1. EC 691 - Business Project MASTER OF BUSINESS (ELECTRONIC COMMERCE) EC 691 – Business Project Deliverable 6: Group Presentation Develop Online Tutorial Class for Primary School Student for SUN-TECH BUSINESS SYSTEMS LIMITED To: Pf. David Egan Dr. Martin West Dr. Danny Kilis By:Team Innovation Team Members: CHIU King Ho, Anthony (12163953 ) DON Sheung Yiu, Manfield (12164147) HO Tat Ming, Max (12164079) LAM Siu Yee, Judy (12162183) LUI Lai Mui, Polly (12162523) Logo Source: Curtin University, Sun-tech Business Systems Ltd.

2. EC 691 - Business Project Introduction Job Allocation

3. EC 691 - Business Project Client Background…(Introduction) Introduction

4. EC 691 - Business Project Before Intervention

5. EC 691 - Business Project Develop the Area of Concern The First stage is to develop the area of concern by following steps : Understand all external entities; Study the relationship between different entities and internal functions; Formulate the environmental context diagram; Formulate the Functional Context Diagram Source: System Development SD503 Curtin University. Before Intervention

6. EC 691 - Business Project AREAS OF REVIEW ACTION RESEARCH EPISTEMOLOGICAL VIEW CHANGE MANAGEMENT Literature Review

7. EC 691 - Business Project (Jayaratna, 1994) Literature Review

8. EC 691 - Business Project ACTION RESEARCH A family of research methodologies which pursue action (or change) and research (or understanding) at the same time (Dick, Bob 1999) Literature Review

9. EC 691 - Business Project (Kemmis, cited in Dorothyt 1995) Literature Review

10. EC 691 - Business Project (Grant, 1996) Literature Review

11. EC 691 - Business Project (Adapted from Sinclair, 1994) Literature Review

12. EC 691 - Business Project (Grant, 1996) Literature Review

13. EC 691 - Business Project During Intervention

14. After Intervention System Infrastructure Learning Management System (LMS) Content Development LMS Virtual class e-Interview Self-paced exercise Collaboration LMS i-Tutoring solutions to students Registration, tracking, virtual class, assessment and reporting.

15. After Intervention Learning Management System (LMS) Features: Registration and enrolment Class scheduling Self-paced exercise Assessment Learning History Tracking Reporting Chat room Live events Management

16. After Intervention Learning Management System (LMS) Two Options available: Hosting model Installed model

17. After Intervention Hosting Architecture Internet Hosting vendor LMS and data centre Sun-Tech Content server Server database

18. After Intervention Installed Architecture Internet Sun-Tech data centre Server and content server

19. After Intervention Hosting vs. Installed Model Hosting model Installed model SoftwareNoYes HardwareNoYes Support & Maintenance NoYes StaffingNoYes Investment costs Recurring Hardware and software Site customization LimitedHigh SecurityThird-partySun-Tech

20. After Intervention Issues arise Different opinions on Hosting vs. Installed model Easy to jump to conclusion of using Hosting model due to: –low investment costs –Easy maintenance –quick implementation

21. After Intervention Problems resolving approach Proposed solution Different perceptions Hosting solution Hosting solution Installed solution Installed solution Research Share our views Share our views Discuss with Team Supervisor Discuss with Team Supervisor Continue to do research Continue to do research Analysi & Reflection Analyze research results Analyze research results Sun-Techs value chain Sun-Techs value chain Gain insights Gain insights make changes

22. EC 691 - Business Project After Intervention

23. EC 691 - Business Project Conclusion