1. ****** 12-1 1-1 McGraw-Hill/Irwin Understanding Business, 8e © 2008 The McGraw-Hill Companies, Inc., All Rights Reserved. Nickels McHugh McHugh ** Dealing With Employee-Management Issues and Issues andRelationships 12 CHAPTER * **

2. ****** 12-2 U.S. Workers Unionized Source: Source: Bureau of Labor Statistics News, January 20, 2006

3. ****** 12-3 Union Involvement Why Employees Join Unions Pro-union attitudes Poor management/ employee relations Negative organizational climate Poor work conditions Union’s reputation Job security Why Employees Don’t Join Unions Anti-union attitude Good management/ labor relations Positive organizational climate Good work conditions Union’s reputation Peer pressure

4. ****** 12-4 History of Labor Unions Craft Union OrganizedCraft Union Organized Knights of LaborKnights of Labor AFL OrganizedAFL Organized Industrial unionsIndustrial unions CIO OrganizedCIO Organized AFL/CIOAFL/CIO

5. ****** 12-5 Legislation & Collective Bargaining Norris-La Guardia ActNorris-La Guardia Act National Labor Relations ActNational Labor Relations Act Fair Labor Standards ActFair Labor Standards Act Labor-Management Relations ActLabor-Management Relations Act Labor-Management Reporting and Disclosure ActLabor-Management Reporting and Disclosure Act

6. ****** 12-6 2005 Union Membership by Industry Source: Source: Bureau of Labor Statistics News, January 20, 2006

7. ****** 12-7 Objectives of Organized Labor 1970s- Pay/Benefits1970s- Pay/Benefits 1980s- Job Security & Union Recognition1980s- Job Security & Union Recognition 1990s-2000s- Job Security/ Global Competition1990s-2000s- Job Security/ Global Competition

8. ****** 12-8 Organized Labor Issues Union Security ClausesUnion Security Clauses Closed ShopClosed Shop Union ShopUnion Shop Agency ShopAgency Shop Right-To-Work Laws & Open ShopRight-To-Work Laws & Open Shop

9. ****** 12-9 Grievance Resolution Process

10. ****** 12-10 Mediation/Arbitration Bargaining ZoneBargaining Zone Mediation/Mediator- suggestionsMediation/Mediator- suggestions Arbitration- binding decisionArbitration- binding decision

11. ****** 12-11 Union Tactics StrikeStrike Cooling-off PeriodCooling-off Period BoycottBoycott PrimaryPrimary SecondarySecondary

12. ****** 12-12 Management Tactics LockoutsLockouts InjunctionInjunction StrikebreakersStrikebreakers

13. ****** 12-13 Most Unionized States Source: Source: Investor’s Business Daily, January 24, 2006

14. ****** 12-14 Least Unionized States Source: I Source: Investor’s Business Daily, January 24, 2006

15. ****** 12-15 Controversial Employee - Management Issues Executive CompensationExecutive Compensation Pay EquityPay Equity Sexual HarassmentSexual Harassment Child CareChild Care Elder CareElder Care Drug TestingDrug Testing Violence in WorkplaceViolence in Workplace

16. ****** 12-16 Executive $ In 2005, CEOs of 500 biggest companies received an aggregate 6% pay raise.In 2005, CEOs of 500 biggest companies received an aggregate 6% pay raise. Average paycheck in 2005: $10.9 million Average paycheck in 2005: $10.9 million Top 3 earners in 2005:Top 3 earners in 2005: Richard Fairbanks, Capital One Financial, $249.3 millionRichard Fairbanks, Capital One Financial, $249.3 million Terry Semel, Yahoo!, $231 millionTerry Semel, Yahoo!, $231 million Henry Silverman, Cendant, $140 millionHenry Silverman, Cendant, $140 million Source: Forbes, April 20, 2006

17. ****** 12-17 CEO Pensions CEO Company Name Pension Value Lee R. Raymond Exxon Mobil Corp. $8.1M Henry A. McKinnell Pfizer Inc. $6.5M Edward E. Whitacre Jr. AT&T Inc. $5.4M William W. McGuire UnitedHealth Group Inc. $5.0M Robert L. Nardelli Home Depot Inc. $4.6M Source: www.aflcio.org

18. ****** 12-18 Equal Pay Act Based On… SkillSkill EffortEffort ResponsibilityResponsibility Working ConditionsWorking Conditions EstablishmentEstablishment

19. ****** 12-19 Earnings Gap (What women of various races earn, compared with a dollar earned by a white male) Source: Source: Business Week, June 7, 2004

20. ****** 12-20 Sexual Harassment Charges Source: The U.S. Equal Employment Opportunity Commission Stats

21. ****** 12-21 You Make the Call 1.Two colleagues walk by you as one delivers the punch line to a very dirty joke. You feel the joke is inappropriate. Is this sexual harassment under the law? 2.An employee meets with you and tells you that, five years ago, a then-supervisor was sexually harassing him. What do you do? 3.An employee thinks she may have been sexually harassed. She explains the circumstances to you and asks, “Wouldn’t you be upset?” What should be your response?

22. ****** 12-22 You Make the Call 4.You’re investigating a sexual harassment claim, and all five of the witnesses you’ve interviewed so far have backed up the claim of sexual harassment. Should you continue to interview others? 5.After conducting a thorough investigation, you conclude that sexual harassment has not taken place. What’s next?

23. ****** 12-23 Amount Injured Per Every 1000 Workers Source: Crimeprevention.rutgers.edu