1. Creating the global research village The GEANT & NREN Service Set Toby Young – GEANT Service coordinator TF-MSP - 11 Feb 2014 - Vienna

2. Creating the global research village Agenda EC Recommendations Sources of Data NREN Service offerings GEANT Service Set Current offering Focus for GN4 Next steps

3. Creating the global research village EC Sponsorship Moving towards a service culture EC GN3 Year 4 recommendations (4 of 12) C1 - The focus on moving up the value chain should be increased, if necessary by moving resources to support this, including cost reductions made in the lower layers. C2 - A European strategy based on federated services must be developed so that GÉANT can become an international service broker for services relevant and valuable to the GÉANT customer base. This strategy should include offers for co-branding and could also include NREN services being branded at a European level. C5 - The focus of services should be shifted more towards being driven by customers. C6 - All services should be easy to implement, deploy and use and should be trialled by a representative set of users, before services are released.

4. Creating the global research village Sources of Data Primary research Talking to people – TF-MSP, TNC, IUAC, etc – DANTE Business Development – CERN, ESA, EGI……. – GEANT Roadmaps Secondary research NREN public web sites TERENA Compendium C ooking R esearch M aestro

5. Creating the global research village Professional Services Procurement Software development Training & Consultancy Professional Services Procurement Software development Training & Consultancy What type of Pies? NREN Service Set Connectivity IP VPN/P2P, Multicast, Lambda., Dynamic circuits, Peering service, GRID services Connectivity IP VPN/P2P, Multicast, Lambda., Dynamic circuits, Peering service, GRID services Storage & Hosting Clouds News service Server hosting Webhosting Mirroring Data storage Filesender/FTP Storage & Hosting Clouds News service Server hosting Webhosting Mirroring Data storage Filesender/FTP IP Support Services Domain registration / admin Mailing lists IX operation Web portals DNS admin NTP IP Support Services Domain registration / admin Mailing lists IX operation Web portals DNS admin NTP Collaberation & eLearning Video conferencing, VOIP Live streaming Email services Web conferencing Multimedia content repository Recording studio Instant messaging Radio streaming Virtual learning environments Library services Provision of software licenses Scheduling tools Survey tools Collaberation & eLearning Video conferencing, VOIP Live streaming Email services Web conferencing Multimedia content repository Recording studio Instant messaging Radio streaming Virtual learning environments Library services Provision of software licenses Scheduling tools Survey tools Monitoring & security Network monitoring CERT, CSIRT Firewall on demand Security/ vulnerability scanning Digital certificates, Terena Certificate service Chip and Pin payment Monitoring & security Network monitoring CERT, CSIRT Firewall on demand Security/ vulnerability scanning Digital certificates, Terena Certificate service Chip and Pin payment Innovation Photonic services SDN testbed NaaS Innovation Photonic services SDN testbed NaaS

6. Creating the global research village Network Services Connectivity, IP support, Security & Monitoring % of NRENS offering a service (Doesn’t = 100%)

7. Creating the global research village Added Value Services

8. Creating the global research village Low count services <10% Either; The service is a dead / dying, or: It is successful but has limited appeal (geography / price / sector), or: It will be successful but in early adopter stage What do we have below 5% coverage…….? Survey tools Scheduling tools Instant Messaging Recording studio Radio Streaming Chip & Pin payments Firewall on Demand Peering Services

9. Creating the global research village GEANT Service Set 19 Mainstream services in the Service activities Adoption inconsistent – Geography – Cost – Reliability Actively monitored in GN3plus Actively managed in GN4 – Focus on production level services – Focus on users

10. Creating the global research village What next? The CRM Continue populating the database Sharing the data Ensure GN4 work packages align with EC review comments for value added services – some sourced from existing NRENs services? E.g. Okeanos from GRnet in SA7 ( https://www.grnet.gr/en/okeanos-global- nov-2013) https://www.grnet.gr/en/okeanos-global- nov-2013

11. Creating the global research village Thank you Questions?

12. Creating the global research village GN4 input