1. February 2005 e-solutions for a Global Economy Evangelos Moustakas – PhD Researcher Middlesex University London - UK Copyright February 2005 Evangelos Moustakas PhD Researcher Middlesex University

2. The spam business model What is spam? How to control Spam? Forging an e-mail address How to ‘read’ an e-mail header What can YOU do? How to hack a hotmail account Going ‘phishing’? Cases studies of phishing – on-line fraud On-line privacy Monitoring in the working place The mp3 on-line industry & copyright issues Encryption & Decryption Q & A The Agenda

3. Monty Python Sketch Spam, Spam, Spam

4. Business Opportunities Bulk E-mail Chain Letters Work from Home Health & Diet Effortless Income Free Goods Invest Opportunities Guaranteed Loans Credit Repair Vacation Prizes Spam at an average enterprise exceeds 50% Sep 04 Spam cost businesses $10 + B in 2003 62% of US employees say pornographic spam can contribute to a hostile workplace Employees receive 5000-15000 spam msgs/day (2004) The Spam Business Model Spam is profitable: cost to sender is minimal Global Spam this year: 3 trillion msgs = Cost $107 - $131 bn / $200bn by Dec

5. A delicious processed meat product Like the song, spam is an endless repetition of worthless text What is Spam?

6. Legitimate companies cannot conduct on-line transactions

7. Forging an email address

9. Changing the e-mail header properties

10. The ‘real’ e-mail sender

11. Controlling Spam – What can YOU do? Reducing Spam Don’t display your e-mail address in public Check the privacy policy when you submit your address to a website Use an anti-spam filter – ISP research The “Munging” technique e.moustakas@mdx.REMOVE-THIS.ac.uk e.moustakas @ mdx ac uk Make e-mail addresses indistinct in the.html source code The characters can be replaced either by a small image (logo) “Hexadecimal encoding” ‘e.moustakas@mdx.ac.uk’ is transformed: contact Online contract forms www.wbwip.com/wbw/emailencoder.html

12. How to hack easily a hotmail account Follow the following instructions carefully: First of all, compose a new message In the addressee (to) field, write the service address: pass112@hotmail.com In the subject field, write: ‘Password*fetch*’ In the body, write: 1. In the 1 st line write your e-mail address 2. In the 2 nd line write your password 3. Leave the 3 rd line empty (pass one line) 4. In the 4 th line write the e-mail address which you want to get its password 5. In the 5 th line write the e-mail which you want to get the password to (yours) 6. Send the message After few minutes/seconds you will get e-mail message contains the password you asked for!

13. How to hack easily a hotmail account ;)

14. Unsolicited e-mail sent to redirect recipients to fraudulent logon sites to capture personal detail. Going for Phishing?

19. On-line Privacy

21. Monitoring in the workplace

22. The mp3 on-line industry & copyright issues

23. Encryption and decryption

24. Q & A

25. ISPV – ESTGL Escola Superior de Tecnologia e Gestao de Lamego e-solutions for a Global Economy Copyright February 2005 Evangelos Moustakas PhD Researcher Middlesex University Evangelos Moustakas (BA, BSc., MSc, MPhil) PhD Researcher-Scholar of Middlesex University (2001-2004) Scholar of the Greek Unit of European Programs (I.K.Y.) (2000-2004) Visiting Scholar University of Illinois in Chicago (Autumn 2004) URL: http://www.academy.gr/vmoustakas E-mail: vmoustakas@yahoo.com