1. Division of Instructional and Information Technology Amy Johnson, Project Manager Student-Parent Email Project Overview January, 2011

2. Student Parent Email Project New York City Department of Education | Division of Instructional and Information Technology | January, 2011 Overview Provide a standard electronic means of communication between Parents, Teachers, and Students which will:  Assist schools utilizing on-line learning environments communicate with students  Engage parents in the school community  Provide safe and secure email to students  Remove the burden of email system maintenance from schools  Provide an email system that adheres to DOE archiving requirements 2

3. Student Parent Email Project New York City Department of Education | Division of Instructional and Information Technology | January, 2011 Key Features  Monitoring provides teachers the ability to review communications if behavior becomes suspect  Moderating protects students by preventing contact from unapproved adults, and requiring content approval by the student’s teacher  Filtering of content and even attachments prevents students from sending or receiving inappropriate content  Relationship Management communication access based on the relationship to the student  Compliance with federal protection acts (Family Educational Rights and Privacy Act (FERPA) & Child Online Protection Act (COPA))  Single Sign-on for students, parents, and teachers for DOE applications  Parent ID Consolidation for parents with multiple students. 3

4. Student Parent Email Project New York City Department of Education | Division of Instructional and Information Technology | January, 2011 Auto-Populated Address Book 4 Address book auto- populated based on the user’s role.  Parents’ address book auto-populated with their student(s) and their student’s teachers  Teachers’ address book auto-populated with their students, sorted by courses, and their students’ parent/guardian(s)  Students’ address book auto-populated with their parent/guardian(s) and their teachers

5. Student Parent Email Project New York City Department of Education | Division of Instructional and Information Technology | January, 2011 Deployment Overview Begins January 31, 2011 Target iLearn schools, Connected Learning schools, existing schools ~130 schools total 6-8 schools per week through the end of the school year CUNY interns will work on-site with these schools to provide technical and deployment support during initial deployment Non-targeted schools ~30 schools have expressed an interest in the program Provide schools student, parent, & teacher information required for implementation Provide schools printed forms, parent letters, posters, for implementation Primary support will be via phone & email; on-site support provided as available Parents Work closely with targeted schools to bring awareness of email availability to parents Work closely with ARIS Parent Link and other DOE parent-oriented initiatives to assist in distribution of parent IDs 5

6. Student Parent Email Project New York City Department of Education | Division of Instructional and Information Technology | January, 2011 Training Strategic Partners Online Training Face to Face 6 Online Training: Available for teachers, parents, and students Demonstrate application functionality to the users (administration, monitoring, and general user) Provide guidance on how to integrate email into school curriculum (teacher professional development) Strategic Partners: Assist schools in incorporating email into an online-classroom blended instructional model Establish best practices for all schools on how to incorporate email into every school day Provide ongoing on-site professional development and technical support to schools Face to face training sessions for schools and/or parents

7. Student Parent Email Project New York City Department of Education | Division of Instructional and Information Technology | January, 2011 Technical Support Onsite Available for targeted schools during initial deployment As necessary after initial deployment Staffed by CUNY interns & Connected Learning Partners Phone Available for Parents & Schools Working with DIIT help desk to integrate phone support for ePals Staffed by CUNY interns Email Available for Parents & Schools Staffed by CUNY interns 7 Escalation Path: DOE Project Manager, then ePals

8. Student Parent Email Project New York City Department of Education | Division of Instructional and Information Technology | January, 2011 Common Questions Q: How much will ePals SchoolMail cost the school? A: It’s FREE to all users! Q: How much storage space will I have with ePals SchoolMail? A: Each user will receive a minimum of 10GB of storage space. Q: Who can get an ePals SchoolMail account? A: All students and parent/guardian(s), provided the have the appropriate access to the student, can get an ePals SchoolMail. Q: Will parents have to share an email address or have separate accounts? A: Each parent in ATS, if they have the appropriate access level, will be provided a separate email account. Q: How is ePals SchoolMail different from Google? A: With ePals, schools no longer have to create accounts for parents and students. Additionally, ePals’ SchoolMail protects students from students from things like cyber-predators with its automated filter, monitoring, and moderating capabilities. Integration between Google apps and ePals’ SchoolMail will occur in the 2011-12 school year. 8

9. Student Parent Email Project New York City Department of Education | Division of Instructional and Information Technology | January, 2011 Questions For additional questions, or to request ePals’ SchoolMail for your school, please contact: Amy L. Johnson ajohnson42@schools.nyc.gov 718.935.2766 9