1. Communicating Information Between Those Who Need it and Those Who Have It Talking Freight Seminar Series Freight Safety Issues August 18, 2004

2. Who I am Randy Speight Managing Director CHEMTREC ® American Chemistry Council What This Presentation Will Cover  CHEMTREC ® background  CHEMTREC ® ’s public service role  CHEMTREC ® ’s security role  For-fee services available through CHEMTREC ® What we do, and Randy Speight Managing Director CHEMTREC ® American Chemistry Council What This Presentation Will Cover  CHEMTREC ® background  CHEMTREC ® ’s public service role  CHEMTREC ® ’s security role  For-fee services available through CHEMTREC ® What we do, and

3. To be the most effective emergency communication service in the world. CHEMTREC ® Mission CHEMTREC ® A service of the American Chemistry Council since 1971

4. Public Service  Founded in 1971  Will assist anyone at anytime who needs help in a chemical related emergency  Memorandum of Understanding with U.S. Department of Transportation U.S. Army Chemical and Biological Defense Command U.S. Department of Defense Federal Bureau of Investigation  Funds and Operates the Chemical Sector Information Sharing and Analysis Center  Founded in 1971  Will assist anyone at anytime who needs help in a chemical related emergency  Memorandum of Understanding with U.S. Department of Transportation U.S. Army Chemical and Biological Defense Command U.S. Department of Defense Federal Bureau of Investigation  Funds and Operates the Chemical Sector Information Sharing and Analysis Center

5. FOR HAZARDOUS MATERIALS EMERGENCY Spill, Leak, Fire, Exposure or Accident CALL CHEMTREC ® - Day or Night 800-424-9300 Outside the United States Call Collect 703-527-3887 FOR HAZARDOUS MATERIALS EMERGENCY Spill, Leak, Fire, Exposure or Accident CALL CHEMTREC ® - Day or Night 800-424-9300 Outside the United States Call Collect 703-527-3887 A 24 x 7 industry resource to coordinate:  Technical information and MSDS’  HAZMAT shippers and mfg product experts  Carrier contacts – rail, truck, maritime, air  Emergency Response Contractors  Government (federal and local)

6.  Highly trained/experienced emergency service specialists  Technical Data, including 5+ million MSDS  Extensive computer based and hardcopy reference library  Broad network of industry resources including international  Contacts for nearly 30,000 registered companies  24-hour contacts with specialists from shippers, producers and carriers  Expertise of chemical industry (ACC members) CHEMTREC ® Resources

7.  Emergency Medical Assistance  Language Translation  Telecom and Internet Access  High Availability and Off- Site Disaster Recovery  Calls Logged and Recorded

8. Mutual Aid Handling the Incident Obtain incident details including product and shipper information Provide Scene with Initial Information, Guidance and Instructions Provide Scene with Initial Information, Guidance and Instructions Provide current MSDS and additional technical information / assistance Coordinate shipper/manufacturer carrier and additional resources/notifications Follow up with scene and provide shipper written report 3 rd Party Agent Response Contractor INCIDENT SCENE OPTIONAL-Special Instructions Shipper / Carrier MedTREC

9. Mutual Aid Handling the Incident Obtain incident details including product and shipper information Provide Scene with Initial Information, Guidance and Instructions Provide Scene with Initial Information, Guidance and Instructions Provide current MSDS and additional technical information / assistance Coordinate shipper/manufacturer carrier and additional resources/notifications Follow up with scene and provide shipper written report 3 rd Party Agent Response Contractor INCIDENT SCENE Shipper / Carrier OPTIONAL-Special Instructions MedTREC

10. Mutual Aid Handling the Incident Obtain incident details including product and shipper information Provide Scene with Initial Information, Guidance and Instructions Provide Scene with Initial Information, Guidance and Instructions Provide current MSDS and additional technical information / assistance Coordinate shipper/manufacturer carrier and additional resources/notifications Follow up with scene and provide shipper written report 3 rd Party Agent Response Contractor INCIDENT SCENE Shipper / Carrier OPTIONAL-Special Instructions MedTREC

11. Mutual Aid Handling the Incident Obtain incident details including product and shipper information Provide Scene with Initial Information, Guidance and Instructions Provide Scene with Initial Information, Guidance and Instructions Provide current MSDS and additional technical information / assistance Coordinate shipper/manufacturer carrier and additional resources/notifications Follow up with scene and provide shipper written report 3 rd Party Agent Response Contractor INCIDENT SCENE Shipper / Carrier OPTIONAL-Special Instructions MedTREC

12. Over half-million incidents handled Today, CHEMTREC averages about 125 incidents per day Most incidents involve small spills from leaking containers. Some are larger and involve rail cars and tank trucks. But some are...

13. Beyond the ordinary…. WASHINGTON, Sept. 28 - With the nation on edge about whether terrorists' next attack will be chemical, a chemical industry emergency center here is, as always, staffed around the clock. But it is already focused on the chemical hazards at the World Trade Center and the Pentagon. CHEMTREC has taken two calls on the Sept. 11 attacks. On Thursday, the New York City Police Hazardous Materials Team called to say that officers had found several large cylinders filled with Freon… That was at 11:50 a.m.; by 12:03 p.m., the center had contacted DuPont, which makes Freon, and shortly after, DuPont spoke to the police. DuPont said they were right to worry; Freon breaks down into two poisons, hydrofluoric acid and hydrochloric acid. The center followed up with DuPont 90 minutes later to determine that the company had advised the team on what precautions to take. A few days earlier, investigators had called seeking the origin of a tank of Halon, used on airplanes and in buildings as a fire suppressant, that they found in the wreckage at the Pentagon; was it from the Boeing 767 that hit the building, or from the Pentagon itself? The center did not answer the question, but found a company to sample the material and determine its origin. It is what Carl Reynolds, the managing director of Chemtrec, calls the third leg of the triad of counter- terrorism; not prevention or discovery, but response. WASHINGTON, Sept. 28 - With the nation on edge about whether terrorists' next attack will be chemical, a chemical industry emergency center here is, as always, staffed around the clock. But it is already focused on the chemical hazards at the World Trade Center and the Pentagon. CHEMTREC has taken two calls on the Sept. 11 attacks. On Thursday, the New York City Police Hazardous Materials Team called to say that officers had found several large cylinders filled with Freon… That was at 11:50 a.m.; by 12:03 p.m., the center had contacted DuPont, which makes Freon, and shortly after, DuPont spoke to the police. DuPont said they were right to worry; Freon breaks down into two poisons, hydrofluoric acid and hydrochloric acid. The center followed up with DuPont 90 minutes later to determine that the company had advised the team on what precautions to take. A few days earlier, investigators had called seeking the origin of a tank of Halon, used on airplanes and in buildings as a fire suppressant, that they found in the wreckage at the Pentagon; was it from the Boeing 767 that hit the building, or from the Pentagon itself? The center did not answer the question, but found a company to sample the material and determine its origin. It is what Carl Reynolds, the managing director of Chemtrec, calls the third leg of the triad of counter- terrorism; not prevention or discovery, but response. Center Is Round-the-Clock Guard for Chemical Threats

14. CHEMTREC offers help in Columbia recovery March 1, 2003 CHEMTREC was able to help Texas emergency responders who were working in the aftermath of the Columbia space shuttle explosion February 1, according to information from the American Chemistry Council. Officials at the Texas Emergency Operations Center contacted CHEMTREC for information about the chemical products that might be present in the debris. The officials requested technical information about monomethyl hydrazine and nitrogen tetroxide, two chemicals used in the operation of the space shuttle. CHEMTREC transmitted current material safety data sheets and other technical information to the operations center and contacted specialists from the producer of the chemicals, making vital information available to emergency responders as needed. Emergency personnel used this information to safely begin the recovery operation, while ensuring the safety of the response team and the public… CHEMTREC was able to help Texas emergency responders who were working in the aftermath of the Columbia space shuttle explosion February 1, according to information from the American Chemistry Council. Officials at the Texas Emergency Operations Center contacted CHEMTREC for information about the chemical products that might be present in the debris. The officials requested technical information about monomethyl hydrazine and nitrogen tetroxide, two chemicals used in the operation of the space shuttle. CHEMTREC transmitted current material safety data sheets and other technical information to the operations center and contacted specialists from the producer of the chemicals, making vital information available to emergency responders as needed. Emergency personnel used this information to safely begin the recovery operation, while ensuring the safety of the response team and the public…

15. .... and more  Ryongchon, North Korea Train Blast United Nations Contacts CHEMTREC for information on environmental consequences  Post Offices contact CHEMTREC regarding Ricin  FBI contacts CHEMTREC to assist in investigation regarding Sarin precursors  Ryongchon, North Korea Train Blast United Nations Contacts CHEMTREC for information on environmental consequences  Post Offices contact CHEMTREC regarding Ricin  FBI contacts CHEMTREC to assist in investigation regarding Sarin precursors

16. CHEMTREC funds and operates the Chemical Sector Information Sharing and Analysis Center - ISAC  Funded and operated by CHEMTREC as a public service of the American Chemistry Council  Provides industry with timely and critical information regarding potential or actual threats  Provides a “go to” resource for DHS to communicate with the chemical sector  Funded and operated by CHEMTREC as a public service of the American Chemistry Council  Provides industry with timely and critical information regarding potential or actual threats  Provides a “go to” resource for DHS to communicate with the chemical sector CHEMTREC and National Security

17. How does the ISAC work? The Chemical Sector ISAC includes the following key elements:  Listing of “vetted” members of the chemical sector  An electronic communication system providing timely, accurate and actionable information regarding physical and cyber threats; and  An electronic communication system that allows for voluntary and secure reporting of unexplained or suspicious incidents occurring at facilities or in transportation.  Information sharing with other ISACs (Surface Transportation, Trucking, and others) The Chemical Sector ISAC includes the following key elements:  Listing of “vetted” members of the chemical sector  An electronic communication system providing timely, accurate and actionable information regarding physical and cyber threats; and  An electronic communication system that allows for voluntary and secure reporting of unexplained or suspicious incidents occurring at facilities or in transportation.  Information sharing with other ISACs (Surface Transportation, Trucking, and others)

18. Department of Homeland Security American Chemistry Council/CHEMTREC  Chemical Sector ISAC Participants Threat or Event DHS can notify specific company or participant directly with additional specific information DHS transmits alert to CHEMTREC Alert is reviewed* then immediately transmitted to participating company contacts. Participant’s notify DHS directly of any event or threat that meets established criteria and threshold through secure ISAC communications web interface Chemical Sector ISAC Notification Process *includes coordination of information with related ISAC’s

19. Related CHEMTREC ® Public Service Initiatives  Cooperation with other international chemical emergency centers  TRANSCAER ® involvement– Transportation Community Awareness and Emergency Response  Cooperation with other international chemical emergency centers  TRANSCAER ® involvement– Transportation Community Awareness and Emergency Response

20. Commercial, For-fee Services Available Through CHEMTREC ®  Assist shippers in complying with 49 CFR §172.604 requiring an emergency response telephone number on shipping papers  DOT and OSHA training  Incident management  MSDS Management  Spill reporting  Other custom services  Assist shippers in complying with 49 CFR §172.604 requiring an emergency response telephone number on shipping papers  DOT and OSHA training  Incident management  MSDS Management  Spill reporting  Other custom services

21. Contact CHEMTREC ®  Randy Speight: Managing Director 703.741.5254 randy_speight@americanchemistry.com  Carl Reynolds: Director, Emergency Center 703.741.5524 carl_reynolds@americanchemistry.com  David Macdonald: Director, Sales and Marketing 703.741.5255 david_macdonald@americanchemistry.com  Nancy White: Manager, Outreach and Special Programs 703.741-5503 nancy_white@americanchemistry.com  Erika Palfrey: Director, Program Support 703.741.5514 erika_palfrey@americanchemistry.com  Randy Speight: Managing Director 703.741.5254 randy_speight@americanchemistry.com  Carl Reynolds: Director, Emergency Center 703.741.5524 carl_reynolds@americanchemistry.com  David Macdonald: Director, Sales and Marketing 703.741.5255 david_macdonald@americanchemistry.com  Nancy White: Manager, Outreach and Special Programs 703.741-5503 nancy_white@americanchemistry.com  Erika Palfrey: Director, Program Support 703.741.5514 erika_palfrey@americanchemistry.com