1. Work Clearance Management Christoph Wobbe WCM GmbH Rory David Shaffer Utilities IBU

2.  1.Background  2. Customers  3.Overview of WCM  4. News Agenda

3.  1.Background  2. Customers  3.Overview of WCM  4. News Agenda

4. ... the process of ensuring safe conditions for personnel while performing maintenance work and controlled testing What is basic WCM?

5. Clearance module created in R/2, installed in Cofrentes nuclear power plant in Spain Modifications and enhancements required to suit additional European as well as North American requirements WCM focus group (1996-1999) What is our background?

6. Maintenance crews are working in a hazardous environment (high voltage, radiation exposure, hot steam,... ) The guarantee of supply requires maintenance work while systems are up and running The functionality of a technical system must not be affected under any circumstances There are typical work-related illnesses, which require special health and safety measures Why Work Clearance Management?

7. Integration in SAP Enterprise Asset Management Easy to learn & use Standardized procedures Open model Authorization process Library of Work Clearance Document Templates Lockout/Tagout Mobile Lockout/Tagout Meets OSHA regulations (s. next slide) What are the key benefits?

8. Lockout/Tagout is the common name for a process of "Control of Hazardous Energy" as established by the Occupational Safety and Health Administration (OSHA) under Federal Registry 29 CFR 1910.147. What is basic Lockout/Tagout?

9. What are the Releases? ISU-WCM 1.1 (3.1H) - 12.1998 ISU-WCM 1.2 (4.0B) - 06.1999 ISU-WCM 4.61 (4.6B) - 05.2000 R/3 4.6C - 06.2000 R/3 Enterprise SAP ERP 5.0 SAP ERP 6.0 Enhancement Packages 1-3

10.  1.Background  2. Customers  3.Overview of WCM  4. News Agenda

11. WCM Market Overview © SAP 2008 / Page 11  WCM Projects: More than 25 countries More than 10 different languages More than 150 customers More than 250 installations

12. WCM Market Overview © SAP 2008 / Page 12  Canada USA Mexico Venezuela Brasil Finland Sweden Germany Netherlands Belgium France Spain Italy Singapore Japan China Australia India Korea Norway Saudi Arabia Hungary Russia Argentina

13. WCM Market Overview © SAP 2008 / Page 13 WCM Industries: Generation Companies Nuclear Fossile Transmission Companies Oil & Gas Mining Public Services Public Transport/Railways Paper Defense

14.  Electrabel (Belgium) Iberdrola (Spain) Endesa (Spain) Ringhals (Sweden) E-ON (Germany) RWE (Germany) CS Energy (Australia) Macquire Generation (Australia) PSEG (USA) OGE (USA) Edison Mission Group (USA) New Brunswick Power (Canada) ONGC (India) TUAS Power (Thailand) Cogen (Singapore) Singapore MRT (Singapore) KH&NP (Korea) Beijing Electric Power Corporation (China) Shell (Global) Statoil/Hydro (Norway) WCM Customers

15.  Electrabel is a private power company active on the European energy market.  Our core business we sell electricity, natural gas and derived energy products and services, we generate electricity, we trade electricity and natural gas, we build, manage and service networks used for the transmission of electricity and the distribution of electricity and natural gas.  Other activities complete our offer in Belgium: cable TV and radio, distribution of water,... “ The implementation of SAP Work Clearance Manage-ment with mySAP PLM Asset Life- Cycle Manage-ment at the Electrabel nuclear power stations fits perfectly into our policy to continuously improve safety and efficiency of maintenance processes.” Jean Pierre Gourgue, responsible for SAP Electrabel Generation WORK CLEARANCE MANAGEMENT - A PERFECT TOOL FOR GENERATION FACILITY MAINTENANCE Electrabel, Belgium Work Clearance Management

16. © SAP 2008 / Page 16 Work Clearance Management Iberdrola is one of Europe's leading electricity companies, with almost 8.8 million customers in Spain and over 7 million in Latin America. Iberdrola also has a large Industrial Group operating in several sectors and countries. It employs 10,800 people and had sales of €7,000 million in 2000. Iberdrola Generación's total installed capacity for hydroelectric, conventional thermal and nuclear production is16,000 MW. Gross production totals 51,200 GWh and accounts for 29 % of Spain’s total production. „The SAP Work Clearance Management component, developed by SAP with the collaboration of Iberdrola, has contributed to the increase in safety and efficiency of work in all of Iberdrola‘s power plants, being specially useful for refueling Cofrentes Nuclear Power Plants.“ Juan Antonio Almendros Monedero, IT WORKING SAFELY IN POWER PLANTS USING WORK CLEARANCE MANAGEMENT A better solution for managing and empowering safety in power plants Iberdrola S.A., Spain

17. © SAP 2008 / Page 17 Work Clearance Management Ringhals, located south of Gothenburg, is the largest nuclear power plant in Scandinavia with four units. Ringhals AB belongs to the Vattenfall Company. The power plant supplies most of Sweden´s west coast with electricity. Its total capacity is 3,500 megawatts, approximately 15-18% of total consumption in Sweden. Since the 1st of August 2000, the Barsebäck power plant has become a subcompany of the Ringhals group. A total of five reactors generate 4,100 megawatts, and with approximately 1,500 employees, Ringhals is one of the largest power producers in the world. “ The implementation of SAP Work Clearance Management was one of the most important and basic functions in the introduction of SAP R/3 when the project began in spring 1997. The project went live in December 1998 and since 1999, Ringhals has successfully planned and safely performed maintenance activities in all four units. Today, SAP Work Clearance Management is accepted as a natural modern maintenance tool in daily work.” Owe Petersson, Project Leader SAFE NUCLEAR PLANT MAINTENANCE AND OUTAGE PLANNING WITH ASSET LIFE-CYCLE MANAGEMENT Ringhals AB, Sweden

18. Generation Companies (nuclear, fossile, hydro) use WCM for the safety and approval processes while they perform standard maintenance as wellas during overhalls/revisions. Transmission Companies use WCM for the safety processes around maintenance work and outages in their grid. Work Clearance Management is used for the isolation of high voltage lines and gas pipelines. Customers: - Areva - Compañía Mexicana de Gerencia - Sempra Energy - North China Grid Company WCM Market - Utilities

19. Oil&Gas Companies use WCM for the safety and approval processes while they perform standard maintenance as well as during overhalls/revisions. Work Clearance Management represents the Valve&Blind lists and is part of the permit to work processes. Customers: - Petróleo Brasileiro (Petrobras) - Shell - Statoil/Hydro - Chevron WCM Market – Oil & Gas

20. Mining Companies use WCM for the safety and approval processes while they perform standard maintenance processes. Work Clearance Management documents the safety processes and show the users when a certain part of a mine is safe. Customers: - BHP Billiton WCM Market - Mining

21. Public Services Companies which use WCM are mainly water companies. Here WCM is used for hydro plants, pumpstations etc. Customers: - State of California WCM Market – Public Services

22. Public Transport/Railways …use WCM to ensure the safety of their maintenance crews while they are working on the railway system or in the tunnels of the undergrounds. Customers: TMB (Transports Metropolitans de Barcelona) Singapore MRT WCM Market – Public Transport

23. Paper Industry use WCM to define the safety processes for maintenance and inspection work as well as the revisions of the paper mills. Customers: - United Paper Mills (UPM) - Weyerhaeuser WCM Market – Paper Industry

24. The Defense market use WCM for the safety requirements of the nuclear submarines. Customers: - US Navy WCM Market - Defense

25.  1.Background  2. Customers  3.Overview of Work Clearance Management  4. News Agenda

26. Work Clearance Management Work Clearance Management Notification Create Order Create Order Release Order Confirm Order Confirm Order Complete Order Complete Order Analyze Histories Plan Order Plan Order SCADA Maintenance plan Work Clearance Management Work Clearance Management Maintenance Operation Maintenance Process with WCM

27.  Standard Model Applications: Work Clearance Application (WCA) Work Clearance Documents (WCD) WCD Template Operational WCD Order Work Clearance Application Operational WCD WCM Objects – Architecture (1)

28.  Enhanced Model Work Approval (WAP) Applications Work Clearance Application (WCA) Application for Radiation Protection... Work Clearance Documents (WCD) WCD Template Operational WCD Order Work Approval Work Clearance Application Operational WCD Application for Radiation Protection Order Operational WCD WCM Objects – Architecture (2)

29. Maintenance Process with WCM Creation of work permit Requestors Risk Analysis Process Preperation Work Authorisation & Acceptance ExecutionClosure

30. Define for which Technical Objects (Functional Locations, Equipments) is a Safety Process required Create WCD Template(s) for these Technical Objects Maintenance Process with WCM (1) Creation of Work Permit

31. Create a Maintenance Order Valuation of the Work Clearance Management Process Assign additional Documents (eg drawings) Maintenance Process with WCM (2) Requestors Risk Analysis

32. Define WCM related Tasks Assign Work Clearance Application Create Operational Work Clearance Document based on Template Start Simulation for conflict checks Print tags/tagging list or start mobile tagging process Start isolation process (incl. approval process + conflict checks) Maintenance Process with WCM (3) Process Preparation

33. Confirm Isolation If all Isolations are confirmed, the approval process changes the status of the Maintenance Order Trafic Lights are now all in green Maintenance Process with WCM (4) Work Authorisation & Acceptance

34. Order is now ready for execution Start maintenance process Confirm maintenance process (Start test cycle with temporary untagging/tagging) Final confirmation of maintenance work Start untagging process (incl. conflict checks, approvals) Confirm untagging Maintenance Process with WCM (5) Execution

35. Close Maintenance Order Close Work Clearance Documents Information is moved to our Information System/BI Analysis for future work Maintenance Process with WCM (6) Closure

36.  1.Background  2. Customers  3.Overview of Work Clearance Management  4. News Agenda

37.  To assist the processes of orderly tagging and subsequent untagging of technical objects, shop papers (so called operational lists) are required. The operational list contains the necessary information and support the performance on site. The safety technician confirms the execution of the activities on site, on the operational list. Afterwards the safety engineer must confirm the execution of the activities in the system (on basis of the processed operation list). Normally the operational list must be kept for several years.  This processes are time-consuming (receipt and return) and error- prone (duplicate confirmations). Goals of mobile WCM Mobile Work Clearance Management

38. Mobile WCM is a full offline mobile solution. Mobile WCM supports the safety processes for tagging and untagging technical assets. Platform-independent application: runs on almost all mobile devices Offline application: data entries can be synchronized whenever it is convenient for technician or safety engineer Application is seamlessly integrated into the SAP backend system Mobile Work Clearance Management

39. Non paper-based standardized processes improve safety. Increases data entry accuracy and eliminates delays for dependent business processes Minimizes or eliminates “paper work operational lists” Reduces outage time of transmission lines Customer Value of Mobile WCM

40.  Which operations require safety activities?  Can I start operations before the tagging is confirmed?  How I can I group operations and approvals? Linking Operations with WCM

41. Operational WCD Order Work Clearance Application Operational WCD Operation 10 Operation 20 Operation 30 Operation 40 Operational WCD Approval Group „Hot Work“ Approval Group „Tagging“ Approval Group „Untagging“ Approvals: - Hot Work - Tagging - Untagging Operations are assigned and bundeled to Approval Groups Linking Operations with WCM

42. The more generic approach of this feature is to maintain the untagging conditions of assets/equipments in the WCM component. In an Operational WCD the untagging condition of an item will be dynamically determined, depending on the current overall condition of the technical system. To achieve this the required untagging conditions of the technical assets in the unit are stored. As this required untagging condition may vary with the overall condition of the technical system the untagging conditions of the technical assets (or components) are stored dependent on the overall conditions of the technical system of the unit.  Mode Dependent Tagging

43. Functional Location / Equipment mechanical electrical 01 closed 02 closed 04 open 03 open 01 on 02 on 04 off 03 on operational group overall condition of the technical system untagging condition Mode Dependent Tagging - Architecture

44. © SAP 2008 / Page 44 Quarterly Release WCM Newsletter

45. © SAP 2008 / Page 45 Questions Contact: christoph.wobbe@wcm-it.com Thank you very much! Rory David Shaffer Rory.Shaffer@sap.com

46. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft®, WINDOWS®, NT®, EXCEL®, Word®, PowerPoint® and SQL Server® are registered trademarks of Microsoft Corporation. IBM®, DB2®, DB2 Universal Database, OS/2®, Parallel Sysplex®, MVS/ESA, AIX®, S/390®, AS/400®, OS/390®, OS/400®, iSeries, pSeries, xSeries, zSeries, z/OS, AFP, Intelligent Miner, WebSphere®, Netfinity®, Tivoli®, Informix and Informix® Dynamic ServerTM are trademarks of IBM Corporation in USA and/or other countries. ORACLE® is a registered trademark of ORACLE Corporation. UNIX®, X/Open®, OSF/1®, and Motif® are registered trademarks of the Open Group. Citrix®, the Citrix logo, ICA®, Program Neighborhood®, MetaFrame®, WinFrame®, VideoFrame®, MultiWin® and other Citrix product names referenced herein are trademarks of Citrix Systems, Inc. HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology. JAVA® is a registered trademark of Sun Microsystems, Inc. JAVASCRIPT® is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. MarketSet and Enterprise Buyer are jointly owned trademarks of SAP AG and Commerce One. SAP, SAP Logo, R/2, R/3, mySAP, mySAP.com and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are trademarks of their respective companies. Copyright 2008 SAP AG/WCM GmbH. All Rights Reserved