1. Group 3 Teacher: Kate Chen Student: 10122069 Nicole 10122077 Ivy 10122079 Julie 10122091 Yuki 10122093 Sandy 10122115 Kelly

2. Listening is a critical skill for all adults to have, to learn about others. Also, it is one of the most valuable tools for you to establish a strong rapport.

3.  Be sure you can hear the speaker. It is surprising how often people do not really listen to other people. It is just as surprising how often people do not realize that they cannot even hear other people. So always make this your first guideline in any situation for effective listening.

4.  Do not think about what to say while you are also trying to listen to the speaker. Your brain goes four times faster than a speaker’s voice. Instead, trust that you will know how to respond to the speaker when the speaker is done.  Notice the other’s speaking style. Different people have different speaking styles. Do they speak loud or soft? Slow or fast? Are there disconnects between what they say versus what their body language conveys?

5.  Listen for the central ideas, not for all the facts. Experienced leaders develop a sense for noticing the most important information conveyed by their people. They hear the main themes and ideas from their others. If you notice the major ideas, then often the facts “come along” with those ideas.

6.  Reflect back and ask if you are hearing accurately. This is also one of the most powerful guidelines. Start by asking if you can reflect back, or summarize, to the other person after he/she has spoken. Then progress to where you can ask the person to summarize back to you what you have just said to him/her.

7.  Learn the art of supportive questioning. Coaching involves the use of powerful questions to understand yours and other’s perceptions, assumptions and conclusions. The coach must practice effective questioning skills to really understand others.  Ask others to provide you feedback about your communication skills. Often, people do not know what they do not know about themselves.

9.  Step 1 – Listen to different accents! Accept the diversity and listen to the English language in various versions.

10.  Step 2 - Listen to different types of spoken texts Not only there are varieties of accents and styles of speaking, but also the situations in which you speak.

11.  Step 3 - English Break into pieces! This advice applies to problems understanding English vocabulary rather its pronunciation. Certain words often merge into one in English due to the linking of different sounds, informal speech or even fast pace.

12.  Lyrics training Fill the missing words while watching a video on YouTube.  Dictations Try the short dictations first and then work your way up.

13. There are some steps: Have a article and audio file. ‚Listen twice without seeing the article Listen

14. ƒFind where you don’t understand in the audio file and listen repeatedly until you figure out what he/she said. However, sometimes you don’t understand. It might because of the linking words or silent words.

15. „ See the article and review the vocabularies or sentences that you are not familiar twice. By the same time, you can prepare a notebook and write down the vocabularies or sentences you don’t familiar. Afterwards, you can review usually. …Finally, listen twice without seeing the article again

16. Introduce you a website that you can train your listening. http://www.eslpod.com/website/index_new.html

17. Thank you