1. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Applying and Interviewing for Employment 1Chapter 19 - Chapter 19

2. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 2Chapter 19 - Solicited Why You’re Sending It What You’re Sending Benefits of Reading It Unsolicited Application Letters

3. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 3Chapter 19 - Avoid Gimmicky Application Letters Address the Letter to a Real Person Be Clear About What You’re Seeking Show You Understand the Company Application Letter Tips

4. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 4Chapter 19 - Don’t Volunteer Your Salary History Keep It Short—About Three Paragraphs Show Personality But Stay Businesslike Project Confidence, Not Arrogance (Humble Confidence) Project Confidence, Not Arrogance (Humble Confidence) Application Letter Tips

5. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 5Chapter 19 - Attention- Opening paragraph states reason for writing and get the recipient to keep reading by showing how you meet company’s needs. Interest & Desire– Middle paragraph presents strongest selling point and increased interest in interviewing you. Be specific and back up what you are saying with convincing evidence. Using the AIDA Plan

6. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 6Chapter 19 - Action – Ask for specific action and facilitate a reply by giving e-mail, phone, best time to reach you. May say you will follow up with phone call. Using the AIDA Plan

7. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 7Chapter 19 - Résumé Follow-Up

8. Has a decision been made? What will happen next? What is the company’s time frame? Can I follow-up in another week? Can I provide more information? Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Follow-Up Questions 8Chapter 19 -

9. Understanding the Interviewing Process Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 9Chapter 19 -

10. Interview Sequence Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 10Chapter 19 - 123

11. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Group – Several Applicants Group – Several Applicants Stress - Interruptions, silence, abrupt reactions, etc. Stress - Interruptions, silence, abrupt reactions, etc. Situational – How you would handle hypothetical Situational – How you would handle hypothetical Open-Ended - Questions are adapted Open-Ended - Questions are adapted Panel – Several Interviewers Panel – Several Interviewers Working – Simulation – actually perform work tasks Working – Simulation – actually perform work tasks Behavioral – How you handled certain situations Behavioral – How you handled certain situations Structured - Predetermined questions Structured - Predetermined questions Types of Interviews 11Chapter 19 -

12. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Interview Media 12Chapter 19 - Phone Email & IM Video Online – Structured questionnaires, tests, simulations, etc.

13. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 13Chapter 19 - What Employers Seek SuitabilityOrganization Fit Attitudes Personal Style Background Experience Job-Related Traits Education

14. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Preemployment Tests 14Chapter 19 - Language Knowledge and Skills Knowledge and Skills Substance Abuse Tests Substance Abuse Tests Background Checks Background Checks Integrity Personality Cognition – Acquiring, processing Analyzing, using, remembering information Cognition – Acquiring, processing Analyzing, using, remembering information

15. Preparing for a Job Interview Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 15Chapter 19 -

16. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 16Chapter 19 - Research the Company Operations Markets Challenges Management Current Events

17. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Employer’s Questions The hardest decision you’ve made Your greatest weakness Goals over the next five years What you didn’t like about prior jobs Relate something about yourself 17Chapter 19 -

18. Plan Your Questions Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Demonstrate Understanding Demonstrate Understanding Steer the Discussion Steer the Discussion Evaluate the Opportunity Evaluate the Opportunity Meet Interviewer Expectations Meet Interviewer Expectations 18Chapter 19 -

19. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 19Chapter 19 - Build Your Confidence Personal Value Positive Traits Strengths Preparation

20. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 20Chapter 19 - Polish Your Style Interview Questions Nonverbal Skills Voice Training

21. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 21Chapter 19 - Professional Image Business Attire Personal Grooming Appropriate Behavior (social awareness, self monitoring)

22. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall PreparingTravelingWaiting Your Résumé Support Papers Mobile Phone The Location The Route Travel Time Review Professionalism Courtesy 22Chapter 19 - Be Ready Upon Arrival

23. Interviewing for Success Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 23Chapter 19 -

24. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall The Warm-Up Stage (most important) 24Chapter 19 -

25. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Questions & Answers 25Chapter 19 -

26. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall The Interview Close 26Chapter 19 -

27. Following Up After the Interview Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 27Chapter 19 -

28. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 28Chapter 19 - Types of Messages

29. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 29Chapter 19 - Types of Messages