1. Programme 1Q1 2009/10Q2 2009/10Q3 2009/10Q4 2009/102010/11 Equality Bill Putting Human Rights at the heart of what we do Monitoring UN treaties Influencing EU legislation - Article 13 anti- discrimination directive Pursue strategic casework and interventions 1 - Engagement plan 2 – Consult strands on non-statutory guidance 4 – Brief parliamentarians 3 – Refine proposals with GEO 6 – Draft non-statutory guidance Tranche 1 & 2 9 – Disseminate guidance 5 – Consult Wales and Scotland 7 – 1st Draft statutory code of practice (Tranche 1 & 2) 8 – Publish Guidance 10 – Publish HRI findings 11 – Develop HR strategy 12 – Response to Green paper (BoR) 13 – Host HR summit in Wales 14 – Research on Rights of looked after children 15 – HR guidance to service providers 16 – Brief on benefits of Article 13 17 – Engage stakeholders (ongoing) 18 – Engage government & equality bodies 19 – Response to UK government on consultation exercise 25 – Shadow report on UK compliance with UNCERD 21 – Shadow report on the UNCAT 22 – Consider s16 inquiry on UNCRPD 23 - Promote awareness of UNCRPD 24 – Annual report on UNCRPD KPI – 100 strategic legal actions with 70% success – substantially achieved Strategic Priority 1 – Secure and implement an effective legislative and regulatory framework for equality and human rights 20 – Advocacy – MEPs reception N1 – Guardian roundtable on HR 7a– first draft of Tranche 1 7b– first draft of Tranche 2 6a – Tranche 1 draft 1 & 2 6b – Tranche 2 draft 1 & 2 Milestone Delivered Milestone re-planned x Milestone de-scoped Legend: Appendix 4 – 2009/10 Business Plan Milestones: Year end out turn Page 22

2. Programme 2Q1 2009/10Q2 2009/10Q3 2009/10Q4 2009/102010/11 Promote and enforce the PSD, working with inspectorates and regulators to monitor compliance Driving reform in health, social care and independent living Equality of civic and political participation Equality of local service provision Criminal justice system Narrowing gaps in educational outcomes 28 – Seminars held in Scotland & Wales27 – Produce guidance on EIA 30 – Assess PSDs in SHA and PCTs 29– s31 Scottish Government PSD 33 – Influence current support Green paper 34 – Guide on procurement in health & social care 43 – Influence Public appointments Strategic Priority 2 – Create a fairer Britain: with equal life chances and access to services for all 31 – Establish 5 MOUs 32 – Equality Duties at the Heart of Public Services 35 – Personalisation projects 36 – MOU with CQC 37 – Launch equality care project 38 – Challenge age discrimination 39 – Research to support Independent living in Scotland 41 – Diversity Delivers project 42 – Address politic under representation in Wales 47 – Hate crime rehab Scotland research and inform Britain wide approach 48 – Protocol with MOJ 49 – Identify disproportionate sentencing 50 – Revised: Prison service performance review 52 – Preparing Justice Agencies for the new PSD 53– Publish findings for Staying on 54 – Input on SEN review for DCFS 55 – Identify of cause of occupational segregation 56 – Consider commissioning review of early years work 57 – Work with education inspectorates & regulators 58 – Guidance on PSD for schools x 53b – Staying on - Follow on focused on bullying in schools 40 – Pathway to Politics Review & speakers conference 51 – Muslim Prisons & NOMs Follow-up study x 44 – Outreach for civic participation 45 – Work on CAA 46 – Work with WAO x x x Appendix 4 – 2009/10 Business Plan Milestones: Year end out turn Page 23

3. Programme 3Q1 2009/10Q2 2009/10Q3 2009/10Q4 2009/102010/11 Working Better Narrowing the pay gaps – securing radical and sustainable reform Accelerating improvements in the workplace Infrastructure of equality models of change Promoting economic inclusion Equality in procurement and regeneration 59 – Employers Guidance produced 61 – Conduct Sex & Power survey 62 – Work with partners to develop Pay Metrics and publish guidance 63 – Baseline report on Pay Transparency 71 – Publish Integration in the Workplace 74 – Partner with business on work for diversity & economic success 60a– Produce guidance on flexible working 64 – s16 Financial Services 65 – s20 Glasgow City Council 66 – Research factors preventing Equal Pay (Root and Branch) 72 – Establish Business advisory board 78 – Work with stakeholder to develop evidence base of private sector 79 – Engage public sector workforce forum in Wales 80 – Construction Industry Inquiry findings 82 – Meat Processing sector Inquiry 84 –Tax benefit system / labour market research 85 – Assets by ethnicity findings 87 – Work with BIHR & Oxfam on a pilot HR approach to alleviating poverty Strategic Priority 2 – Create a fairer Britain: with equal life chances and access to services for all 67 – Review number of Pay audits 69 – With WWC address structural causes of unequal pay 68 – Close the Pay Gap campaign Wales & Scotland 70 – Wales equality exchange conference 73 – Dialogue with Business held 75 – Review of equally professional network 76 – Engagement strategy of regulatory bodies 77 – Partner with Business schools to promote equality 81 – Revised: MOD Lessons learned report 86 – Grandparents & Child Poverty initial report 88 – Just Ageing launch in Westminster 89 – Publish Olympic Charter 90 – Olympic procurement lessons learnt 91 – Model for public sector contracts 92 – Promote enterprise for disadvantaged groups 60 – Fathers rights to flexible working 71b – Guide to Integration in the Workplace 83 – Publish first Path of Recession research 83b – Publish second Path of Recession Research 59a – Childcare launch 59b – Brussels Summit x 80a – Construction Industry – Implementation report x 86 a– Grandparents & Child Poverty final report x Appendix 4 – 2009/10 Business Plan Milestones: Year end out turn Page 24

4. Programme 4Q1 2009/10Q2 2009/10Q3 2009/10Q4 2009/102010/11 Influencers and triggers of prejudice Developing young equality leaders Working with young people at school Putting generation without prejudice on the map 94 – Croeso project in Wales 98 – Partnership with Young Scots on equality & human rights issues 95 – Our Space Summer Camp 2008/09 93 – Attitudinal research 97 – Promote Black History Month in Wales Strategic Priority 3 – Build a society without prejudice - promoting good relations and fostering a vibrant equality and human rights culture 96 – Young Brits at Art awards 2008/09 99 – Resources to support citizenship agenda 100 – Develop a youth-led campaign with a panel of 1000 101 – Youth conference held for Panel of 1000 95b – Our Space Summer Camp Lessons learned 96b – Young Brits at Art 2009/10 launch x x Appendix 4 – 2009/10 Business Plan Milestones: Year end out turn Page 25

5. Programme 5Q1 2009/10Q2 2009/10Q3 2009/10Q4 2009/102010/11 Good relations guidance, promotion and best practice Actively promote good relations in Britain Migration, diversity and citizenship Promoting safety and security, and targeting reductions in hate crime and harassment 106 – Engage regional stakeholders 102 – Raise awareness of PSDs through guidance 107 – Religion and Civic Life Project Strategic Priority 3 – Build a society without prejudice - promoting good relations and fostering a vibrant equality and human rights culture 111 – Seminar on relationship between faith and secular communities 117 – Research on social mobility of second generation immigrants 114 – Define EHRCs role as a facilitator between faith and other communities. 103 – Benchmark authorities awareness of Good Relations 104– Publish practical guidance 105 – Establish practitioner networks 108 – Good Relations Barometer 109 – Intolerance and Community Cohesion 110 – Report of investigating the rise of the far right (re-scoped from guidance for authorities on managing employees (extremist groups) 112– Engage Welsh communities of Good Relations 115 – Publish research on social housing allocation 113 – Commission research on prejudice in Wales 116– Publish papers on impact of migration following the Migration Summit 118 – Under-review: Follow up work on Map of Gaps 2 119 – Standard of service provision for women who experience violence 120 – Develop and implement an approach for promoting safety and security of disabled people. 122 – Support legislation on Hate Crime in Scotland 121 – Review actions of public authorities in eliminating harassment of disabled people NEW: Good relations strategy x x Appendix 4 – 2009/10 Business Plan Milestones: Year end out turn Page 26

6. Programme 6Q1 2009/10Q2 2009/10Q3 2009/10Q4 2009/102010/11 Build equality and human rights capacity and capability in the advice sector Provide information and guidance to employers and organisations Continue to improve the quality of advice and guidance provided through our helpline and website 129 – Update employers on legislative developments 123 – Map legal advice services (advice deserts) 124 – Launch improving quality of casework Strategic Priority 4 – Promote understanding and awareness of rights and duties – deliver timely and accurate advice and guidance to individuals and employers 131 – Phase 1 of SME guidance 125 – Legal funding of the voluntary advice sector 126 – Work with partners to improve availability of advice 130 - Sector specific guidance for disadvantaged groups 127 – Raise awareness and understanding of rights amongst particular communities 128 – Extend the Commissions ToE and specialist training programmes 132 – Work with business to encourage exchange of guidance and best practice 133 – Reorganisation of Helpline 134 – Raise awareness of Helpline campaign 135 – Effective advice for referrals with specialist business advice providers Appendix 4 – 2009/10 Business Plan Milestones: Year end out turn Page 27

7. Programme 7Q1 2009/10Q2 2009/10Q3 2009/10Q4 2009/102010/11 Review the Commissions operating model Developing the Commissions regulatory approach Strengthening our organisational capability Building a flexible and responsive organisation 141 – Objectives and performance management framework implemented Strategic Priority 5 – Build an authoritative and responsive organisation 136 – Review and refine the Commissions operating model (MTOR implementation) 137 – Design and implement an outcome-focused regulatory approach 138 – Develop an intelligence capability 139 – Leadership and management programme delivered 140 – Open training and bite size in place 142 – Competency framework skills audit and gap analysis completed 143 – Conduct mapping work to enhance involvement of stakeholder networks 144 – New governance handbook145 – New approach to project- based working implemented 146c – Options analysis for CRM system 146a – Upgrade IPOS 146b – Launch Sharepoint Appendix 4 – 2009/10 Business Plan Milestones: Year end out turn Page 28

8. Programme 8Q1 2009/10Q2 2009/10Q3 2009/10Q4 2009/102010/11 Building an authoritative evidence base Developing and implementing a systematic approach to measurement 153 – Triennial report draft on state of inequality in Britain Strategic Priority 5 – Build an authoritative and responsive organisation 149 – Gay and Lesbian research 151 – Finalise EMF incorporating new indicators and adapted for Wales and Scotland 147 – Develop partnerships with stakeholders and research institutions 148 – Publish research on reviews of transgender 150 – Policy debates and summary reports x 152 – Develop GRMF to describe state of good relations 152a - First draft152b- Final report Appendix 4 – 2009/10 Business Plan Milestones: Year end out turn Page 29