1. www.oit.state.pa.us NGA e-Gov’t Task Force NGA e-Gov’t Task Force Changing the Face of Government: Collective Vision for More Effective Service Charles F. Gerhards Chief Information Officer Commonwealth of Pennsylvania June 6, 2001

2. STATE AGENCIES FRICTION FREE GOV’T SINGLE FACE OF GOV’T PA ELECTRONIC GOVERNMENT Gov. Ridge’s Vision Gov. Ridge’s Vision

3. www.oit.state.pa.us Single face of government Unifying state government services Seamless transition from state to local services Gov. Ridge’s Vision Gov. Ridge’s Vision

4. www.oit.state.pa.us Friction-free government Citizen-centric vs. government-centric service delivery Streamlining business processes

5. www.oit.state.pa.us Implementing the Vision Implementing the Vision The importance of leadership & empowerment PA Gov. Tom Ridge

6. www.oit.state.pa.us Implementing the Vision Implementing the Vision PA PowerPort Organized by function not agency Unifying technology

7. www.oit.state.pa.us PA Public Website Activity 2.5 billion hits

8. www.oit.state.pa.us Implementing the Vision Implementing the Vision PA-DSF technology Standards based Web generator Component sharing State/local pilots

9. www.oit.state.pa.us Seizing Opportunities Seizing Opportunities PA Open for Business (Economic Development) Multi-agency Expand to local governments www.PAOpen4Business.state.pa.us

10. www.oit.state.pa.us Seizing Opportunities Seizing Opportunities PA Open for Business – 20,000 Registered Users

11. www.oit.state.pa.us Seizing Opportunities Seizing Opportunities The Justice Network (JNET) (Crime Fighting) Multi-agency Local & federal government participation www.pajnet.state.pa.us

12. www.oit.state.pa.us Seizing Opportunities Seizing Opportunities JNET Success Stories Used by PSP to apprehend a rape suspect FBI uses JNET photos to identify robbers, kidnappers, and murders JNET aids in re-incarceration of escapee JNET protects innocent man from arrest PA Board of Pardons notified of arrest of pardon applicant via JNET

13. www.oit.state.pa.us Raising the Bar Raising the Bar More can be done among states Sharing expertise and experiences Adopting standards Sharing e-government applications NASCIO is leading these efforts

14. www.oit.state.pa.us Raising the Bar Raising the Bar More can be done at federal level Coordination with states Build once use 50 times approach Provide flexibility in federal funding A federal CIO is needed

15. FEDERAL Services LOCAL Services STATE Services The Ultimate Vision The Ultimate Vision