1. EMERGENCY MANAGEMENT PLANNING

2. COUSINO HARRIS DKI EMERGENCY MANAGEMENT PLANRESPONDRESTORE

3. COUSINO HARRIS DKI EMERGENCY MANAGEMENT PLANRESPONDRESTORE RISK ASSESSMENT CRITICAL BUSINESS FUNCTION INSPECTION COMPLETE DOCUMENTS 24/7 IMMEDIATE EMERGENCY RESPONSE MITIGATE DAMAGE & LIABILITY ASSESS DAMAGE ASSESS CONTINUING BUSINESS OPTIONS FULL CONSTRUCTION SERVICE QUANTIFY & CALCULATE DAMAGE CONSTRUCTION PLAN & TIMELINE COMPLETE THE WORK

4. PLAN RISK ASSESSMENT CRITICAL BUSINESS FUNCTION INSPECTION COMPLETE DOCUMENTS

5. RISK ASSESSMENT MEETING MEETING DEFINE NICHE OF BUSINESS DEFINE NICHE OF BUSINESS DISCUSS PRIORITIES DISCUSS PRIORITIES RISK ISSUES RISK ISSUES COLLECT INFORMATION COLLECT INFORMATION BUILDING LOCATIONS BUILDING LOCATIONS VENDOR INFO; CONTACT INFO; BILLING INFO VENDOR INFO; CONTACT INFO; BILLING INFO INSURANCE INFORMATION INSURANCE INFORMATION EMERGENCY EQUIPMENT NEEDS EMERGENCY EQUIPMENT NEEDS PROVIDE PRIORITY CONTACT CARDS PROVIDE PRIORITY CONTACT CARDS

6. RISK ASSESSMENT INSPECTION INSPECTION TOUR FACILITIES TOUR FACILITIES DOCUMENT ALL MAJOR EQUIPMENT DOCUMENT ALL MAJOR EQUIPMENT VIDEO BUILDINGS INSIDE & OUT VIDEO BUILDINGS INSIDE & OUT DOCUMENT BUILDING MATERIALS DOCUMENT BUILDING MATERIALS DOCUMENT CONTENTS DOCUMENT CONTENTS LOCATION OF CRITICAL AREAS/DATA LOCATION OF CRITICAL AREAS/DATA LOCATE ALL UTILITY SHUT OFFS LOCATE ALL UTILITY SHUT OFFS NOTE ANY POTENTIAL RISK EXPOSURE NOTE ANY POTENTIAL RISK EXPOSURE MAKE COPIES OF PLANS (IF APPLICABLE) MAKE COPIES OF PLANS (IF APPLICABLE)

7. COMPLETE DOCUMENTS RECORD ALL INFORMATION RECORD ALL INFORMATION KEPT IN SAFE LOCKED/SECURE ROOM KEPT IN SAFE LOCKED/SECURE ROOM REVIEWED QUARTERLY FOR FAMILIARITY REVIEWED QUARTERLY FOR FAMILIARITY COPY TO INSURANCE AGENT COPY TO INSURANCE AGENT POTENTIALLY LOWER PREMIUMS POTENTIALLY LOWER PREMIUMS

8. BENEFITS MINIMIZE BUSINESS INTERUPTION MINIMIZE BUSINESS INTERUPTION PRIORITY SERVICE PRIORITY SERVICE 365/24/7 IMMEDIATE RESPONSE 365/24/7 IMMEDIATE RESPONSE NO DEPOSIT COLLECTED NO DEPOSIT COLLECTED GUARANTEED COMPETITIVE PRICING GUARANTEED COMPETITIVE PRICING PRIORITY CARDS PROVIDED PRIORITY CARDS PROVIDED NO UPFRONT CONTRACT NO UPFRONT CONTRACT 100% SATISFACTION GUARANTEED 100% SATISFACTION GUARANTEED PEACE OF MIND PEACE OF MIND NO COST TO JOIN NO COST TO JOIN

9. RESPOND 24/7 IMMEDIATE EMERGENCY RESPONSE MITIGATE DAMAGE & LIABILITY ASSESS DAMAGE ASSESS CONTINUING BUSINESS OPTIONS

10. MITIGATE DAMAGE & LIABILITY PREVENT FURTHER DAMAGE PREVENT FURTHER DAMAGE UTILITY KILL POINTS UTILITY KILL POINTS SAFETY ISSUES SAFETY ISSUES IS THE STRUCTURE SAFE FOR ENTRANCE/TEMPORARY SHORING IS THE STRUCTURE SAFE FOR ENTRANCE/TEMPORARY SHORING EXTRACT WATER EXTRACT WATER EXPOSURE TO ELEMENTS EXPOSURE TO ELEMENTS BOARD UP OR WINTERIZE BOARD UP OR WINTERIZE STABILIZE ENVIRONMENT STABILIZE ENVIRONMENT RESTORE POWER/WATER/HEAT RESTORE POWER/WATER/HEAT STRUCTURAL STABILITY ISSUES DURING TEMP REPAIRS STRUCTURAL STABILITY ISSUES DURING TEMP REPAIRS REMOVE/CONTROL CONTANIMENTS (ANTI-MICROBIAL AGENTS) REMOVE/CONTROL CONTANIMENTS (ANTI-MICROBIAL AGENTS) REMOVE CRITICAL EQUIPMENT REMOVE CRITICAL EQUIPMENT BEFORE ACIDIC RESIDUE DAMAGE/WATER DAMAGE BEFORE ACIDIC RESIDUE DAMAGE/WATER DAMAGE REMOVE CRITICAL DATA REMOVE CRITICAL DATA ACIDIC SMOKE DAMAGE AND WATER DAMAGE ACIDIC SMOKE DAMAGE AND WATER DAMAGE REMOVE DAMAGED STRUCTURAL ITEMS REMOVE DAMAGED STRUCTURAL ITEMS PACK OUT AND INVENTORY CONTENTS PACK OUT AND INVENTORY CONTENTS

11. LIABILITY ISSUES MANAGE SUBROGATION EXPOSURE MANAGE SUBROGATION EXPOSURE PROTECT SCENE FROM SPOILIZATION PROTECT SCENE FROM SPOILIZATION ASSIST IN CAUSE AND ORIGIN INVESTIGATION ASSIST IN CAUSE AND ORIGIN INVESTIGATION STORAGE OF SUBROGATION ITEMS STORAGE OF SUBROGATION ITEMS MANAGE ONGOING LIABILITY RISK MANAGE ONGOING LIABILITY RISK THROUGHOUT TEMPORARY REPAIRS THROUGHOUT TEMPORARY REPAIRS LIMIT ADDITIONAL EXPOSURES LIMIT ADDITIONAL EXPOSURES PROVIDE PREMISES SECURITY PROVIDE PREMISES SECURITY

12. ASSESS DAMAGE DETERMINE LEVEL OF DAMAGE DETERMINE LEVEL OF DAMAGE SALVAGEABLE SALVAGEABLE REPAIRABLE REPAIRABLE DESTROYED DESTROYED PHYSICAL BUILDING PHYSICAL BUILDING EQUIPMENT & TOOLS EQUIPMENT & TOOLS RAW MATERIALS RAW MATERIALS DATA & COMPUTER SYSTEMS DATA & COMPUTER SYSTEMS MECHANICAL SYSTEMS MECHANICAL SYSTEMS

13. CONTINUING BUSINESS ISSUES WHAT PART OF BUSINESS INTERUPTED WHAT PART OF BUSINESS INTERUPTED ENACT PLAN TO RESTORE BUSINESS FUNCTION ENACT PLAN TO RESTORE BUSINESS FUNCTION MOVING EQUIPMENT TO OTHER AREA MOVING EQUIPMENT TO OTHER AREA TEMPORARILY RELOCATION TEMPORARILY RELOCATION EXPEDITE NEEDED DATA RECOVERY EXPEDITE NEEDED DATA RECOVERY TEMPORARY FURNITURE/OFFICE EQUIPMENT TEMPORARY FURNITURE/OFFICE EQUIPMENT

14. COUSINO HARRIS DKI EMERGENCY MANAGEMENT PLANRESPONDRESTORE RISK ASSESSMENT CRITICAL BUSINESS FUNCTION INSPECTION COMPLETE DOCUMENTS 24/7 IMMEDIATE EMERGENCY RESPONSE MITIGATE DAMAGE & LIABILITY ASSESS DAMAGE ASSESS CONTINUING BUSINESS OPTIONS FULL CONSTRUCTION SERVICE QUANTIFY & CALCULATE DAMAGE CONSTRUCTION PLAN & TIMELINE COMPLETE THE WORK

15. RESTORE FULL CONSTRUCTION SERVICE QUANTIFY & CALCULATE DAMAGE CONSTRUCTION PLAN & TIMELINE COMPLETE THE WORK

16. QUANTIFY & CALCULATE AFTER ALL TEMPORARY REPAIRS AFTER ALL TEMPORARY REPAIRS EVALUATE LEVEL OF DAMAGE EVALUATE LEVEL OF DAMAGE FORENSIC ENGINEERS FORENSIC ENGINEERS STRUCTURAL ISSUES STRUCTURAL ISSUES MECHANICAL ISSUES MECHANICAL ISSUES SCOPE OF DAMAGE SCOPE OF DAMAGE XACTIMATE ESTIMATE (Insurance program) XACTIMATE ESTIMATE (Insurance program) TIME AND MATERIAL BILLING TIME AND MATERIAL BILLING INTERFACE WITH INSURANCE COMPANY

17. CONSTRUCT PLAN & TIMELINE DETERMINE CONTRUCTION TIMEFRAME DETERMINE CONTRUCTION TIMEFRAME CONSTRUCTION PROCESS CONSTRUCTION PROCESS ALL MATERIALS CHOSEN ALL MATERIALS CHOSEN BUILDING STRUCTURE & FIXTURES BUILDING STRUCTURE & FIXTURES DÉCOR-COLOR AND CARPETING DÉCOR-COLOR AND CARPETING FABRICS FABRICS COORDINATION OF WORK SCHEDULES COORDINATION OF WORK SCHEDULES INSTALLERS/MECHANICAL WORK ETC INSTALLERS/MECHANICAL WORK ETC

18. COMPLETE THE WORK STRUCTURAL TO FINISH WORK STRUCTURAL TO FINISH WORK “PACK BACK” “PACK BACK” RETURN CONTENTS TO STRUCTURE RETURN CONTENTS TO STRUCTURE PUNCH LIST PUNCH LIST 100% CUSTOMER SATISFACTION 100% CUSTOMER SATISFACTION 3 YEAR WARRANTY 3 YEAR WARRANTY