1. TITLE DATE Discover Sailing Club Implementation Plan 2013 Part 5. Discover Sailing Days & Discover Sailing Hosts May 2013

2. Implementation Plan 2013 You should now be hearing sound – if not check your audio and ensure you are in slideshow (full-screen) mode This is Ross Kilborn, Sport Development Director at Yachting Australia This presentation is the fifth of 11 in the Discover Sailing Club Implementation Plan

3. The Monthly Topics Feb(1)Program Introduction & Purpose (2)Planning & Prioritising MarThe gemba Report AprilTackers Sailability MayDiscover Sailing Days Discover Sailing Hosts JuneDiscover Sailing Experiences & Courses JulySafety, Risk Management & Membership Protection AugThe Sailing Pathway SeptCrewing OctClub Promotion NovMeasuring Results DecSummary & Future Plan

4. 1. Discover Sailing Days Free to participants Developed from best practice of similar past initiatives Try Sailing Day – BIA NSW Go Sailing Day - Victoria & WA Showcase how fun, safe and affordable sailing is and how welcoming and social clubs are (Discover Sailing values) Promote & open the club or centre to the community Member get member – encourage family and friends to the club Dinghy & keelboat clubs and centres – promote enrolment in upcoming Experiences & Courses as the next pathway step

5. Discover Sailing Days Why ? To send a message to your local community that your club is open, accessible and seeking new sailors To present the opportunity to see that sailing is fun and the pathway options to get into it When ? An Australia wide annual day at the start of the season As often as it suits your club, & your community How Register with your State Association and Follow the guidelines

6. Well before the Discover Day Read the Guidelines Organise the day Discover Sailing Host(s) – see later Club resources – people, boats, catering etc Promote the day Acquire signage, posters etc from State Association or Yachting Australia on line shop (or your own). On line - including registration For your Club - with your State Association For participants Local papers, schools, community groups & councils Risk Management Plan reviewed, updated and communicated

7. Just before the day - provide great customer service Club or centre website has information about Discover Sailing Days that is easy to find What to expect What times What to bring / wear Opportunity to pre-register or register on the Day (including completion of an indemnity form) Phone contact to find out more about the Day Club or Centre is easy to find with clear signage Parking close to the club (or transport options)

8. Just before the day Brief the club members/volunteers Boats clean, in good condition, and suitable for beginners Provide choice over how much practical activity they do (some may not want to sail on the Day) Arrange printed information about ongoing participation opportunities

9. On Discover Sailing Days Welcome to the club or centre Non-competitive sailing activities (all equipment provided) for people to get out on the water (30 mins) Friends & family sailing together Off-water, fun activities for kids Tour of club facilities Explanation of ongoing opportunities for participation (such as Discover Sailing Experiences & Courses & Crewing) – provide booking forms Food & beverage available for purchase Feedback survey including requests for further information

10. After the day Thank all the Club volunteers Promote the success of the day in local media, & papers Review the feedback forms Follow up all the people who expressed an interest in further information – share this task amongst members Provide Feedback to your State Association including number of participants

11. Australia wide Discover Sailing Day Sunday 27 th OCTOBER 2013 NSW – supported by the BIA Generate broad public awareness of the opportunity to participate in sailing Power of clubs and centres working together to increase impact of a National Discover Sailing Day High visibility of the sport when many clubs and centres are welcoming large volumes of people Future national media including social media

12. Insurance for visitors Club Risk Management Plan applies Participant signs a Discover Sailing waiver when completing an indemnity form Visitors and volunteer likely covered under the club’s third party public liability insurance Club boats would be expected to be covered within the club’s own policy for them Clubs advised to check policies with members if they intend using members private boats More information http://www.oamps.com.au/sports-associations/yachting-australia http://www.oamps.com.au/sports-associations/yachting-australia

13. Yachting Australia/ State Resources for Clubs & Centres Discover Sailing website to promote Days Discover Sailing Brand and Guidelines - including logo Discover Sailing Day Registration Form template Media release template with draft local media release Free from the Yachting Australia on line shop Discover Sailing Day postcards Discover Sailing Day posters Discover Sailing Host badges At cost from the Yachting Australia on line shop merchandise such as banners, flags, polo shirts, caps

14. 2. Discover Sailing Hosts The “ask me anything” person identified by gemba Relevant to club and centres A 365 days a year role First point of contact and face of the club or centre Helping new people into the sport and transition to ongoing participation and ultimately club membership Proactively seek structured, ongoing opportunities to broaden the local community’s interest and engagement with club Maybe the organiser of the Discover Sailing Day or one of the team Likely member of the club membership or marketing committee

15. Discover Sailing Hosts- desirable attributes Passion for sailing and growing club membership Understanding the barriers to participation and needs of people new to the sport (have read the gemba report) General personal characteristics Knowledge of sailing, the club and its people Customer service oriented Organised and available “The Director of first impressions”

16. Where to from now? Talk to your State Association about Discover Sailing Day in your State including how to register your club Review the resources on the Yachting Australia website http://www.yachting.org.au/default.asp?Page=65698&Men uID=Participation%2F24382%2F0%2F%2CDiscover_Saili ng%2F24383%2F60963%2F%2CDiscover_Sailing_2013_ Implementation_Guide_for_Clubs%2F25037%2F65692% 2F http://www.yachting.org.au/default.asp?Page=65698&Men uID=Participation%2F24382%2F0%2F%2CDiscover_Saili ng%2F24383%2F60963%2F%2CDiscover_Sailing_2013_ Implementation_Guide_for_Clubs%2F25037%2F65692% 2F

17. The Monthly Topics Feb(1)Program Introduction & Purpose (2)Planning & Prioritising MarThe gemba Report AprilTackers Sailability MayDiscover Sailing Days Discover Sailing Hosts JuneDiscover Sailing Experiences & Courses JulySafety, Risk Management & Membership Protection AugThe Sailing Pathway SeptCrewing OctClub Promotion NovMeasuring Results DecSummary & Future Plan