1. 1 APPA “What large customers want from their local utilities” Presentation by Keith Todd September 26, 2005

2. 2 Keith Todd (Director Operations) C & T Malt  Great Western Malting Vancouver Washington Pocatello Idaho  Canada Malting Calgary Alberta Thunder Bay Ontario Montreal Quebec Vancouver BC  Operating in UK and Australia

3. 3 Source Rabobank estimates Worlds Largest Independent Maltsters

4. 4 What is Malt The major raw material in beer production Made Mainly from barley  Vancouver plants barley comes from Washington & Idaho Other cereals can be malted  Wheat, Rye, Rice C & T Malt produce 600,000 tonnes in NA Malt is used in  Brewing Beer  Distilling  Food  Flour I tonne of malt will produce at least 10,000 bottles of beer

5. 5 Schematic of Malting Process receivingpre-cleaning drying cooling storage main cleaning grading steepinggerminatingkilningdeculmingstorage blendingdust removaldespatch

6. 6 Structure of a Barley Grain

7. 7 Modification Patterns

8. 8 Significant Malting Operating Costs

9. 9 What does GWM want from Clark county PUD ? Reliable Supply Outstanding Customer Service All at the best possible price Novel efficiency incentives and support Sixth Largest PUD customer 3.5MW load

10. 10 Reliable Supply Couldn’t be more pleased  They merit their Salt River Project reliability survey ranking as “Best in the West”  Only one power outage in 3 years ! Fork truck driver hit primary feed. This is a great testament to their asset protection and planned maintenance programs Most reliable service in all 5 of our NA plants

11. 11 Outstanding Customer Service Do an excellent Job  Dedicated account manager  One stop shopping  Rapid response  Rapid action Billing Metering Engineering

12. 12 All at the best possible price Can always be better Over 50% increase in last 5 years 2.5 years stability 2% increase this October This is a fair price, but increases make us challenge our own efficiency to become competitive

13. 13 Novel efficiency incentives and support Worldwide and Domestic competition  Western Europeans way ahead Government directives on efficiency/emissions Up to 50% more efficient New more efficient North American plants Want to use efficiencies learned at our other plants

14. 14 Positive Examples E Manager for load and billing  Now get accurate data when we need it with no effort required from GWM  Use it as monitoring and targeting tool Feasibility study help in reintroduction of Cogen at Vancouver site Facilitated efficiency studies  Compressed air  Lighting OSU industrial energy survey NW Energy Alliance Motor Management Software Combined billing saving $ on power factor charges

15. 15 Positive Examples EnVINTA 1 to 5 Program  Two sessions sponsored by PUD Focus on management systems and practices Were able to participate in Further sessions  Committed staff time  66% funding Clark PUD & NW Energy Alliance Site visit including validation of diagnostic results and identification of opportunities available; Development of a structured action plan for improvement; Implementation support in the form of coaching and assistance with selected potential projects; Revisiting the diagnostic session to track progress; and The development of a case study.

16. 16 Positive Examples $300k to $500k potential savings Currently recovered  $80k on “low hanging efficiency”  $40k on compressed air  $21k on Power Factor

17. 17 Energy Policy Great Western Malting GW is committed to:  Reducing energy costs and using energy resources efficiently.  Achieving target energy cost reductions (on a per ton of production basis) of a minimum 5% per year for the 3 years commencing 2006.  Making the management of energy part of the way we do business. To achieve this, GW will undertake the following actions:  Develop and maintain a strategic plan that incorporates identified actions and defines our intended actions.  Introduce effective monitoring and reporting systems for energy use to measure site and work area performance and track this against targets set for each major energy using work area.  Ensure that energy efficiency is considered for all new plant and equipment decisions, including life cycle costing.  Incorporate energy performance as a key performance indicator in operational planning and in the performance appraisal processes.  Publicly recognize achievements in energy reduction.

18. 18 Moving forward In last 3 years we have developed a far better understanding of energy performance at all employee levels. We will continue to challenge ourselves and the local utility to maintain this pace. Excellent Reliability, Service and Support are expected and not negotiable.