1. Software Quality Assurance WELCOME

2. Portnov Computer School Mikhail Portnov  1978BSEE (major in Telecommunications)  1983MS in Math  1987-1990 Post-Graduate program in Professional Education

3. Software Quality Assurance Portnov Computer School My SQA career started in 1992  First Job (1992, $28K)  Second Job (1993, $36-40K)  Third Job (1994, Borland, $35 per hour) ( the school started August 20, 1994) ( the school started August 20, 1994)  Fourth Job (1995, QA Manager, $60K) SQA profession was born in early 90s

4. WHY QA IS UNIQUE? 1. Age does not work against you (Maturity, Stability, Appreciation of quality) 2. Computer Science degree not required 3. Previous profession helps (Documentation skills, QC) 4. Industry knowledge might help 5. Fairly High Compensation 6. High demand in major urban areas 7. No colleges offering degrees in Software QA 8. Easy to learn 9. You can start with relatively low technical skills level 10. 3-4 months is enough to start working

5. WHAT TESTERS DO? 1. What is Software Testing? 2. Software testing activities 1.Learning the product 2.Ad hoc/Exploratory testing 3.Write Test Cases and other test docs 4.Execute test cases – Structured testing 5.Automate test cases 6.Write Bug reports 7.Verify bugs fixed

6. WHAT WE LEARN 1. Software Testing Methodology 2. Test Planning & Test Documentation 3. Writing Bug reports 4. In-house software testing projects 5. How to get a job 6. Online Testing Project (real life) 7. Self-Paced classes: UNIX-Perl-Shell, SQL, HTML, JavaScript, XML, Mobile Apps Testing, Selenium IDE, etc.

7. REMEMBER 1. To get different results you have to be different, you have to change 2. We are not in business of teaching classes – we are in business of helping you in that change 3. The school has two goals: 1.Help you to get a job (we can do that fast) 2.Help you to keep the job

8. Rules of the Game 1. Committed career changers only 2. Home work is must (not an option) 3. Two trial sessions (no charge) 4. Then $750 tuition paid to continue 5. Certificates, resumes, & references given only to those with 75% results 6. Tests could be retaken to qualify

9. Course Components 1. 30 online sessions (one hour each) 2. 20 QA sessions and 10 with Project 3. 9 online self-paced classes included 4. Webinars recorded and made available 5. Previous class webinars available 6. Videos taken in classrooms 7. Unlimited online counselling 8. 2 hours individual counselling

10. Interview Questions 1. Cover 95% of what you need 2. Reported by fellow graduates 3. Local to Silicon Valley (US) 4. In your market niche 5. Answers provided on web page 6. Answers provided in 2 videos 7. Answers drilled in quizzes 8. Answers discussed in that class Learn The Answers

11. A FEW QUESTIONS 1. What is Quality? 2. What is Software Quality? 3. What is the difference between Software Testing and Software Quality Assurance? 4. Is it possible to find and fix all the bugs in a software product before it goes to the customers? 5. Why test?

12. QA PROCEDURES 1. Test Planning 2. Bug Reporting 3. Bug Tracking 4. Test Automation 5. Release Certification

13. BASIC TERMS 1. Positive vs. Negative Testing 2. Black Box vs. White Box Testing 3. Unit – Integration – System Testing 4. Functional – Regression – Acceptance 5. Validation vs. Verification Testing 6. Ad hoc – Exploratory – Structured WHAT we do or WHY we do that