1. CI GLOBAL TECH LLC COMPANY OVERVIEW & OFFERING CI GLOBAL TECH

2. PRODUCT OFFERING CI GLOBAL TECH

3. PRODUCT SKILLS  We have the following product skills  Act! By Sage  Sage SalesLogix  Sage CRM

4. Act! BY SAGE - OVERVIEW  Over 100 successful implementation  Have implemented over 1500 users of Act  Handled extensive implementation up to 100 users  Handled complex customization for many industry verticals  Delivered customization outside Act to address customer needs

5. ACT! BY SAGE – CASE STUDY  CASE STUDY 1  Leading Mutual Fund  Over 100 users  45 Locations  Implementation time 3.5 weeks  Implementation from Single location and remote installation in the rest of the locations  Customization to map to customer needs  CASE STUDY 2  Global Leader in Information Management services  Over 150 user in all the regions  Mix of client server and web  Had to setup multiple websites  Complex customization to manage the multi region challenges  Dual server implementation

6. SAGE SALESLOGIX - OVERVIEW  Managed complex implementation with up to 20 man months of customization  Have in depth experience and understanding of the product  Have executed LAN, Web and hybrid implementations  Over 25 successful implementations  Have implemented over 1000+ users  Have trained certified resources for Sage SalesLogix web 7.5.1

7. SAGE CRM OVERVIEW  Have executed complex customization in Sage CRM including integration to ERP, Booking Engine and CTI

8. SAGE CRM CASE STUDY  CASE STUDY 1  Johnson & Johnson  Needed a CRM system to manage ALL the mothers in India with babies between the age of 0 and 3  The total # of contacts in the database will be over 2 Million  Built a inventory application to manage the samples sent to mothers  CASE STUDY 2  Wanted to manage their leads and opportunities which come from various mediums like – phone, email, chat, walk ins  We deployed a system which integrated with their Phone (CTI), Email (Exchange), Chat (Avaya) and walk in  Further this system was also extended to their marketing teams  The complete implementation took 12 weeks

9. SAGE CRM CASE STUDY  Case Study 3  Online Travel company  Needed a CRM to manage their customer queries / complaints  We implemented a system with a addition of 150 fields within 3 weeks  Integration with the travel booking system was also done so marketing teams can create lists from various parameters  Case Study 4  Largest Online/Offline Travel company  They needed a CRM for their corporate baking group  Over 300 users spread across 150 locations  They manage business worth USD 1 Billion from Sage CRM  Heavy customization on workflows

10. TECHNOLOGY OFFERING CI GLOBAL TECH

11. TECHNOLOGY SKILLS  While we are the leading partner for Sage,we have a division which is focused on bespoke development  We have delivered product which are either add on’s to the Sage products are independent requirement from customers  We specialize in most of the prevalent skills like some listed below (not complete list)  VB, VB.NET, VB SCRIPT, ASP, ASP.NET, C, C++, JAVA, JAA SCRIPT, HTML, DHTML, MS QSL, IBM DB2, ORACLE, SYBASE, MYSQL, HTML, FLASH, DREAM WEAVER

12. TECHNOLOGY SKILLS CASE STUDY  CASE STUDY 1  Leading logistics company – Blue Dart  Blue Dart had bought SalesLogix and was implemented successfully. They wanted to have a leads modules for their 4000 employees as all of them were allowed to log in leads with incentives  SalesLogix Leads modules for such a high user base was not a cost effective solution for them  We built a leads module outside SalesLogix and completely integrated with SalesLogix.  The project was done in 3 weeks with 1/10 th the cost compared to the leads module  CASE STUDY 2  Travel company  Sage CRM was implemented by us  They have a channel partner base of around 5000 agents. They wanted to facilitate and track leads from them  Giving a Sage CRM user licenses posed 2 challenges – Firstly the cost and secondly training. Since the number of agents are large they could not afford to have a system in which you would require training  So we were assigned to build a add on module which would be cost effective and easy to use  One of the key objectives was to build the system like a portal (yahoo, msn) as you do not require training to use the portal and the same principal was to be applied while designing the module

13. VERTICAL DOMAIN SKILLS  Media – Implemented CRM / SFA solution for Ad sales for many TV, Radio and newspaper companies  Travel – Largest customer base for travel companies in India. Have implemented for offline and online companies  Financial services – Dozens of implementation in this domain for banks, insurance,mutual funds and brooking companies  Manufacturing – have implemented complex systems in the manufacturing domain  High Tech – Experience in IT service, BPO, IT equipment (D Link)  Real Estate – Delivered solutions for real estate companies

14. VALUE PROPOSITION CI GLOBAL TECH

15. SERVICES OFFERING  We offer trained and certified resources in the below products and technologies  We offer quick turnaround time and quality deliveries  We offer Services on the following platforms:  Products related services – Act! By Sage, Sage CRM, Sage CRM SalesLogix  Technology – Most prevalent technologies (As listed in this presentation earlier)  We offer the following services:  Database design  Customization / development / testing  Remote / onsite implementation / support / training  Integration with other products

16. THANK YOU & WE LOOK FORWARD TO HEAR FROM YOU!