1. Chapter 2 Personal Traits of the Health Care Professional

2. CHAPTER TWO Personal Traits of the Health Care Professional
"The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy."
Martin Luther King, Jr., Civil Rights Leader,

3. Chapter Objectives
Define character and personal values and explain how these affect your reputation as a professional.
List four examples of lack of character in the workplace.
List four examples of positive values in the workplace.

4. Chapter Objectives
Explain how character, personal values, and priorities define who you are as a person and how you conduct your life.
List three important questions to ask yourself when making difficult ethical decisions.
Discuss the importance of your word being as “good as gold.”

5. Chapter Objectives
Give three examples of dishonest behaviors and describe the impact of dishonesty in the workplace.
Define ethics and morals and discuss how they impact decision making and behavior.
Define fraud and give three examples.
Define reputation and list three factors that influence a person's reputation.

6. Character and Who You Are as a Person
To achieve success “doing” something, you have to “be” something
Importance of your core character and personal values
Character
A person’s moral behavior and qualities
Personal values
Things of great worth and importance

7. Character and Who You Are as a Person
Impact of morals, integrity, and trustworthiness on your reputation
Reputation
A person’s character, values, and behavior as viewed by others
Morals
Capability of differentiating between right and wrong

8. Character and Who You Are as a Person
Integrity
Of sound moral principle
Trustworthiness
Ability to have confidence in the honesty, integrity, and reliability of another person
What might happen when workers lack character and positive values?
How does your character impact your reputation?

9. Reputation Your reputation defines your recognition as a professional
Standards for acceptable behavior start in childhood
Character, values, and priorities define how we conduct our lives
Priorities
Having precedence in time, order, and importance

10. Reputation Judgment Ethics
Comparison of options to decide which is best
Ethics
Standards of conduct and moral judgment
How do judgment and priorities impact your behavior?
Why does it take a long time to establish a professional reputation but only a short time to lose it?

11. Judgment and Decision Making
Daily challenges of making multiple decisions
Questions to consider when making judgments and decisions
Conscience
Moral judgment that prohibits or opposes the violation of a previously recognized ethical principle

12. Judgment and Decision Making
What role does your conscience play in judgment and decision making?
"The person that loses their conscience has nothing left worth keeping."
Izaak Walton, Writer,

13. Respect and Trust Earning respect requires that people trust you
Feeling or showing honor or esteem
Earning the respect and trust of other people takes a long time
Respect and trust can be lost by making one bad decision
What does it mean when your word is as “good as gold”?

14. Honesty Respect requires honesty
It's difficult to separate lying, cheating, fraud, and other dishonest acts
Fraud
Intentional deceit through false information or misrepresentation
What impact might dishonesty have in the workplace?

15. Ethics and Morals
Ethics and morals affect decision making and behavior
Connections between ethics, morals, and honesty
What might happen if workers lack ethics and morals?

16. CHAPTER REVIEW
Define character and personal values and explain how these affect your reputation as a professional.
List four examples of lack of character in the workplace.
List four examples of positive values in the workplace.

17. CHAPTER REVIEW
Explain how character, personal values, and priorities define who you are as a person and how you conduct your life.
List three important questions to ask yourself when making difficult ethical decisions.
Discuss the importance of your word being as “good as gold.”

18. CHAPTER REVIEW
Give three examples of dishonest behaviors and describe the impact of dishonesty in the workplace.
Define ethics and morals and discuss how they impact decision making and behavior.
Define fraud and give three examples.
Define reputation and list three factors that influence a person's reputation.