1. EMS: The New Black Dennis Sasseville PRIZIM Inc. and UNH Manchester 1

2. Where Are We Headed on This Journey? Answer: Sustainability 2

3. Sustainability - Which Term? Which Concept? By Any Other Name…. Sustainability Sustainable Development Corporate Social Responsibility (CSR) Greening Stewardship Conservation Carrying Capacity Industrial Ecology Deep Ecology Natural Capitalism Environmental Ethics Others? 3Dennis Sasseville – EMS: The New Black

4. What Is Sustainability for the Business World? Sustainability in practice can be seen as the art of doing business in an interdependent world. Andrew W. Savitz The Triple Bottom Line 4Dennis Sasseville – EMS: The New Black

5. Premise for Business: Financial profitability is no longer the sole measure of business success. A sustainable business model recognizes the responsibility to operate in a social, environmentally and economically sound fashion. The basis for the “triple bottom line” (TBL) 5Dennis Sasseville – EMS: The New Black

6. Environmental Social Economic Sustainability The Basis for the Triple Bottom Line 6Dennis Sasseville – EMS: The New Black

7. Triple Bottom Line: TBL concept started in the mid 1990s with Royal Dutch Shell and their desire to learn from the public relations disaster of Brent Spar, a obsolete floating oil platform that the company wanted to sink in deep water in the North Sea. 7Dennis Sasseville - EMS: The New Black

8. Triple Bottom Line: In searching for greater transparency with its stakeholders, Royal Dutch Shell decided to work toward a public reporting system where environmental and social information would be reported to the same standards as financial data. The “bottom line” became the “triple bottom line” 8Dennis Sasseville – EMS: The New Black

9. The Stakeholder Challenges Are Many Three categories of stakeholders: 9Dennis Sasseville – EMS: The New Black Internal Value Chain External Savitz & Weber 2006

10. The Wisdom of a Management System Approach for Sustainability: A Focus on Process: A process is a group of activities, not just one. The activities that make up a process are not random or ad hoc; they are related and organized. A process also can be viewed as a “value chain,” in which each activity or step contributes to the end result. 10Dennis Sasseville – EMS: The New Black

11. 11 In business, Management Systems are how we get organized – get things done:

12. The Foundation of a Management System: “P-D-C-A” Cycle PDCA Cycle: Plan: Identify an opportunity and plan for change. Do: Implement the change on a small scale. Check: Use data to analyze the results of the change and determine whether it made a difference. Act: If the change was successful, implement it on a wider scale and continuously assess your results. If the change did not work, begin the cycle again. 12Dennis Sasseville – EMS: The New Black

13. 13 An Environmental Management System (EMS)? A system for addressing the environmental policies, objectives, procedures, principles, authority, responsibility, accountability and implementation of an organization’s means for managing its environmental affairs. Can be defined a number of ways; but over the past 10+ years ISO 14001 has become the international standard for EMS. Dennis Sasseville – EMS: The New Black

14. The EMS Model – Five Basic Steps Environmental Policy Statement (Your vision. What you stand for.) Continual Improvement Planning (Your roadmap. How you are going to get there.) Implementation & Control (Make it happen. Get on with it.) Checking and Corrective Action (What has been achieved. What needs more work.) Management Review (Lessons learned. Affect change.) 14

15. 15 An Environmental Management System Should Be: Adaptable to your business operations and your culture Help break down stovepipes and barriers Flexible: change as your organization changes Dennis Sasseville – EMS: The New Black

16. 16 How Do You Get an EMS Started? Select Environmental/Sustainability Team (5 – 6 individuals are optimal) Convene 1 st meeting. Determine: Timetable Team roles & responsibilities Team “rules” EMS standard to be followed Draft environmental/sustainability policy statement and get approved and signed by top management Identify your activities, aspects and impacts Determine “significant” for prioritization purposes Select a group of initial Objects & Targets to pursue Dennis Sasseville – EMS: The New Black

17. Objectives and Targets The engine that drives EMS forward

18. Objectives and Targets What is the difference between an objective and a target? Objective – a statement of desired intent Target – By how much, to what degree, and by when you want to achieve the objective

19. Objectives and Targets Policy – tells you in what direction you want to go Objective – gives you a general destination Target – tells you how you will know when you arrive

20. Objectives and Targets “SMART” Targets S– Specific M– Measurable A– Attainable, Achievable R– Realistic T– Timely, Established Timeframe

21. Objectives and Targets - Example Activity: Hazardous waste storage Aspect/concern: Exposure by employees or neighbors Potential Impact: Health issues Objective: Reduce or eliminate exposures to hazardous wastes Targets: By the end of 2009, reduce use of hazardous substance by 40% By mid 2010 find non-toxic substitutes for all hazardous chemicals so waste isn’t generated and waste storage becomes unnecessary.

22. Objectives and Targets - Example Activity: Corporate Travel – Air & Vehicles Aspect/concern: Contribution of CO2 and GHGs Potential Impact: Climate Change/Air Quality Concerns Objective: Reduce our carbon footprint Targets: Form internal working group by Sept 2009 Conduct a carbon footprint study by Dec 2009 Implement measures leading to a 30% reduction of CO2 in CY 2010 Management to conduct a progress review in mid 2010

23. Objectives and Targets - Example Activity: Procurement Process Aspect/concern: Our environmental impact/footprint Potential Impact: Solid waste, climate change Objective: Green Procurement Program Targets: Form internal working group by Dec 2009 Research and adopt environmentally-friendly procurement standards and procedures-March 2010 Train for procurement department-April 2010 Management to conduct a progress review in October 2010

24. Objectives and Targets 24Dennis Sasseville – EMS: The New Black Objective/Target # 1-1; Reduce Electricity Consumption by 10% by the End of 2009 Action ItemResponsibilitiesScheduleResourcesComments Establish a 5-person energy team (ET) Environmental Team (ET) oversees the implementation of this target Meet monthly November 2008 to January 2010 Team member time, travel expenses Bureau Administrator to select ET Conduct energy auditsETJanuary 2009Seek audit assistance from PSNH Also contact Governor’s Energy Office for assistance Review and assess results of energy audit ETFebruary 2009Team member time and travel expenses Develop recommendations report for the Bureau Administrator ETMarch 15, 2009Team member time and travel expenses; administrative office support. Keep report brief – ideally < 15 pages Work with Bureau Administrator to implement specific recommendations ET and other Bureau employees as appropriate April 1, 2009 to January 31, 2010 Team member time. Contractors? Others? This Environmental Action Plan will be updated to reflect the decisions resulting from the ET report ET reviews progress of this target with Bureau Administrator ETAt least monthlyTeam member time; administrative office support. Additional action items may be required to meet Target 1-1.

25. Objectives and Targets Objectives & Targets Environ. Policy Environ. Aspects Legal & Other Requirements Business Concerns Views of Interested Parties 25Dennis Sasseville – EMS: The New Black

26. Green Products Sustainability Climate Change Energy CSREHS Compliance Mission The Management System is the structure – it provides the framework that allows Sustainability initiatives to achieve lasting success.

27. EMS: The New Black Not new per se, but being rediscovered as the ideal framework for developing and maintaining sustainability programs. The EMS “driver” of setting formal Objectives and Targets can assure that sustainability or CSR initiatives are not “one off” events that may or may not attain their stated goals. EMS can sustain the organizational programs even if the “champion” moves on.

28. Questions? 28Dennis Sasseville – EMS: The New Black Dennis Sasseville PRIZIM Inc. Bedford, NH 603-472-5684 dsasseville@prizim-inc.com