1. A n independent community- centered non-profit providing premier one-stop supportive services to veterans of the U.S. Armed Forces and their families W e serve by helping them to achieve their goals and realize their full potential Serving Those Who Serve U.S. O UTREACH CENTER, Inc. V ETERANS

3. O UTREACH CENTER, Inc. O ffering no-cost supportive services on site to all Veterans and their immediate family members, including: Case Management and Readjustment Services Employment and Job Training Services 28 Bed Residential Program Supporting Homeless Veterans Certified Alcohol and Substance Abuse Counseling & Referrals Accredited Veteran Benefits Counseling Limited Temporary Financial Assistance Seasonal Income Tax Preparation Educational Counseling Services Certified Financial Counseling Legal Services and Resources Peer-to-Peer Mentoring

4. V ETERANS O UTREACH CENTER, Inc. Professional and Compassionate Case Management & Readjustment Counseling Providing Individual, Group and Family Counseling

5. V ETERANS O UTREACH CENTER, Inc. Creative Art Therapy I s the therapeutic use of art making, within a professional relationship, by those who may experience illness, trauma, or other challenges - T hrough creating art and reflecting on the art products and processes, Veterans can increase awareness of self and others, cope with symptoms, stress, or traumatic experiences

6. V ETERANS O UTREACH CENTER, Inc. T his year the Center was 1 of 85 Nationwide Recipients to be Awarded the New VA Supportive Services for Veterans Families Grant VOC is Now Able to Assist Low-income Veteran Families Obtain Housing Stability

7. V ETERANS O UTREACH CENTER, Inc. Residential Housing Program 28 Bed Facility Served 118 Veterans with comprehensive housing & supportive services in 2010 “The most effective programs for homeless and at-risk veterans are community-based, nonprofit, “veterans helping veterans” groups. Programs that seem to work best feature transitional housing with the camaraderie of living in structured, substance- free environments with fellow veterans who are succeeding at bettering themselves”– - National Coalition for Homeless Veterans

9. T here are more than 37,000 Unemployed Veterans in New York State 15.2 % Unemployment Rate for Veterans who have served since 9/11 - twice as high as NYS’s overall rate

10. V ETERANS O UTREACH CENTER, Inc. Comprehensive Employment & Training Programs Last Year Alone… National Job Expo & Networking Over 3,300 Unique Client Visits to our Resource Center Over 7,600 Client Visits to our Technology Center 72% Employment Placement Rate

11. V ETERANS O UTREACH CENTER, Inc. Educational Counseling Services As our newest veterans return from war, many are enrolling in school to take advantage of the educational opportunities offered under the Post 9/11 GI Bill. Area community colleges are the first choice of many veteran students for a number of reasons. Realizing this, Veterans Outreach Center, Nazareth College, and Monroe Community College have entered into a new partnership to better serve our veteran students and their families.

12. V ETERANS O UTREACH CENTER, Inc. On-Site NYS Division of Veterans’ Accredited Veteran Benefit Counselors Assisted Area Veterans in Securing More than $4.2 M in Benefits in 2011

13. V ETERANS O UTREACH CENTER, Inc. 2012 Initiatives Increase the number of community-based housing options for Veterans Help additional communities replicate VOC’s service delivery model Open a Supporting Art Gallery for the Center’s Creative Arts Therapy Program Better serve area Veteran families attending colleges and universities Develop a professional Branding & Marketing Campaign to better position the Center within the Community of Giving

14. Serving Those Who Serve U.S. O UTREACH CENTER, Inc. V ETERANS