1. Leadership and Management as a Professional Concept-Chapter 9 Carolyn McCune RN, MSN, CRNP

2. What is a good manager?  Give examples of good and bad managers  What could have been done differently or kept the same

3. Leadership versus Management  Leadership: is doing the right thing  Management: is doing things right  Leadership comes before management  Leadership: personal traits necessary to establish vision and goals for an organization and the ability to execute them

4.  Manager: The personal traits necessary to plan, organize, motivate and manage the personnel and material resources of an organization  Formal leader: person who is the boss, the one whose directions are followed with minimal challenges  Informal: without a formal title, the person on the team who is respected because of personal wisdom and the willingness to share it, is a role model on a day-to-day basis

5.  This is the person everyone goes to for advice  Has power among team members  Avoid a power struggle: No one wins, try to avoid them

6. Management  Ability to organize details so that the leader’s vision and goals can be achieved successfully  Can be instinct or learned

7. Nurse Leaders and Managers  Florence Nightingale: leader  Lillian Wald and Mary Brewster: established the first visiting nurse service in the US-leader and manager  Jean Watson: leader  10% of nurses are men  Nurses over the years have sought more respect and creditability

8. The LPN in the Manager Role  Are frequently charge nurses in nursing home  Are responsible for the patients care

9. Leadership Styles  Autocratic: person is task oriented, makes decisions independently without input from the group, motivates with praise, blame and reward  Many avoid this type of leader: “you know where you stand” with this type of leader  Trust this type of leader in an emergency

10.  Democratic Leader: focused on individual characteristics and abilities, uses personal and positional power to achieve outcomes, uses group process to make decisions, more willing to share information, no secrets or information kept from the group, each person is an unique person,

11.  Laissez-Faire: “let alone”, leaves workers without direction, supervision or coordination in their projects, don’t give praise, criticism, feedback or information  Can be very frustrating with a high level of dissatisfaction  Much chaos

12. Multicratic or Participative Leader: compromise between autocratic and democratic leader Processes feedback from the group but makes all decisions. Handles emergencies well Have a free exchange of ideas Exercise on page 155

13. Questions??  All information for this lecture is from Anderson(2009), chapter 9 for purposes of teaching in which the students use this book