2. Why Plan Ahead? Limit Susceptibility Limit Risk Contain Material Loss Contain Human Impact Limit Down-Time Ensure Longevity FEMA Fact: 80% of businesses lacking a continuity plan fail within 2 years after a disaster

3. Why AMCAT Global? Experience –Over 30 years –All Types & Sizes of Restoration –North America Wide Reputation –Client Satisfaction –Cost Effective Equipment –Huge quantity of high- tech equipment in house throughout North America Speed –On-Site Fast! –Results Fast! –Back In Business Fast!

4. The Plan Health and Safety of Employees and Tenants Buildings & Equipment Owned or Operated by Company Interruption to Business Operations Retaining key personnel Loss or damaged to vital company data and proprietary information Vendor and/or supplier disruptions to production flow Future Public Relations

5. The Solution Survival is the goal. AMCAT Global Inc., is ready with the equipment, manpower and knowledge to assist you in your recovery. By working together through your plan we can shorten the recovery time and save you dollars.

6. How To Use Your Plan Stimulate Ideas and Questions Understand the Important Issues Plan for Business Continuity Identify and Prioritize Critical Operational Units Analyze Risk and Potential of Occurrence Qualify and Pre-Select a Contractor

7. Before the Disaster Assess the Risk and Protecting the Investment Determine The Emergency Team Develop a Relocation Plan Establish a Chain of Command Identify your Command Center Practice your Plan AMCAT Global Will Help You:

8. Assessing the Risk Insurance Information –Broker/agent name, business and home phone numbers –Name of insurance carrier –Policy number(s) –Policy coverage, limits and deductibles, copies of policies – if possible. Review of Tennant Leases and Insurance Coverage –Who is responsible for insuring the leased premises? –What perils must each party cover, all risk or special perils? –What are the policy limits of the insurance coverage? –How much damage does there have to be before the leased premises are considered inhabitable? –What duty does the tenant have to continue to pay rent if the leased premises are not habitable? –Are the tenants required to provide the owner with a Certificate of liability and/or Evidence of Property Insurance?

9. Determine the Team Communications Staff Responsibilities and Special Skills –Identify authorized person(s) –Who is responsible for dealing with civil authorities? –Who is responsible for notifying the insurance carriers? –Who has the authority to authorize emergency services? –Should someone be in charge of protecting or removing vital records? –Who is the designated public relations spokesperson? –Which staff member will take the Emergency Procedures Manual –Who will coordinate the flow of people and information? –Similarly, you should survey your staff for their lesser known talents and training

10. Evacuation Plan Who is authorized to call for an evacuation? Identify the alarm that will notify employees to evacuate. The alarm must be identifiable and able to be received by all occupants, including those with disabilities such as hearing or sight. Assign persons to assist those with disabilities in evacuation. Identify who is responsible for shutting down critical systems. Specify the gathering place outside the building and how occupants will be accounted for.

11. Tenant Information How many people occupy each suite? Which suites are occupied or vacant? Which occupants may need assistance in case of an evacuation, especially residents with physical disabilities? Which units house families with children and what are the ages of the children? Which tenants might use or store potentially dangerous or flammable materials in their units?(e.g. oxygen tanks for breathing assistance) For commercial buildings, names and home phone numbers of individual office managers or designated contact person for each space. Types of businesses in the building, and specifically Insurance Companies - Knowing the insurance carrier, broker/agent of each of the tenants' will allow you to more effectively to resolve claims in your property.

12. Proactive Remediation Planning Main point of contact Total square footage of each floor – including rooms Ceiling height of each floor – including rooms, if room ceiling height differs from main corridor Total number of rooms per floor AMCAT Global would like to pre-qualify all high risk locations, i.e., coastal locations or high probable loss locations. Pre-qualified locations would require the following information:

13. Job Flow Equipment & Personnel Deployed Evaluation and Walk-Through Scope of Work and Planning Re-evaluation (where necessary) Post Completion Walk-Through Client Sign-Off