0. FLAG Telecom Reliance Communications
After intro AV

1. Agenda FLAG Telecom Overview FLAG’s Global Network
Horizontal Expansion
Reliance Communications
After Technical AV (undersea cable video)

2. About FLAG
We are a leading provider of international network transport, connectivity and data services to the world’s telecoms & Internet communities
Our services provide the foundations underpinning the networks of many of the world’s largest and best known telecom operators, ISPs and content providers
These services are delivered over a high performance, global fibre-optic network that we operate
Our key strength is our ability to bridge the diversity that exists between distant telecommunications markets, making it easier for our customers to do business internationally
We offer connectivity and facilitate communications between the world’s major business markets and other high-growth economies throughout Asia, Europe, the Middle East and the USA
We aim to set the standard for excellence in providing a range of services that demonstrate superior quality, value and flexibility
We are an agile, multi-cultural and regionally-focused organisation with a healthy financial position and forward-looking strategy
Additional points;
FLAG is a truly global business with a strong local presence in each region in which we operate.
We have service operator licenses in deregulated locations
We maintain excellent relationships with incumbent carriers in each location in which we operate
We are a streamlined organisation with less than 300 employees, spread across 17 international locations. Our structure and size make us one of the most agile companies in the sector. This translates directly into rapid provisioning times & quick pricing for customers, plus an ability to create bespoke solutions for every customer.

3. Reliance Anil Dhirubhai Ambani Group
Our corporate status
FLAG Telecom is a wholly owned subsidiary of Reliance Communications Ltd (RCL), a member of the Reliance Anil Dhirubhai Ambani Group of companies
RCL listed March on Bombay Stock Exchange and National Stock Exchange in India
Reliance ADA Group is one of the three largest business houses in India
Net worth of ~US$ 6 billion, net assets of ~US$ 7 billion and a market capitalisation of ~US$ 26 billion
FLAG Telecom is the international telecoms arm of Reliance ADA Group.
The significant resources of our wider company, Reliance ADA Group, provide a source of stability and a solid platform from which to pursue our business objectives.
We leverage our combined skills and resources as a single, unified team to differentiate the services we provide to you
Power
Natural
Resources
Communications
(RCL)
Media &
Entertainment
Financial
Services
Infrastructure
Reliance Anil Dhirubhai Ambani Group
(Reliance ADA Group)

4. Agenda FLAG Telecom Overview FLAG’s Global Network
Horizontal Expansion
Reliance Communications
After Technical AV (undersea cable video)

5. Our existing global fibre-optic, SDH network
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6. Global MPLS/ IP network & peering
We own high-speed, low packet-loss global MPLS/IP network comprising 187 nodes.
Core IP backbone is complemented by peering with major content providers & ISPs (560+) at the world’s principal international IXEs.

7. New Builds – FLAG NGN
Announced 28th December $1.5Bn cable build programme
Four new cable systems
South East Asia – India, Malaysia, Singapore, Indonesia, Vietnam, Philippines, Brunei, Hong Kong
East Africa – Kenya, Mozambique, Republic of South Africa, Tanzania, Madagascar, Mauritius
Mediterranean – Greece, Cyprus, Turkey, Malta, Libya, Lebanon
Trans-Pacific – US West Coast, Japan, China and Hong Kong
Simultaneously rolled out over the next 36 months
Integrated with rest of FLAG systems to create a FLAG NGN Global Network
An all IP network with an evolution path for creation of a host of new services
Why should you chose to go with FLAG Telecom?
Our unique global network supplies connectivity into and between the key International business locations, and we have a unique delivery capability in the Middle East and Asia. Our network can already connect you to the majority of the world’s population, and we will continue to help you to enhance your capability by providing cost-effective connectivity to an expanding range of destinations

8. Agenda FLAG Telecom Overview FLAG’s Global Network
Horizontal Expansion
Reliance Communications
After Technical AV (undersea cable video)

9. Geographical Expansion - Need
System 4
FA-1
System 4
FEA
System 3
FNAL
System 2
System 1
Underserved
Regions
Provide truly seamless high capacity global connectivity.
Extend reach and augment capacity to underserved regions
PriMetrica, Inc. 2006

10. System 1 – South East Asia Cable Route

11. System 2 – East Africa Cable Route

12. System 3 – Mediterranean Cable Route

13. System 4 – Trans-Pacific Cable Route

14. Agenda FLAG Telecom Overview FLAG’s Global Network
Horizontal Expansion
Reliance Communications
After Technical AV (undersea cable video)

15. Only Indian Telco with Value Proposition over Entire Telecom Value Chain

16. Who do Reliance serve? Over 34 million consumers in India
Over 1 Million individual global consumers
Over 200 major global carriers
Over 250 MNCs
Over 600 Indian large enterprises
Over 10,000 Indian SMEs

17. Portfolio delivered through global network
National
67,000+ RKms intercity backbone
Ring & Mesh architecture
Largest MPLS enabled core network
International
FLAG 65,500 RKms undersea OFC network
PoPs in 40 countries across 4 continents
Leadership in MEA and Asia
Domestic network - 65,000 route kms optic fiber terabit backbone with a resilient network architecture connecting 1,100 markets.
Globally, through FLAG - own a global network of 55,000 route kms of undersea cable across four continents with PoPs in 21 countries and access to 55 countries.
The combination of a fully integrated network and services layer within India and globally gives Reliance a unique long term competitive advantage.

18. Only Operator to Dimension Network Ahead of Exponential Growth
Coverage at a Glance
% of Urban Population Covered
98.25%
% of Rural Population Covered
67.00%
% of National Highway Covered
94.31%
% of Railway Covered
93.19%
% of Total Population Covered
54.66%
Number of Towns Covered
6,000
Number of Villages Covered
350,587
Customer Capacity
37 million
Highest Coverage of any Private Operator

19. Typical Intercity Network Architecture
Delhi
Jaipur
A’bad
Mumbai
Hyderabad
Bangalore
Chennai
Vijaywada
Bhopal
Nagpur
40 X 10 Gbps
DWDM Ring
40 X 10 Gbps Backbone
Collector Network
DWDM terminal
ADM
High Redundancy
Ring & Mesh architecture; 137 rings across India
Cities connected on rings
Metros have >3 alternative paths

20. Data Centre and IT Infrastructure Services
DEDICATED HOSTING INFRASTRUCTURE
COLOCATION & DATA CENTRE BUILD
Facility infrastructure on a Shared basis
Hosting Space, Power, Data Cabling,Sitting space, Accessories, Vsat space
IT infrastructure on a Dedicated basis
Equipment on Lease – servers, switches, firewalls, routers, storage boxes etc. etc.
VIRTUAL DEDICATED INFRASTRUCTURE
IT infrastructure on a shared basis
Processors, Storage, Backup, Security, Local Network
PROFESSIONAL SUPPORT SERVICES
IT Skill sets on a shared basis
Application, DB, OS, Network , Security, Storage, Monitoring, Reporting
SOFTWARE AS A SERVICE (SaaS)
Application infrastructure on a shared basis
Mailing, Mail Protect, Web space, FTP space, DB space,
Web Collaboration, ERP, HR, Payroll, Sales, CRM
PLAN  DESIGN  IMPLEMENT  OPERATE
ERP
Intranet
Core banking
ATM switches
SCM
CRM
Transaction Websites
NAPs
Sales Automation
E-trading
E-education
R&D
Disaster Recovery
500+ Enterprise customers
50+ MNC’s
25+ large domestic and International banks
5 Large Telcos
100+ Manufacturing / Pharma & FMCG companies

21. Call Centre
Launched services in 2002 as a BPO player with a Fortune 100 bank as our first international customer
4,000 seats capacity with an expansion plan to upgrade to 10,000 seats within 24 to 36 months
Providing customer services in 10 languages
Currently employs over 8,000 customer service representatives and plan to increase the number to 20,000
Provide both Voice & Transaction processing services catering to the needs of Telecom, BFSI and Energy verticals
Serve more than 35 mn. customers spread over India, USA, Canada, UK, Australia and New Zealand. Support more than 200 processes and process over 180 mn. calls per annum

22. National Network Operations Centre
Operates and manages 250 MCNs, 200 unmanned repeater stations, 9,500 BTSs and 5 international Gateways, in addition to surveillance of 87,000 Rkms of OFC
Monitors the pan-India network on 24x7x365 basis on two large video walls each with 80 screens spanning a length of 100 feet
110,000 square feet with a seating capacity of 200

23. Thank You www.flagtelecom.com
Individuals and cultures from around the world have, for millennia, expressed and communicated their identities, values and ideas as symbols and diagrams, often within a circular format. By such means, simple but effective communications have been enabled between people.
Similarly, FLAG Telecom is an enabler for international communications, helping people and companies throughout the world to connect, to exchange information, and ultimately to do business with one another. Simply and clearly.
After Technical AV (undersea cable video) 1 2 3 4
A Japanese family crest, defining heritage (Asia)
An ancient celtic symbol (Europe)
Kufic calligraphy (Middle East)
A Texan cattle brand, defining an area of coverage (USA)
The information in this presentation is provided for information purposes only. All reasonable efforts are used to ensure and maintain accuracy at the time of publishing. Future events may change its accuracy. No representation or warranty is given by any person as to its accuracy or completeness and it should not be relied upon.