1. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch. 14: Location and Layout 14 - 1

2. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Choosing a Location The right region of the country The right state in the region The right city in the state The right site in the city 14 - 2 Ch. 14: Location and Layout

3. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Choosing the Region: Sources of Information Census data ► http://www.census.gov/ http://www.census.gov/ ► http://factfinder2.census.gov http://factfinder2.census.gov ZoomProspector ► www.zoomprospector.com www.zoomprospector.com Zipskinny ► www.zipskinny.com www Small Business Development Center ► http://www.sba.gov/content/small-business- development-centers-sbdcs 14 - 3 Ch. 14: Location and Layout

4. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Choosing the Region: Sources of Information Demographics USA Lifestyle Market Analyst Survey of Buying Power Editor and Publisher Market Guide The American Marketplace: Demographics and Spending Patterns 14 - 4 Ch. 14: Location and Layout

5. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Choosing the Region: Sources of Information Commercial Atlas and Marketing Guide Site Selection Euromonitor International ► www.euromonitor.com www.euromonitor OECD ► www.oecd.org Geographic Information Systems (GIS) ► U.S. Census Department’s TIGER 14 - 5 Ch. 14: Location and Layout (continued)

6. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Geographic Information Systems (GIS) Computerized programs combining map- drawing with database management capability. Search through virtually any database and then plot the results on a map. Visual display reveals otherwise hidden trends. 14 - 6 Ch. 14: Location and Layout

7. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Choosing the State Proximity to markets Proximity to needed raw materials Wage rates Labor supply needs Business climate Tax rates Internet access Total operating costs 14 - 7 Ch. 14: Location and Layout

8. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall State Evaluation Matrix State Weighted Score (Weight x Score ) Location CriterionWeight Score (Low = 1, High = 5)State 1State 2State 3 Quality of labor force Wage rates Union activity Property/building costs Utility costs Transportation costs Tax burden Educational/training assistance Start-up incentives Raw material availability Quality of life Other: Other Total Score Ch. 14: Location and Layout 14 - 8

9. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Most and Least Friendly Small-Business States Ch. 14: Location and Layout 14 - 9

10. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Choosing the City Population trends Competition Clustering Compatibility with community Local laws and regulations 14 - 10 Ch. 14: Location and Layout

11. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Choosing the City Appropriate infrastructure Cost of utilities and public services Incentives Quality of life 14 - 11 Ch. 14: Location and Layout (continued)

12. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Location Criteria for Retail and Service Trade area size – the region from which a business can expect to draw customers Retail compatibility Degree of competition Index of retail saturation (IRS) 14 - 12 Ch. 14: Location and Layout

13. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Index of Retail Saturation C x RE RF Where: C = Number of customers in the trading area RE = Retail expenditures equals the average expenditure per person for the product in the trading area RF = Retail facilities = the total square feet of selling space allocated to the product in the trading area 14 - 13 Ch. 14: Location and Layout IRS =

14. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Location Criteria for Retail and Service Trade area size – the region from which a business can expect to draw customers. Retail compatibility. Degree of competition. Index of retail saturation (IRS). Reilly’s law of retail gravitation. 14 - 14 Ch. 14: Location and Layout (continued)

15. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Reilly’s Law of Retail Gravitation Where: BP= Distance in miles from location A to the break point d = Distance in miles between locations A and B P a = Population surrounding location A P b = Population surrounding location B Ch. 14: Location and Layout 14 - 15

16. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Location Criteria for Retail and Service Transportation network Physical and psychological barriers Customer traffic Adequate parking Reputation Visibility 14 - 16 Ch. 14: Location and Layout (continued)

17. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Retail & Service Location Options Central Business Districts (CBDs) Neighborhood locations Shopping centers and malls 14 - 17 Ch. 14: Location and Layout

18. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Shopping Centers and Malls Neighborhood shopping centers ► 3 to 12 Stores; anchor is supermarket or drugstore; serves up to 40,000 people. Community shopping centers ► 12 to 50 stores; anchor is department or variety store; serves 40,000 to 150,000 people. Power centers ► Combine drawing power of a mall with convenience of neighborhood shopping center; anchor stores typically occupy 80% of space. 14 - 18 Ch. 14: Location and Layout

19. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Shopping Centers and Malls Theme or festival centers ► Employ a unifying theme, often involving entertainment, to attract tourists. Outlet centers ► Feature manufacturers’ and retailers’ outlet stores selling name-brand goods at discount prices; usually follows “open air” design. Lifestyle centers ► Located near affluent residential neighborhoods; designed to look more like a central business district than a shopping center or mall. 14 - 19 Ch. 14: Location and Layout (continued)

20. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Shopping Centers and Malls Regional shopping malls ► 50 to 100 stores; anchor is one or more major department stores; draws customers from a large trading area, often 5 to 15 miles or more. Super-regional shopping malls ► Similar to a regional mall but bigger; trading area is 25 miles or more in all directions. ► Examples Mall of America (Bloomington, MN), the largest mall in the U.S. West Edmonton Mall (West Edmonton, Canada), the largest mall in North America. 14 - 20 Ch. 14: Location and Layout

21. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Shopping Mall Patterns 14 - 21 Ch. 14: Location and Layout

22. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Retail and Service Location Options Near competitors Inside large retail store Nontraditional locations Home-based businesses On the road 14 - 22 Ch. 14: Location and Layout (continued )

23. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Location Decisions for Manufacturers Foreign trade zones 14 - 23 Ch. 14: Location and Layout

24. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall How a Foreign Trade Zone Works 14 - 24 Ch. 14: Location and Layout

25. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Manufacturing Locations 14 - 25 Ch. 14: Location and Layout Foreign trade zones Business incubators

26. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Business Incubators Organizations that combine low-cost, flexible rental space with a multitude of support services for their small business residents. More than 1,200 in operation across the U.S. They work! ► Companies that “graduate” from incubators have a success rate of 87%. ► 84% of graduates stay in the local community, creating local job opportunities. 14 - 26 Ch. 14: Location and Layout

27. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Layout The logical arrangement of the physical facilities of a business that contributes to efficient operations, increased productivity, and higher sales. Study: Employees believe that the quality and quantity of their work would increase by an average of 25% with better workplace design. 14 - 27 Ch. 14: Location and Layout

28. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Layout: External Factors The size must be adequate to accommodate business needs. The appearance must create the proper image or “personality” for the business in the customer’s eyes. The entrance must invite customers to come in. 14 - 28 Ch. 14: Location and Layout

29. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Layout: External Factors Tips for window displays that sell: ► Keep displays simple. ► Keep displays clean and current. ► Change displays frequently. ► Get expert help if necessary. 14 - 29 Ch. 14: Location and Layout

30. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Must comply with Americans with Disabilities Act (ADA). Pay attention to the business sign, the most direct method of reaching potential customers. 14 - 30 Ch. 14: Location and Layout (continued) Layout: External Factors

31. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall A Business Sign Tells potential customers who you are and what you’re selling. Contrasting colors and simple typeface. Should be visible, simple, and clear. Should be legible both day and night. Must be maintained properly. Must comply with local sign ordinances. 14 - 31 Ch. 14: Location and Layout

32. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Building Interiors Ergonomics is an integral part of any design. Proper layout and design pays off in higher productivity, efficiency, or sales. Proper lighting is measured by what is ideal for the job being done – the u se of natural light can increase retail sales. Sound and scent should appeal to all customers and can boost sales. Environmentally-friendly design for efficiency and appeal. 14 - 32 Ch. 14: Location and Layout

33. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Layout Guidelines Know your customers’ buying habits and plan your layout accordingly. Display merchandise as attractively as your budget will allow. Display complementary items together. Recognize the value of floor space; never waste valuable selling space with non- selling functions. 14 - 33 Ch. 14: Location and Layout

34. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Space Values for a Small Store 14 - 34 Ch. 14: Location and Layout

35. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Three Retail Layout Patterns Grid ► Rectangular with parallel aisles; formal; controls traffic flow; uses selling space efficiently. ► Supermarkets and self-service discount stores. 14 - 35 Ch. 14: Location and Layout In addition to the text

36. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Three Retail Layout Patterns Free-Form ► Free-flowing; informal; creates “friendly” environment; flexible. ► Small specialty shops. 14 - 36 Ch. 14: Location and Layout In addition to the text

37. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Three Retail Layout Patterns Boutique ► Divides store into a series of individual shopping areas, each with its own theme; unique shopping environment. ► Small department stores. 14 - 37 Ch. 14: Location and Layout In addition to the text

38. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Layout for Manufacturers Type of product Type of production process Ergonomic considerations Economic considerations Space availability within the facility 14 - 38 Ch. 14: Location and Layout

39. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Manufacturing Layouts Analyzing production layouts: Avoid the 7 forms of waste ► Transportation ► Inventory ► Motion ► Waiting ► Overproduction ► Processing ► Defects 14 - 39 Ch. 14: Location and Layout

40. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall 1 - 4014 - 40 Ch. 14: Location and Layout Conclusion Location is an important decision for businesses in the areas of: ► Retail ► Service ► Manufacturing The criteria for site selection, layout, design, and ADA considerations present challenges and opportunities for entrepreneurs.

41. Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall 14 - 41 Ch. 14: Location and Layout