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Navigating the UF Computing Scene Information Technology at UF www.it.ufl.edu www.it.ufl.edu.

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Presentation on theme: "Navigating the UF Computing Scene Information Technology at UF www.it.ufl.edu www.it.ufl.edu."— Presentation transcript:

1 Navigating the UF Computing Scene Information Technology at UF www.it.ufl.edu www.it.ufl.edu

2 Presenters Vicki Kitts-Turner, NERDC Vicki Kitts-Turner, NERDC –vkt@ufl.edu vkt@ufl.edu Fran McDonell, CIRCA Fran McDonell, CIRCA –fran@ufl.edu fran@ufl.edu Mark Trammell, Web Administration Mark Trammell, Web Administration –trammell@ufl.edu trammell@ufl.edu

3 OIT Structure Vice Provost for Information Technology Dr. Charles E. Frazier Information Technology Advisory Committee (ITAC) Academic Technology Chair: Donna Johnson Data Infrastructure & Administrative Computing Chair: Steve Pritz Network Infrastructure Chair: David Pokorney

4 OIT Organizations AT (formerly OIR)/CIRCA AT (formerly OIR)/CIRCA –www.oir.ufl.edu www.oir.ufl.edu –www.circa.ufl.edu www.circa.ufl.edu NERDC NERDC –www.nerdc.ufl.edu www.nerdc.ufl.edu Network Services Network Services –net-services.ufl.edu net-services.ufl.edu Telecom Telecom –www.ppd.ufl.edu/telecommunications/ telecommunications.html www.ppd.ufl.edu/telecommunications/ telecommunications.htmlwww.ppd.ufl.edu/telecommunications/ telecommunications.html Web Admin Web Admin –www.webadmin.ufl.edu www.webadmin.ufl.edu

5 Accounts - GatorLink Cost: Free Cost: Free Who: All UF faculty, staff, & students Who: All UF faculty, staff, & students What: What: –Email –Web pages –Dial-up allotment –Access administrative services Where: gatorlink.ufl.edu Where: gatorlink.ufl.edugatorlink.ufl.edu Help: UF Computing Help Desk Help: UF Computing Help Desk

6 Accounts – Departmental/college Cost: Free Cost: Free Who: Faculty, staff, and/or students in your department/college Who: Faculty, staff, and/or students in your department/college What: What: –Email –Specific academic or instructional Where: Contact your departmental computing coordinator Where: Contact your departmental computing coordinator Help: Your departmental/college IT support staff Help: Your departmental/college IT support staff

7 Accounts – NERDC administrative Cost: Paid by department or college Cost: Paid by department or college Who: Faculty, staff Who: Faculty, staff What: What: –Access to specific administrative services (e.g., purchasing) Where: Your departmental supervisor, chairperson, or dean Where: Your departmental supervisor, chairperson, or dean Help: Help: –Specific: Depends on the application –General: UF Computing Help Desk or NERDC Support Desk

8 Accounts – NERDC Academic Classroom/instructional Classroom/instructional –Cost: Paid by CIRCA (Academic Affairs) –Who: Faculty, instructors, TAs –What: For students in a class –Where: CIRCA –Help: UF Computing Help Desk

9 Accounts – NERDC Academic, continued NERDC Basic Access NERDC Basic Access –Cost: Paid by CIRCA (Academic Affairs) –Who: Faculty, staff, grad students –What: Email, NERDC computing services –Where: CIRCA –Help: UF Computing Help Desk

10 Accounts - NERDC Academic, continued NERDC Research Computing Initiative (RCI) NERDC Research Computing Initiative (RCI) –Cost: Free –Who: Faculty, researchers –What: NERSP IBM AIX/Unix) resources –Where: By award only rcichair@lists.ufl.edu rcichair@lists.ufl.edu –Help: NERDC Support Desk

11 Accounts - NERDC Individual Cost: Varies; paid by account holder Cost: Varies; paid by account holder Who: Faculty, staff, students of Florida public universities Who: Faculty, staff, students of Florida public universities What: Access to various NERDC services What: Access to various NERDC services Where: NERDC Accounting Services Where: NERDC Accounting Services Help: NERDC Support Desk Help: NERDC Support Desk

12 Accounts – Grove academic Cost: Free Cost: Free Who: Faculty, instructors, TA s Who: Faculty, instructors, TA s What: For students in a class What: For students in a class Where: CIRCA Where: CIRCA Help: UF Computing Help Desk Help: UF Computing Help Desk

13 Accounts – Grove individual Cost: Free (except for undergraduates) Cost: Free (except for undergraduates) Who: Faculty, staff, students Who: Faculty, staff, students What: email, web pages What: email, web pages Where: Where: –Faculty/A&P – CIRCA –USPS – requires departmental approval –Students – CIRCA Help: UF Computing Help Desk Help: UF Computing Help Desk

14 Accounts – Grove student organizations Cost: Free Cost: Free Who: Official student organizations Who: Official student organizations What: Email, web pages What: Email, web pages Where: CIRCA Where: CIRCA Help: UF Computing Help Desk Help: UF Computing Help Desk

15 Email - GatorLink Address: username@ufl.edu Address: username@ufl.eduusername@ufl.eduusername@ufl.edu Mailbox: 25MB Mailbox: 25MB Web-based: webmail.ufl.edu Web-based: webmail.ufl.eduwebmail.ufl.edu Client software Client software Forward: Modify at gatorlink.ufl.edu Forward: Modify at gatorlink.ufl.edugatorlink.ufl.edu Help: UF Computing Help Desk Help: UF Computing Help Desk Systems: Open Systems Group, NERDC Systems: Open Systems Group, NERDC

16 Email - NERSP Address: userid@nersp.nerdc.ufl.edu Address: userid@nersp.nerdc.ufl.eduuserid@nersp.nerdc.ufl.eduuserid@nersp.nerdc.ufl.edu Mailbox: no limit; charged to account Mailbox: no limit; charged to account Client software Client software Login and use pine mail Login and use pine mail Forward: address in.forward file Forward: address in.forward file Help: Help Desk, NERDC Support Desk Help: Help Desk, NERDC Support Desk Systems: Open Systems Group, NERDC Systems: Open Systems Group, NERDC

17 Email - Grove Address: username@grove.ufl.edu Address: username@grove.ufl.eduusername@grove.ufl.eduusername@grove.ufl.edu Mailbox: 10-20 MB Mailbox: 10-20 MB Web-based: webmail.grove.ufl.edu Web-based: webmail.grove.ufl.eduwebmail.grove.ufl.edu Client software Client software Login and use pine mail Login and use pine mail Forward: address in.forward file Forward: address in.forward file Help: UF Computing Help Desk Help: UF Computing Help Desk Systems: Curriculum Services, CIRCA Systems: Curriculum Services, CIRCA

18 Email Configuration GatorLinkNERSPGrove Incoming: IMAPPOP* imap.ufl.eduImap.nersp.nerdc.ufl.edugrove.ufl.edu pop.ufl.edupop.nersp.nerdc.ufl.eduN/A Outgoing:SMTP smtp.ufl.edusmtp.nerdc.ufl.edugrove.ufl.edu Non-UF ISP Internet Service Provider’s SMTP server: (e.g. mail.bellsouth.net or mail.ncf.coxexpress.com) VPN (Virtual Private Network): net-services.ufl.edu/vpn net-services.ufl.edu/vpn UF Library Proxy server: www.uflib.ufl.edu/ufproxy.html www.uflib.ufl.edu/ufproxy.html Client software configurations: www.circa.ufl.edu/cd-rom Client software configurations: www.circa.ufl.edu/cd-romwww.circa.ufl.edu/cd-rom * POP is not recommended

19 Email Virus Protection Virus Protection Tips Virus Protection Tips –nslog.nerdc.ufl.edu/security/orientation/staff.html nslog.nerdc.ufl.edu/security/orientation/staff.html –Verify attachments with sender –Install McAfee and configure for weekly updates –Patch OS –Check F-Secure, McAfee, Norton web information smtp.ufl.edu email virus scan smtp.ufl.edu email virus scan –Category A: warning and renamed attachment –Category B (self-replicating): rejected –Support: Open Systems Group

20 Email Lists lists.ufl.edu lists.ufl.edu lists.ufl.edu –Online list archives (e.g. CCC list) –List owner interface –Commands to listserv@lists.ufl.edu –Email to list-name@lists.ufl.edu –DOCWEB document: E-Mail Lists at NERDC –Support: listmaster@lists.ufl.edu

21 Connections – Campus Network OIT Network Services OIT Network Services –net-services.ufl.edu net-services.ufl.edu –Network management, planning –Report network problems: net-services@lists.ufl.edu –Subnet managers: net-managers@lists.ufl.edu –Domain name service –Dialup, VPN, Wireless, UF Web Cache

22 Connections - Dialup GatorLink/NERDC dialup 56.6Kbps v.90 GatorLink/NERDC dialup 56.6Kbps v.90 GatorLink: username/i GatorLink: username/i OS Configurations: UF Software CD OS Configurations: UF Software CD GatorLink: help.gatorlink.ufl.edu GatorLink: help.gatorlink.ufl.eduhelp.gatorlink.ufl.edu NERDC: NERDC Dialup 101 (DOCWEB) NERDC: NERDC Dialup 101 (DOCWEB) Help: UF Computing Help Desk Help: UF Computing Help Desk Systems: Network Services Systems: Network Services

23 Connections - Dialup Phone Number 955-0056 1-800 Number 1-800-217-4096 10 cents/minute charge NOT included in free GL dialup ISDN & MPPP Number ISDN & MPPP Number 334-0077 334-0077 Phone Properties *70, for call waiting 9, to reach outside line Primary DNS Primary DNS 128.227.128.24 128.227.128.24 Secondary DNS Secondary DNS 128.227.148.253 128.227.148.253

24 Connections – Walkup WIPA: Walkup Internet Port Authentication WIPA: Walkup Internet Port Authentication micro.circa.ufl.edu/walkup micro.circa.ufl.edu/walkup micro.circa.ufl.edu/walkup TCP/IP use DHCP (Software CD web) TCP/IP use DHCP (Software CD web) GatorLink at connect.circa.ufl.edu GatorLink at connect.circa.ufl.educonnect.circa.ufl.edu Charge back for laser and plotter print Charge back for laser and plotter print Help: UF Computing Help Desk Help: UF Computing Help Desk

25 Connections - Wireless Campus Wireless Campus Wireless net-services.ufl.edu/wireless net-services.ufl.edu/wireless net-services.ufl.edu/wireless Wireless adapter EEE 802.11b standard Wireless adapter EEE 802.11b standard GatorLink account using WIPA GatorLink account using WIPA Cisco Aironet 350 recommended Cisco Aironet 350 recommended Help: UF Computing Help Desk Help: UF Computing Help Desk Systems: Network Services Systems: Network Services

26 Connections: DHNet Division of Housing Network Division of Housing Network TCP/IP using DHCP TCP/IP using DHCP UF Software CD instructions UF Software CD instructions Configurations: UF Computing Help Desk Configurations: UF Computing Help Desk DHNet Help Desk: 392-2171 ext. 191 DHNet Help Desk: 392-2171 ext. 191

27 Connections - VPN Virtual Private Network Virtual Private Network net-services.ufl.edu/vpn net-services.ufl.edu/vpn net-services.ufl.edu/vpn Secure data transfer, UF IP number Secure data transfer, UF IP number Download OS client and certificate Download OS client and certificate Help: UF Computing Help Desk Help: UF Computing Help Desk Systems: Network Services Systems: Network Services

28 Connections – Library Proxy UF Library Proxy UF Library Proxy www.uflib.ufl.edu/ufproxy.html www.uflib.ufl.edu/ufproxy.html www.uflib.ufl.edu/ufproxy.html Connect to UF IP number proxy Connect to UF IP number proxy Browser-based proxy setting Browser-based proxy setting 14-digit library number and UF 14-digit library number and UF Configurations: UF Computing Help Desk Configurations: UF Computing Help Desk UF Library Systems: lib-webmaster@web.uflib.ufl.edu UF Library Systems: lib-webmaster@web.uflib.ufl.edu

29 Software – UF Software CD UF Software CDUF Software CD Dialup/DHNet/walkup configurations Dialup/DHNet/walkup configurations Web browsers Web browsers Email software Email software –Netscape, Outlook, Eudora, PC-Pine, Pegasus Telnet and FTP software Telnet and FTP software –SSH, Host Explorer, Tera Term, WS-FTP Utilities: Utilities: –McAfee, Stuffit/Expander, Acrobat reader Computer-based training – NETg Computer-based training – NETg

30 Software – Soda Shoppe www.software.ufl.edu www.software.ufl.edu www.software.ufl.edu Site-License agreements Site-License agreements –Adobe, SAS, SPSS, SigmaPlot, Maple, Matlab Software distribution Software distribution –GatorLink and/or campus IP required –Media loan/checkout, CD distribution

31 Software - Obtaining UF Purchasing UF Purchasing –purchasing.ufl.edu purchasing.ufl.edu Follet Tech Hub Follet Tech Hub –shop.efollett.com/htmlroot/storehome/univers ityofflorida779.html shop.efollett.com/htmlroot/storehome/univers ityofflorida779.htmlshop.efollett.com/htmlroot/storehome/univers ityofflorida779.html

32 Training – General www.it.ufl.edu/training/ www.it.ufl.edu/training/ www.it.ufl.edu/training/ Available to all and free! Available to all and free! –NETg : netg.ufl.edu netg.ufl.edu –Peer (like today!) –Human Resources: www.hr.ufl.edu/training/ www.hr.ufl.edu/training/

33 Training – General Center for Instructional Technology and Training (CITT) Center for Instructional Technology and Training (CITT) –Faculty, A&P – free –USPS – cost to your department –www.citt.ufl.edu/training/ www.citt.ufl.edu/training/ Health Science Center Health Science Center –HSC faculty, staff; others by availability –www.health.ufl.edu/itcenter/ www.health.ufl.edu/itcenter/ Leisure courses Leisure courses –Cost –training.circa.ufl.edu training.circa.ufl.edu

34 Training – Specific CIRCA Technical Assistants Program (TAP) CIRCA Technical Assistants Program (TAP) –Cost: Paid by department or individual –For IT support staff –training.circa.ufl.edu/TAP/ training.circa.ufl.edu/TAP/ Vendor Certifications Vendor Certifications –NETg Vendor classes Vendor classes

35 Training Computer Challenge! Computer Challenge! –it-train.ufl.edu it-train.ufl.edu Support/feedback Support/feedback –IT Training Committee: »it-train-l@lists.ufl.edu

36 Video Services Campus Video: video.ufl.edu Campus Video: video.ufl.eduvideo.ufl.edu –Videoconferencing –Campus Cable TV –Satellite downlinks –Streaming video –rs.circa.ufl.edu rs.circa.ufl.edu Classroom support: Classroom support: –www.oir.ufl.edu/classrooms www.oir.ufl.edu/classrooms

37 ADSM Backup Service adsm.nerdc.ufl.edu adsm.nerdc.ufl.edu adsm.nerdc.ufl.edu Backup, restore, archive network data Backup, restore, archive network data Download client Download client Nominal cost Nominal cost Support: NERDC Open Systems open-systems-l@lists.ufl.edu Support: NERDC Open Systems open-systems-l@lists.ufl.edu open-systems-l@lists.ufl.edu

38 Web Page Development GatorLink GatorLink –plaza.ufl.edu plaza.ufl.edu –Client/server only –help.gatorlink.ufl.edu help.gatorlink.ufl.edu NERSP NERSP –DOCWEB: Putting Your World Wide Web Pages on NERDC Grove Grove –grove.ufl.edu/personal.html grove.ufl.edu/personal.html

39 Standards and Policies AUP: www.cio.ufl.edu/aupolicy.htm AUP: www.cio.ufl.edu/aupolicy.htmwww.cio.ufl.edu/aupolicy.htm Security: www.it.ufl.edu/policies/security Security: www.it.ufl.edu/policies/securitywww.it.ufl.edu/policies/security Web: www.webadmin.ufl.edu Web: www.webadmin.ufl.eduwww.webadmin.ufl.edu GatorLink: www.gatorlink.ufl.edu/policy.html GatorLink: www.gatorlink.ufl.edu/policy.htmlwww.gatorlink.ufl.edu/policy.html Copyright: pirate.ifas.ufl.edu Copyright: pirate.ifas.ufl.edupirate.ifas.ufl.edu UF’s General Council 392-1358 UF’s General Council 392-1358 –To resolve legal issues –For information requests from outside entities

40 UF Directory/Phonebook phonebook.ufl.edu phonebook.ufl.edu phonebook.ufl.edu Changing information Changing information –Home – Personnel Department –Work – Department Phonebook Coordinator –Email – Gatorlink web page or Phonebook Coordinator Phonebook Coordinator’s Role Phonebook Coordinator’s Role UF Directory Project UF Directory Project –www.it.ufl.edu/projects/directory/ www.it.ufl.edu/projects/directory/

41 Administrative Applications Administrative Application Menu Administrative Application Menu –www.soars.ufl.edu www.soars.ufl.edu –Information Systems Flair/SAMAS Flair/SAMAS –uf-flair-help-l@lists.ufl.edu Registrar Registrar –www.isis.ufl.edu www.isis.ufl.edu –Student Records/ISIS, Grade-A-Gator –392-1374 x7286 Security access based on job requirements Security access based on job requirements

42 Course Development CITT Services – www.citt.ufl.edu CITT Services – www.citt.ufl.eduwww.citt.ufl.edu –Instructional Design –Graphics, Photography, Video Editing –Web Course Tools: webct.ufl.edu webct.ufl.edu BlackBoard at Health Center BlackBoard at Health Center IFAS Communication Services IFAS Communication Services

43 Instructional Support Multimedia Classroom Support Multimedia Classroom Support –www.oir.ufl.edu/classrooms www.oir.ufl.edu/classrooms CIRCA Lab Classrooms CIRCA Lab Classrooms –labs.circa.ufl.edu labs.circa.ufl.edu CITT Classroom (for faculty) CITT Classroom (for faculty) –www.citt.ufl.edu www.citt.ufl.edu Teaching Center Laptop Collaborative Space Teaching Center Laptop Collaborative Space –www.teachingcenter.ufl.edu www.teachingcenter.ufl.edu

44 Teaching Resources www.oir.ufl.edu www.oir.ufl.edu www.oir.ufl.edu AT Teaching Center – TV Tutoring AT Teaching Center – TV Tutoring AT Media Library AT Media Library AT Testing and Evaluation AT Testing and Evaluation UF Faculty Laptop Program (CITT) UF Faculty Laptop Program (CITT) University Center for Excellence in Teaching – www.ucet.ufl.edu University Center for Excellence in Teaching – www.ucet.ufl.eduwww.ucet.ufl.edu

45 Research Research and Graduate Programs Research and Graduate Programs UF Library: www.uflib.ufl.edu UF Library: www.uflib.ufl.eduwww.uflib.ufl.edu –WebLuis –Lexis/Nexis –Library Databases Multi-Media Database Project Multi-Media Database Project –digitalworlds.ufl.edu/ufpgl/2/index.html digitalworlds.ufl.edu/ufpgl/2/index.html Research Computing Initiative (RCI) Research Computing Initiative (RCI)

46 Computing Resources Office of Information Technology: www.it.ufl.edu Office of Information Technology: www.it.ufl.eduwww.it.ufl.edu University Computing Support Organizations University Computing Support Organizations UF Computing Help Desk: helpdesk.circa.ufl.edu UF Computing Help Desk: helpdesk.circa.ufl.eduhelpdesk.circa.ufl.edu College and Department Support College and Department Support –Network (LAN) Manager –Workstation Support –Unit IT Security Manager –GatorLink Customer Service Representative –NERDC Account Administrator –Department Phonebook Coordinator –Local Consultants

47 Questions ?

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