1. Authenticating Online Students: Practically Speaking Patricia James October 15, 2013 For audio call Toll Free 1-888-886-3951 and use PIN/code 117599

2. ?

3. ?

4. Authentication Translation: Is the student taking the class the same student as the one enrolled in the class????

5. Agenda I.The Problem---What Problem? II.Accreditation III.Solutions (for now) IV.Higher Purpose

6. The Problem

9. The problem is that we aren’t able to determine, for sure, who’s taking our online classes…… The Problem

10. The problem is that we aren’t able to determine, for sure, who’s taking our online classes…… The Problem ….or can we?

11. The problem is that we aren’t able to determine, for sure, who’s taking our online classes…… The Problem ….or why should we try?

12. Is there a bigger picture?

13. What’s at stake?

17. But then….

18. What’s at stake? But then again….

19. Everything has a risk.

20. What’s at stake?

22. So, what do we care about? We care about: Integrity and student success

23. So, I warned you! HEOA | Title 5 | ACCJC

24. So, I warned you! HEOA | Title 5 | ACCJC X X

25. Higher Education Opportunities Act 2008 says… Section 495 of the HEOA 2008: ‘‘(ii) the agency or association requires an institution that offers distance education or correspondence education to have processes through which the institution establishes that the student who registers in a distance education or correspondence education course or program is the same student who participates in and completes and receives credit for the course.” The Problem

26. Clarification, please. The Conferees [legislators] expect institutions that offer distance education to have security mechanisms in place, such as identification numbers or other pass code information required to be used each time the student participates in class time or coursework on-line. As new identification technologies are developed and become more sophisticated, less expensive and more mainstream, the Conferees anticipate that accrediting agencies or associations and institutions will consider their use in the future. The Problem

27. You don’t have to ….. ….use or rely on any technology that interferes with the privacy of the student and expect that students’ privacy will be protected with whichever method the institutions choose to utilize. The Problem

28. Final Language says we have options. Higher Education Act 602.17 Application of standards in reaching an accreditation decision. (g) Requires institutions that offer distance education or correspondence education to have processes in place through which the institution establishes that the student who registers in a distance education or correspondence education course or program is the same student who participates in and completes the course or program and receives the academic credit. The agency meets this requirement if it -- (1) Requires institutions to verify the identity of a student who participates in class or coursework by using, at the option of the institution, methods such as -- (i) A secure login and pass code; (ii) proctored examinations; and (iii) New or other technologies and practices that are effective in verifying student identification; (2) Makes clear in writing that institutions must use processes that protect student privacy and notify students of projected additional student charges associated with verification of student identity, if any, at the time of registration or enrollment. The Problem

29. What’s going on now? Meetings to update the HEOA started in September of 2013 Updates are scheduled for completion by the end of 2014 It took five years longer than anticipated to complete. So………………….. What should we be doing??????? The Problem

30. Meanwhile, follow the options. ACCJC: Stick with what we are doing about having “processes through which the institution establishes that the student who registers in a distance education course or program is the same student who participates in and completes the program and receives the academic credit” The Solution

31. ACCJC is looking for examples of processes and practices as follows: Institutions must use: secure log-in and password, OR proctored examinations, and/or new or other technologies and/or practices that are developed and effective in verifying each student’s identification Institutions have to have appropriate policies that protect student privacy and notify students if there are any additional charges associated with verification of identity at the time of enrollment Monitor regular and effective engagement between students and instructors The Solution

32. Okay….. Accreditation agencies have to ensure that colleges have processes established that ensure that the student we registered is the student taking the course. We have do develop processes! We have to adopt the processes! They have to be written down someplace! (Evidence) Everyone has to follow them! The Solution

33. Here’s ours as an example: Authentication of Students: All MSJC courses are conducted within the college Blackboard course management system. The District supports user login and password authentication to uniquely identify each student. Students each have a unique user ID and password for Blackboard that is tied into the DataTel WebAdvisor registration system. A specific check-in policy exists at the beginning of each semester in each class that requires the students to post in the class discussion forum by a specific date. This gives us the ability to identify no-show students and verify the attendance of registered students in the course. Faculty monitor the “attendance” of students within an online course through their active engagement with the academic activities within the course. The faculty will attempt to contact students who are not engaged or will drop students based on a drop policy that is required in every syllabus. Faculty are trained in the practice of providing multiple measures of assessing student progress within online courses. Plagiarism, cheating, and financial aid fraud, is also defined on the college online learning web site under new and current students’ pages. Information LinkInformation Link The Solution

34. Oh My! Web Cams Personal Data Keystroke analysis Not the Solution

35. That was icky. Now what? Let’s discuss why it’s important to us that students don’t engage in cheating, plagiarism, and fraud! Tell them why it’s important---- The Solution

36. Professional Development Opportunities to Develop Multiple Measures of Assessment The Solution · Use of multiple assessment techniques in place of high stakes exams. Most distance learning providers use multi-faceted assessment strategies rather than high stakes proctored exams. Assessments are designed to be frequent, varied, and authentic to the application of learning. Instructors rely on interactive discussions, writing assignments, quizzes, capstone projects, group work, and online exams. Assessments are often modified from semester to semester.

37. Professional Development Opportunities to Develop Multiple Measures of Assessment The Solution · Greater reliance on written assignments and threaded discussions. Students demonstrate learning outcomes through written assignments and interaction with the instructor via discussions. Instructors become familiar with students' writing styles through online discussions. Many online instructors report that they have greater confidence in the authenticity of their online students' work than their classroom students.

38. Professional Development Opportunities to Develop Multiple Measures of Assessment The Solution · Use of test banks, and timed test delivery. Test questions are randomly drawn from banks of questions, so each student gets a different set of questions. Most tests are designed to be open-book, but once a student begins a test, they have a limited amount of time to complete it, and usually only one attempt.

39. What else can we do?

40. Increase engagement!

41. Thanks for not heeding my warning!

42. Resources Resources: American Council on Education: Nice Analysis: http://www.acenet.edu/e- newsletters/p2p/ACE_HEA_analysis_818.pdfhttp://www.acenet.edu/e- newsletters/p2p/ACE_HEA_analysis_818.pdf WCET: Authentication resources: http://wcet.wiche.edu/learn/student-authenticationhttp://wcet.wiche.edu/learn/student-authentication Actual Language: http://frwebgate.access.gpo.gov/cgi- bin/getdoc.cgi?dbname=110_cong_public_laws&docid=f:publ315.110.pdfhttp://frwebgate.access.gpo.gov/cgi- bin/getdoc.cgi?dbname=110_cong_public_laws&docid=f:publ315.110.pdf Presentation by Barbara Beno http://wiche.edu/attachment_library/conference_presentations/whats_around_the_corner_beno.pdf http://wiche.edu/attachment_library/conference_presentations/whats_around_the_corner_beno.pdf Presentation by Laurie McNabb http://wiche.edu/attachment_library/conference_presentations/whats_around_the_corner_mcn abb.pdf http://wiche.edu/attachment_library/conference_presentations/whats_around_the_corner_mcn abb.pdf

43. Evaluation Survey Help us improve our seminars by filling out a short online evaluation survey at: Type it in the chat window, preface it with ???, and raise your hand. https://www.surveymonkey.com/s/WebinarAuthentication