1. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 1 Applying and Interviewing for Employment

2. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 2 Employment Messages ApplicationsInquiriesFollow-Ups Résumé Support Documents

3. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 3 Tips for Application Letters Be Clear and Specific Avoid Discussing Salary Show Some Personality Show You Are Informed Keep the Letter Short Aim for High Quality

4. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 4 Types of Application Letters Getting Attention Building Interest Increasing Desire Motivating Action SolicitedUnsolicited

5. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 5 Application Follow-Ups Update Application Demonstrate Interest Show Persistence Underscore Commitment

6. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 6 Employment Interviews Organization’s Main Objective Applicant’s Match Applicants with the Organization Match Applicants with the Organization Match Goals and Capabilities with the Job Match Goals and Capabilities with the Job

7. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 7 Typical Interview Sequence Applicant’s Objectives Employer’s Objectives Hiring Decision The Interview Process Screening Stage Selection Stage Final Stage

8. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 8 Common Interview Types Open-EndedOpen-Ended GroupGroupStructuredStructuredVideoVideo SituationalSituationalStressStress

9. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 9 What Do Employers Seek? Qualifications Organization Fit BackgroundBackground StyleStyle PersonalityPersonality SkillsSkills AbilitiesAbilities KnowledgeKnowledge

10. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 10 Preemployment Testing Substance Tests Personality Profiles Background Checks Integrity Tests Job Skills

11. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 11 Interview Preparation Conduct preliminary research Think ahead about questions Build your confidence Polish your interview style Plan to look your best Be ready when you arrive

12. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 12 Conduct Preliminary Research The OrganizationThe Opportunity 1.Corporate name 2.Age and location 3.Products or services 4.Industry Position 5.Earnings and Growth 6.Overall Structure 1.Job Title 2.Job Functions 3.Job Qualifications 4.Career Path 5.Salary Range 6.Travel and relocation

13. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 13 Plan for Questions SkillsSkillsGoalsGoals AchievementsAchievementsInterestsInterestsAttitudesAttitudes RelationshipsRelationships

14. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 14 Prepare Some Questions Do I like these people? Will I enjoy the work? Do I want this job? Does the job pay well? Who will supervise me? What about my future?

15. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 15 Build Your Confidence Minimize Weaknesses Maximize Strengths Manage Apprehension

16. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 16 Polish Your Style Mock Interviews Nonverbal Skills Voice Training

17. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 17 Plan to Look Good Business Clothing Good Grooming Appropriate Behavior

18. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 18 Arrive Prepared Paperwork Travel Time Waiting Time

19. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 19 Interviewing for Success SelectionInterview Stress Strengths Sell Qualifications Obtain information FinalInterview Reveal Motivations Discuss Values Get the Job ScreeningInterview Differentiate Yourself Stress a Key Aspect Demonstrate Skills

20. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 20 Warm-Up Phase Question-Answer Stage The Closing Phase The Interview Process

21. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 21 The Warm-Up Phase First Impressions Nonverbal Cues Business Etiquette

22. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 22 Dealing with Questions Give Thoughtful Answers Ask Intelligent Questions Pay Careful Attention Respond to Discrimination

23. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 23 Close of the Interview Concluding Gracefully Discussing Salary Reviewing Notes

24. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 24 Following Up After the Interview Thank-You Messages Inquiry Messages

25. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 25 More Follow-Up Messages Requesting More Time Requesting Accepting Job Offers Accepting

26. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 26 More Follow-Up Messages Declining Job Offers Declining ResignationLettersResignationLetters

27. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 27 Reviewing Key Points Writing employment messages Understanding the interview process Preparing for a job interview Interviewing for success Following up after the interview