1. 1 Overview of Dell OEM

2. 2 Dedicated resources and capacity Dedicated OEM engineers 250 custom projects annually 250+ sales/support team Deep, broad experience 40+ industry verticals 12 year track record 2,000 OEM customers OEM-capable products Standards-based products Access to full Dell portfolio Leverage Dell’s buying power Flexible services In-factory customization Online parts dispatch Mission-critical support Global reach Owned support in 180 countries Worldwide fulfillment model Country-specific regulatory expertise

3. 3 What do these people have in common with you?

4. Continuous change management Growing support and services demands Product quality Complex logistics No room for error.

5. 5 innovation execution Balance with

6. Source Test/Verify Support/ Lifecycle Mgmt Logistics Ship Warranty 6 Fulfill Innovation Manufacture

7. 7 Do what you do best. Innovation

8. 8 How Dell Products Become YOUR Products

9. 9 Any product in Dell’s extensive portfolio can be used in an OEM solution Multi-generation lifecycle management maps to customers’ product cycles Depth and breadth

10. 10 Engage Solution design Long-/extended-life Custom branding and engineering Configuration Assess Needs analysis Evaluation units Engineering Test/Dev Fulfill Procurement Order management Global contract/pricing Manufacturing Inventory management Support Global field/phone support Parts depots Remote management Installation deployment Hardware support services Dedicated OEM-focused organization Global capabilities Custom solutions built to your specifications

11. 11 We can build YOUR solution on Dell standards-based hardware Dell OEM solutions serves over 40 verticals including: Defense Healthcare Medical imaging and data analysis Industrial automation Point-of-sale/kiosk Security and surveillance Telco/communications Media/gaming Custom appliances

12. Design Testing Reliability Shock&vibe Manage suppliers Coordination of multiple suppliers Quality requirements for suppliers Custom fulfillment services (CFS) Image load Outside custom labeling Custom box Direct shipment OEM engineering Custom BIOS Regulatory Custom bezel Manufacturing/ custom factory integration Load BIOS Add 3 rd party cards Painted chassis Add labels User manuals Global services Field support W/W help desks W/W depots 12 Customization example

13. OEM: Do what you do best. 13 Dedicated OEM focused organization Custom solutions built to your specifications You : rapid innovation Global capabilities

14. Let’s talk. Today. www.Dell.com/oem 14 blog.delloem.com