1. Clinical Decision Support A Population Health Approach Farzad Mostashari, MD, MSc NYC DOHMH fmostash@health.nyc.gov

4. Quality of Care With and Without EHR Use Tobacco cessation Statin Use No Benzo in Depression

5. Government Role? Will HIT address priority public health issues? Will HIT adoption reach disadvantaged populations?

6. Primary Care Information Project Mission –Improve population health in medically underserved areas through health information technology (HIT) Resources –NYS- $250 Million over 5 years for HIE –NYC- $27 million Community EHR Project –CDC- Center of Excellence PH Informatics

7. PCIP Roadmap 1.Citywide EHR Network Procure “best of breed” Electronic Health Record Add Public Health/Quality Improvement functionality Prepare Network and Hardware Infrastructure Extend to Correctional Health and community providers 2.Citywide Quality Improvement Network Citywide automated quality measurement and reporting Decision supports and other quality improvement Extend to other ambulatory EHRs 3.Citywide Health Information Exchange Network Interfaces to other systems (e.g., HHC) Syndromic and Notifiable Disease Reporting Citywide Immunization, Lead Registries, and School Health Linkages to RHIOs Medicaid medication history

8. HEAL-NY 1 Impact –All NYC Community Health Centers will have EHRs by 2009 648 providers 500,000 patients 50% Medicaid, 20% uninsured –Safety net providers “RHIO”

9. Other Providers Small doctors offices –Deliver 85% of primary care –Lowest EHR adoption rates –Greatest challenges in quality and financing Convening and support –Medical Societies –QIO (IPRO) –Hospitals –Health Plans?

10. Eligibility and Public Purpose Care for underserved / vulnerable populations –Medicaid and uninsured –S Bronx, Harlem, Central Brooklyn Participate in public health goals –Mandatory indicator reporting (automated, confidential) –Quality improvement (inc. decision support tools) –Public health interfaces (school health, CIR) Financial Commitment –$4k per provider contribution to QI fund –Assume all ongoing costs after 2 yr testing phase

11. What do they get? Licenses to “NYC Build” eClinicalWorks Common interfaces included On-site training Quality improvement technical assistance Predictable, low ongoing (M&S) costs –Less than $1,500 per FTE provider/ yr

13. 10 Take New York Indicators 1.Have a Regular Doctor or Other Health Care Provider 2.Be Tobacco-Free 3.Keep Your Heart Healthy 4.Know Your HIV Status 5.Get Help for Depression 6.Live Free of Dependence on Alcohol and Drugs 7.Get Checked for Cancer 8.Get the Immunizations You Need 9.Make Your Home Safe and Healthy 10.Have a Healthy Baby

14. Smart Web Form Facilitates n-level structured data collection Built-in intelligence to make calculations based on data entered –Initial Visit form –Tobacco Quit Readiness Assessment form –Fax-to-Quit form –Asthma Severity Assessment form –PHQ2 and PHQ9 for Depression Screening –AUDIT-C for Alcohol Misuse Screening –School Health New Admission Examination form –Sexual History form

20. Registry

23. Measure Reporting User Interface to run measure report Can view with/ without exclusions Cross tab: facility, provider, insurance & race Drill-down capability

25. Decision Support Tools Based on TCNY measures Passive alerts and reminders –Wary of “alert fatigue” –Minimal set –Actionable (Order, Historical Order or Suppress) –Consonant with workflows, not disruptive Not just alerts –Order sets, templates, clinical knowledge, data presentation, process reengineering

26. Desired Attributes Acceptable to small independent providers Priority health issues (premature deaths) comprehensively addressed Could be implemented in multiple EHR systems Mechanism for updating as evidence base changes

27. Clinical Decision Support – Tobacco Best Practice Alert

31. Actionable, non- intrusive alert will show on the right-pane.

32. Measure Defn as CDSS Logic? Potential solution to portability of CDSS Consistent message of “what’s good care” Providers “clean” measures as they go But can’t afford lots of “false positives” –Need CDSS Numerator inclusions “snooze” on order Incorporates epidemiologic info (never smoker > 26 yo) –Denominator exclusions Patient refusal, medical contraindication, system reasons

33. Order Set Triggered by TCNY quality indicator Full order set vs. Quick order –Quick - lab A1C testing in patients with diabetes (6 months) LDL testing in high risk patients (IVD, DM) –Full - medication, referral, education (provider/patient) A1C control in patients with diabetes (good control) BP control in high risk (130/80) patients (IVD, DM) LDL control in high risk patients (IVD, DM)

36. Other Decision Supports Order Sets Templates Adverse drug event alerts Data display and visualization Pricing and formulary information

37. eMedNY  Allows treating physicians to access to their respective Medicaid patients’ Medication history at the point of care, at the time of treatment  Eliminates steps from the practice workflow by linking Medicaid Eligibility checking directly into eClinicalWorks’ practice management

41. “Not Just Alerts” Practice workflow reorganization –Structured data collection –Registries and panel management –Alternative visit types –Team-based care –Case management –Patient education and self-management

42. Key Features Framework for comprehensive, but limited, set of evidence-based interventions Measure definition= CDSS trigger logic Incorporation of epidemiologic information Underpins a distributed query architecture

43. Future Directions Human-Computer interface optimization Extension of concepts to other EHRs Establish architecture for distributing new measures and order sets Extension to Public Health alerts and reporting Evaluation –AHRQ, NORC

44. Practice Alert in EHR for age 18-45, relevant Sx/Dx, requests provider to do nasopharyngeal wash and call DOH for immediate pick-up and viral ID by DOH lab DOH receives signal of outbreak of respiratory illness in young adults Cough