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2. Rapid Response intervention: 2  contact employer within 48 hours of notification  schedule an on-site meeting within 5 working days

3.  Hard to Reach Employers  Same Day or after Event Notice Layoff 3

4. Stakeholders who should attend Company representatives Company representatives Board RR coordinator Board RR coordinator Appropriate contractor staff Appropriate contractor staff UI field representative UI field representative Labor Union Official Labor Union Official 4

5.  Be sure to invite labor union officials to the meeting  If union officials are unable to attend, schedule a separate meeting to present the same information 5

6. Purpose Discuss the layoff details Discuss the layoff details Describe workshops and schedule orientation meeting(s) Describe workshops and schedule orientation meeting(s) Discuss Employee Survey Discuss Employee Survey 6

7. Purpose 7  Out-placement firm to provide services? (Rapid Response cannot duplicate)  Determine if the layoff is Trade related

8.  Discuss Worker Transition Committee/ Transition Center for plant closures or layoffs of over 200 workers  Discuss Mass UI Claims option  Discuss separate meeting with union, if applicable 8

9. Job SearchJob Search Stress/Change ManagementStress/Change Management Job FairsJob Fairs Financial/Debt ManagementFinancial/Debt Management Peer CounselorsPeer Counselors Labor Market InformationLabor Market Information Crisis CounselingCrisis Counseling Worker Transition Committees*Worker Transition Committees* Worker Transition Centers*Worker Transition Centers* * Usually reserved for plant closures or large layoffs affecting 200 or more workers 9

10. Purpose:  UI Field Representatives provide an overview of benefits  Information on Trade, if applicable  Information on Rapid Response Dislocated Worker Services 10

11. Purpose:  Information on other one-stop center services  Rapid Response survey and registration forms completed by workers 11

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13. Job Search Stress/Change Management Job Fairs Financial/Debt Management Peer Counselors Labor Market Information Crisis Counseling Worker Transition Committees* Worker Transition Centers* * Usually reserved for plant closures or large layoffs affecting 200 or more workers 13

14. Core and Intensive services can be provided but cannot be charged to Rapid Response 14 cannot

15.  Be prepared for workers emotional mindsets  Consider Licensed Counselors at RR Orientations, as needed  Offer training on conflict and adverse situations 15

16.  Use of the employee survey to determine Rapid Response service mix  Input from Worker Transition Committee, union, and employer, if applicable 16

17.  UI Mass Claims  Layoff Aversion – Shared Work 17

18.  Worker Transition Center On-site On-site Off-site Off-site  Worker Transition Committee 18

19. Configure and staff as a mini one- stop career center featuring:  computers / WorkInTexas.com  copy and fax machines  telephones  classrooms for workshops  other one-stop services, as needed 19

20.  Committee is to help plan and direct service delivery and to gauge its effectiveness  It is not a negotiating platform for labor disputes 20

21. A successful Worker Transition Committee is:  composed of representatives from workers and management  chaired by a “neutral person” selected from within the impacted community  Rapid Response can be used to provide training to committee members 21 (continued)

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24.  Promoting Rapid Response via the Business Service Unit  Relationship between the Rapid Response Coordinator and the Business Service Unit  WorkInTexas.com modifications for employers 24

25.  Layoff Notification Form (Section 1) Board completes the form Board completes the form Submits to Layoff Notification Central Submits to Layoff Notification Central Requests a Rapid Response control number for TWIST data entry Requests a Rapid Response control number for TWIST data entry 25

26.  Layoff Notification Form (Section 1) TWC will send an e-mail verification with control number TWC will send an e-mail verification with control number 26 Section 2 and 3 no longer required by TWC (continued)

27.  Monthly Rapid Response Activity Report Board completes and submits to Layoff Notification Central by 20 th day of each month Board completes and submits to Layoff Notification Central by 20 th day of each month Report details services provided during the month as requested on the form Report details services provided during the month as requested on the form 27

28. To document Rapid Response services:  Open program detail in TWIST using the Rapid Response tracking number provided by the state  Maintain accurate case notes on services attended by individuals 28

29. In 2002, Local Boards assumed responsibility for Rapid Response in their areas 29

30. Funding is available through:  Rapid Response funds bundled into the Board’s annual WIA contract  requests for additional funding that can be tied to contract expenditures 30

31. Workers who have a distant layoff date are eligible for retraining services six months prior to that layoff date 31

32.  Workers’ WIA eligibility begins with the Rapid Response event  Survey workers to determine who may be interested in WIA Dislocated Worker or Adult services 32

33. Developed by Texas Workforce Commission Dislocated Worker Unit Board Contract Management Department Juan Garcia, Director Henry Castillo Travis Weaver 33

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