1. Relationships in teams
Teams, Relationship Rooms and Basic Love

2. The most important question in team relationships
How much room do I have in my heart for team members?
The sklerokardia problem
Five most important rooms:
Directness
Continuity
Multiplexity
Parity
Commonality
Small hard heart 2 1 4 3 5

3. Five important relationship rooms
Directness: Direct face to face communication
Continuity: Frequency, regularity and duration
Multiplexity: Contact in ≥ 1 context / role
Parity: good balance of power / influence
Commonality: Sharing common purpose / values

4. What do we often find in these rooms?
Directness: gossip; indirect communication; feeling of distance or alienation
Continuity: high staff turnover; irregular contact; who is that?
Multiplexity: only one context  one-sided knowledge of one another
Parity: misuse of power; disrespect
Commonality: no shared values; conflicting purposes

5. What should we find in the five Relationship Rooms?
BASIC LOVE: Choosing and acting for the highest good for all parties involved even if it means making sacrifices
It is a choice
It leads to ethical behaviour
It considers the interests of relevant parties
It places a million euros in the relationship bank right at the beginning even before the other party has lifted a finger or given a friendly smile

6. Relationship Radar Diagram 4 3 2 1 Directness Continuity Parity
Multiplexity
Relationship
Radar Diagram
Commonality

7. Relationship Radar Diagram
Go through the four questions about each room
Count how many times you say YES for each room
Enter your score on the Radar Diagram X X X X X

8. Test: Directness
Do your co-workers think you spend enough face-to-face time with them in the workplace?
Do your co-workers think you are accessible enough?
Do your co-workers think you respond well when they try to contact you?
Do your co-workers think you are a good listener?

9. Test: Continuity
Do your co-workers think you make enough effort to understand their point of view?
Do your co-workers think that you have enough contact with them? (frequency / duration)
Do your co-workers think that there is a growth of trust and understanding in the team?
Does your contribution to the team inspire others to remain on the team?

10. Test: Multiplexity
Do your co-workers think you know enough about their total life situation?
Do your co-workers think you know enough about their talents, gifts, skills and performance in different situations?
Do you have both formal and non-formal contact with your colleagues?
Do your colleagues think that you take enough initiative to build good relationships?

11. Test: Parity
Do your colleagues think you seek their participation in decisions that affect them?
Do your colleagues think you give credit to people for the work they do?
Do your colleagues think you share risks and rewards fairly with them?
Do your colleagues think you address the right topics in the right settings?

12. Test: Commonality
Do your colleagues think you share the same values and goals about the work?
Do your colleagues think you understand the organizational culture of your company?
Do your colleagues think you are honest about your ability to make mistakes and that you handle conflicts well?
Do your colleagues think you use the diversity of the team to promote creativity and collaboration?

13. How do you fill the five rooms with basic love?
By building heart to heart bridges
How do you do that?

14. Building the Relationship Bridge
Directness
Continuity
Multiplexity
Parity
Commonality
Knowing
Trusting
Serving

15. What are you going to do to:
Build Basic Love bridges?
Make larger the five relationship rooms in the workplace?
Directness
Continuity
Multiplexity
Parity
Commonality

16. Sources
Schluter, M & Lee, DJ; The R Option; Relationships Foundation: Cambridge; ISBN
Schluter, M & Lee, DJ; The R Factor; Relationships Foundation: Cambridge; ISBN