1. Prepared by Management Department | www.unimedia.ac.id | man@unimedia.ac.id MANAGEMENT, LEADERSHIP, & E MPLOYEE EMPOWERMENT Week 6

2. New Management Roles  Skilled communicator  Team player and a planner  Coordinator  Organizer  Supervisor

3. Managing for the Future 1.Prepare for the unexpected 2.Faster reaction times 3.Flatter structure 4.Build teams 5.Grow globally 6.Develop cultural sensitivity 7.Invest in technology 8.Develop a family work atmosphere 9.Create vision 10.Enhance competencies

4. Management Functions  Planning  Organizing  Leading  Controlling

5. The Management Function P O L Co

6. 1. Planning: Create Vision  Set Vision, Goals, Objectives  Vision and Mission – Why Organization Exists, Purpose of Organization  Goals – Broad, Long-Term  Objectives – Specific, Short- Term  Continuous Process (SWOT)

7. SWOT Analysis Potential Internal STRENGTHS Potential Internal WEAKNESSES Potential External OPPORTUNITIES Potential External THREATS

8. Planning Functions

9. Decision Making: Steps Decision Making 1. Define2. Describe 3. Develop Alternatives 4. Develop Agreements 5. Decide6. Do 7. Determine

10. 2. Organizing  Skills/Tasks  Stakeholders  Staffing

11. Management Pyramid President, Vice Pres. Division Heads, Plant Mgrs. Top Management Middle Management Supervisory (First-Line) Non-supervisory Foreman, Dept Heads Employees

12. Required Management Skills  Technical Skills  Human Relations Skills  Conceptual Skills

13. The skills that star manager needed Research by Robert L. Katz found that managers need : 1.Conceptual skills 2.Human skills 3.Technical skills Source: Robbins, Management. www.unimedia.ac.id

14. Is It Difficult to be a Leader Today? More Challenging (89%) Less Challenging (1%) Don’t Know (1%) No Change (9%) Source: USA Today

15. 3. Successful Leadership  Communicate a Vision  Establish Corporate Values  Promote Corporate Ethics  Embrace Change

16. Leadership Styles  Autocratic  Participative (Democratic)  Free-rein

17. Autocratic Leadership........ Making managerial decisions without consulting others

18. Participative Leadership.......  Democratic  Managers and employees working together to make decisions

19. Free-rein Leadership.......  Managers set objectives  Employees are relatively free to do whatever it takes to accomplish those objectives

20. Four Leadership Types  Rationalists  Politicists  Humanists  Culturists Source: CIO Nov 2003

21. Empowering Employees  Empowerment: Giving employees the authority and responsibility to make decisions.  Enabling: Giving workers the education tools needed to make decisions.

22. Manager’s Empowerment Checklist  TARGET  TOOLS  TRAINING  TIME  TRUTH  TRACKING  TOUCH  TRUST Source: Empowerment Checklist, Cathcart Institute, 2004, www.cathcart.com.

23. Knowledge Management  Do you want to know more about your customers?  What about competition?  What information would make the company more effective in the marketplace?  What do I still not know?  Whom should I be asking?

24. 4. Controlling 1.Establish clear standards 2. Monitor and record performance 3. Compare results against standards 4. Communicate results 5. If needed, take corrective action Are standards realistic? Feedback

25. thank you www.unimedia.ac.id