IT Transformation through Cloud Computing

IT Transformation through Cloud Computing
30 Minute presentation for Oracle Days 2012 in Europe Modified from sources like the Cloud Builder Event. Modified by: Ahmed Adly Emerging Technologies Director

Gartner Hype Curve Cloud Computing
2012 2009 2010 2011 Gartner Hype Curve Cloud Computing This is Gartner‘s “Hype Curve” for cloud computing. Cloud computing is the most hyped subject in IT today. Note what is right up there at the “Peak of Inflated Expectations” – Cloud Computing. And it’s about to roll into the “Trough of Disillusionment” But also note what technologies are on the “Slope of Enlightenment.” These are technologies that have been around a while. Proven, mature, real, widely adopted. Grid Computing. Utility Computing. Virtualization. SaaS. Cloud is related to and based on these. Cloud is the evolution and convergence of these. Source: Gartner "Hype Cycle for Cloud Computing, " 2

Cloud Computing Momentum
10x Back

On Top of CIO Priorities for 3 Years

So What is “Cloud Computing”?

NIST Definition of Cloud Computing
Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. This cloud model promotes availability and is composed of: Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. This cloud model promotes availability and is composed of: 5 Essential Characteristics On-demand self-service Resource pooling Rapid elasticity Measured service Broad network access 3 Service Models SaaS PaaS IaaS 4 Deployment Models Public Cloud Private Cloud Community Cloud Hybrid Cloud Source: NIST Definition of Cloud Computing v15

Cloud – Your Choices There are basically three choices
Application SaaS SaaS Software as a Service Oracle cloud Salesforce.com App Server PaaS Combination of PaaS | IaaS Middleware Platform as a Service Oracle cloud Rackspace Microsoft Azure Google Security Database Sys. Mgmt. OS IaaS Infrastructure as a Service CHP EC2, Telco‘s HW

Public Clouds and Private Clouds
Used by multiple tenants on a shared basis Hosted and managed by cloud service provider Limited variety of offerings I N T R A E SaaS Exclusively used by a single organization Controlled and managed by in-house IT Large number of applications I N T E R SaaS PaaS PaaS IaaS IaaS Users Animated slide. Let’s look closer at the distinction between public and private clouds. [CLICK] A public cloud is shared by multiple tenants, whereas a private cloud is for the exclusive use of a single organization. A public cloud is hosted and managed by the cloud service provider, and a private cloud is controlled and managed by in-house IT (of course, it’s also possible to outsource this, so there are such things as “hosted private clouds” or “virtual private clouds” but for the sake of simplicity, it’s easier to think of private clouds as in-house. A third observation is that public clouds usually offer a very limited variety of offerings, in order to be efficient, while a private cloud may need to provide a large number applications. Within a large enterprise, there are typically hundreds to thousands of apps. The NIST model includes “community clouds” which are essentially semi-private clouds for use by a group related organizations, such as all the schools in the University of California system, all the branches of the military, or all the parts suppliers to Ford or GM. And a hybrid cloud is some combination of the other three…typically for a single application. (if an organization has 1 app in a private cloud and a different app in a public cloud, that’s not considered a hybrid cloud). [CLICK] Each has its own unique advantages, and they have some common advantages as well. Because both public and private clouds are based on virtualization and grid computing, they enjoy high efficiency and utilization rates, elastic capacity for limitless scale-out and pay-as-you-go equipment procurement, and also high availability for maintaining high user service levels and business continuity. Public clouds are often faster and cheaper to get started, since there’s nothing to install. They offer economies of scale which the provider can pass on to customers. They don’t require IT to manage and administer, update, patch, etc. And they are paid for as Operating Expense, which can be simpler from a budgeting standpoint. Private clouds offer greater control over security and data privacy, compliance (this can be a big issue since there are some regulatory requirements about where data resides, audit trails, etc. that public clouds cannot meet today), and also quality of service, since private clouds can manage network bandwidth and implement optimizations that public clouds don’t allow. Private clouds also provide easier integration with other systems that are on-premise. They are potentially lower cost over the long term…breakeven is in 2 or 3 years. After that, public clouds become more expensive. And private clouds are paid for as both Capital Expense (with depreciation) and Operating Expense. Enterprises will make these trade-offs and will likely run a mix of public and private clouds. Even Oracle, which operates one of the biggest private clouds internally, also uses Amazon EC2 for some things, such as marketing demos. One popular use case is Dev & Test…engineering can use public cloud resources to set up development and test machines without waiting for IT to set them up. Another interesting use case is doing disaster recovery offsite in a public cloud. Public Clouds: Lower upfront costs Economies of scale Simpler to manage OpEx Both offer: High efficiency High availability Elastic capacity Private Cloud: Lower total costs Greater control over security, compliance & quality of service Easier integration CapEx & OpEx

Search for New Market Growth
Revenue by Technology Segment $ M 2010 Cloud Share 52% 7% 21% 11% 9% Growing IaaS 1) We're of the view that a substantial number - we say 80% plus - of net new ISVs, coming to market in 2011, will be operationalized around selling a service. That's a big number - probably WW. There will be a range of sophistication, with US as the center, but these small firms will be looking directly at IaaS platforms to test, build, sell, provision, host, and create their businesses. Storage, servers, and infrastructure tools will be part of that. Given the tempo at which we think this will happen, that's a big mover. Actually, I think the split between ISVs using mostly packaged SW and conventional hosting to build/sell commercial services, vs. those using 3rd party platforms/infrastructure, is today about 15/85%, but shifting. I think others have not built that view into their cloud infra forecasts. 1a) Add to this the substantial number of larger, 3rd and 2nd tier ISVs with legacy packaged businesses which will need to replate their apps, use business enablement tools, SI services, etc. 2) Large services firms (ACN, Satyam, Cap Gem, etc) are absolutely continuing their core businesses, but using 3rd party IaaS to support their customers - so when Coke does a data center migration, or needs to move 10k SAP users, it absolutely turns to AT&T and Verizon for what it presents to it's customers as its "dynamic capacity" - but it is just an elastic IaaS environment. 3) There is a significant "wholesale" issue which I think many others have overlooked or have cut out as double counting. Our storage and Server numbers would be about 40% to 50% less if we did the same. 4) System Infrastructure SW (advanced storage, sys mgmt, and security) in IaaS. Security in particular is already heavily dominated by cloud in a number of areas, probably near $2b, and that's like a quarter of IaaS right there. 5) Finally, we've considered CDNs to be part of this as well. Not sure everyone even thinks of this as cloud. Source: IDC # Worldwide and Regional Public IT Cloud Services Forecast (July 2011) CAGR: 28.4% Copyright 2008 IDC. Reproduction is forbidden unless authorized. All rights reserved.

Public Cloud Services Revenue by Region
LA: 69.4% MEA: 56.1% CEE: 43.7% APxJ: 44.7% JAP: 41.3% WE: 35.1% CAN: 28.6% US: 19.9% $Millions , , , , , , ,855 Source: IDC # (September 2011) CAGR: 27.6% Copyright 2008 IDC. Reproduction is forbidden unless authorized. All rights reserved.

Cloud Market Observations
Source: Informa Telecoms & Media

… and adopt PaaS for Standard Services
50% 40% 30% 20% 10% Storage as a service Compute as a service Software Dev/Test as a service Database platform as a service Application server platform as a service One last important finding: Our customers are adopting Platform-as-a-Service significantly more than Infrastructure-as-a-Service. As you can see from this graphic, the platform level services, such as app server, database, identity, are more prevalent than the infrastructure level services, such as raw compute, storage and dev/test (which is IaaS because it’s primarily the use of virtualization technology to share dev/test hardware). The rise of PaaS is something that others in the industry have also observed, but this survey really gives us quantitative evidence of this. When you think about the reasons for this, it makes sense. PaaS provides higher level of standardization, component re-use and sharing, with lower levels of heterogeneity, complexity and cost. PaaS also enables faster development, because developers can leverage the platform instead of re-inventing the wheel themselves. In contrast, IaaS enables sharing of hardware and some cost savings in hardware, power, cooling and data center space, but it does nothing to minimize high cost of managing the heterogeneous, complex and brittle environments above the hardware layer. Infrastructure as a Service (IaaS) Platform as a Service (PaaS) Source: IOUG ResearchWire member study on Cloud Computing, conducted in Aug-Sept 2011

Private Cloud Adoption Is Increasing
2010 2011 Among our customers, private cloud adoption is increasing significantly. No surprise. In a survey we ran in August 2011, we found that 37% of customers already have a private cloud. One year prior in August 2010, 29% said they had a private cloud. This is a 28% increase in just one year. OPTIONAL: This is based a survey of approximately 300 customers conducted by the IOUG, the Independent Oracle Users’ Group. Because these are IOUG members, they are primarily Oracle customers. There is a large percentage of large companies (approximately 1/3 are from organizations larger than 10,000 people, while 17% are from organization less than 100 people). The majority of respondents are from IT, with a small number of business folks. The level of the respondent varies from IT admin to CIO/CTO. 37% have private clouds in (+28% from 2010) Source: IOUG ResearchWire member studies on Cloud Computing, conducted in Aug-Sept 2010 and Aug-Sept 2011

Growing interest in PaaS
Source: Forrester Research, PaaS Market Sizing

Many Cloud Use Cases Private Cloud Public Cloud Observations
New applications more often than extensions to existing Both dev/test and production Enterprise more often then departmental More often used by employees than external users Both stable and dynamic workloads. Cloudbursting rare. We see many cloud use cases, some of which match intuition, and some of which are a bit surprising. For example, we see that clouds are most often adopted for new applications, rather than extensions to existing. <CLICK> We see that customers are using clouds for both software Dev/Test as well as production workloads. Organizations that do a lot of their own Dev/Test are getting a lot of value from clouds, which improve utilization and efficiency of hardware, and also accelerate cycle time, but it is important to see that organizations are also using clouds for production. <CLICK> The next one may be a bit of a surprise: enterprise-class applications more often than departmental. So it’s not the case that rogue departments are using public clouds to bypass IT. <CLICK> Next, we found that cloud applications are most often used by employees, rather than external users like customers, suppliers or partners. <CLICK> Clouds are being used for both dynamic, fluctuating workloads as well as stable workloads. So it would seem that “elastic scalability” or “elastic capacity” is not always needed. We also see that “cloudbursting” (the notion of using public cloud capacity for peaks and returning the computing capacity to the pool when the peak is over) is rare, only about 5% of respondents. <CLICK> Finally, the survey said that clouds are being used more for long-lived apps (more than 1 year life expectancy), compared to temporary apps (less than a year). So we see many different use cases for cloud. Long-lived apps more often than temporary Source: IOUG ResearchWire member study on Cloud Computing, conducted in Aug-Sept 2011

Why Are Enterprises Interested in Cloud
Why Are Enterprises Interested in Cloud? What Are the Challenges Enterprises Face? Benefits Challenges/Issues Speed Security QoS Cost Fit What are the key benefits that enterprises see in Cloud Computing? Here’s are some recent results from a survey by IDC. Benefits: the top reason to use cloud computing is speed/ease of deployment, and the next 3 are all related to lower costs. Issues: Security is the top issue. The next 2 (Perf & Avail) relate to Quality of Service. The next 2 relate to concerns about how well the cloud application fits the business requirements. There is also concern about long-term costs, lock-in and regulatory compliance. Source: IDC eXchange, "IT Cloud Services User Survey, pt. 2: Top Benefits & Challenges," ( October 2, 2008

PRIVATE HYBRID PUBLIC Of course we know that there is not only public clouds, but that you likely will want to consume out of public clouds as well… and combinations like hybrid clouds.. Oracle again here offers you with solutions based on the same common set of technologies!

Workload Workload IT Operations
IT is facing a lot of challenges. It might seem tough to visualize the solution, given all the demands you’re trying to meet. IT Operations is already required to “do more with less.” You may be facing a reduction in budgets and staffing, while also trying to deal with increasing requirements on the IT infrastructure. Meanwhile, everyone expects you to have the agility necessary to meet dynamic business needs quickly and effectively Basically IT must be able to respond to ever evolving business needs

Increasing Requirements
IT Operations Increasing Requirements on IT Infrastructure Workload As the requirements on the IT Infrastructure continue to grow, it becomes more and more difficult for IT Operations to support that increasing load. I’m sure you’ve all felt this way at some point in the past!

IT Operations Increasing Requirements on IT Infrastructure at some point, as the going gets tougher, the IT Operations is going to struggle to continue to pull the load. But what if it didn’t have to be that way? 20 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

SILOED SEPARATE SPECIALIZED NON-STANDARD
But your current environment can’t get you there. You’re working with 100s or even 1000s of DBs, Apps, Servers, etc. They’re Siloed Separate Specialized Non-standard

YOUR CURRENT ENVIRONMENT IS INEFFICIENT
Excess YOUR CURRENT ENVIRONMENT IS INEFFICIENT This environment creates problems These problems create a lot of negatives. Excess capacity that’s unused – taking money away from profits or other areas of investment Complexity and difficulty of management – which trades off with the ability of IT to focus on innovation and undermines their agility when trying to move quickly. Give anecdotal customer example, or refer to problems customers face

AND DIFFICULT TO MANAGE
PATCH Excess MONITOR PROVISION UPDATES & UPGRADES FRAGMENTED MANAGEMENT DIAGNOSE AND DIFFICULT TO MANAGE SPECIAL CONFIG Optional (can cut this slide to shorten) This environment creates problems These problems create a lot of negatives. Excess capacity that’s unused – taking money away from profits or other areas of investment Complexity and difficulty of management – which trades off with the ability of IT to focus on innovation and undermines their agility when trying to move quickly. In addition, this silo'd, separate, and complex environment overloads and overwhelms the IT Operatons staff!

I.T. Challenge Increasing Requirements on IT Infrastructure Your current environment can’t take you there. As you start encountering these challenges, it becomes more and more difficult going. 24 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Only Allows VM Based Consolidation
Largely Only Supports Infrastructure Services Not Application Aware Can’t Run High Demand Enterprise Workloads As you begin trying to address these challenges, you also see that there are cloud solutions out there that are limited in their capabilities. Other clouds are insufficient at fulfilling some of the functions you need them to fulfill. Largely only support Infrastructure Services Only allow VM based consolidation Don’t support Oracle Applications or other packaged apps Can’t run high demand/enterprise workloads They only supply part of what you need! 25 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Only Allows VM Based Consolidation
Largely Only Supports Infrastructure Services Not Application Aware Can’t Run High Demand Enterprise Workloads You see that they can't give you the comprehensive support you need. 26 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

SILOED SEPARATE SPECIALIZED NON-STANDARD
Other clouds are insufficient – (note this is designed to be repeat format from the earlier slide, i.e.. Same negatives of other legacy, on-premise implementations as these other cloud solutions): Siloed Separate Specialized Non-standard 27 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Private Cloud Solution
Applications Packaged Apps Bespoke Apps ISV Apps Enterprise Management Cloud Stack Management SOA Suite & BPM Suite Security: Identity Mgmt Data Integrator & GoldenGate User Engagement: Database Cloud Application Foundation Platform as a Service Cloud Lifecycle Management VM for x86 Oracle Linux Oracle Solaris VM for RISC Infrastructure as a Service Storage Servers Here we have the mapping of the comprehensive product offering Oracle provides for private cloud implementations. This solution is capable of powering your enterprise apps in a shared IT environment which encompasses your virtual as well as your physical resources. Emphasize: Richness of solution for IaaS and PaaS capabilities offer more choices for your cloud deployment than any other solution Enterprise capabilities to support your Fusion and Oracle Apps investment. Exadata and Exalogic have been tuned to support massive cloud environments running your Oracle Apps and databases. Management architecture is an integral aspect of the overall cloud architecture (unique) The only business-driven application management, Complete cloud lifecycle management, and integrated cloud stack management are all unique capabilities which help you operate this cloud with ease, deliver the best customer experience and stay in control of the entire cloud. Business- Driven Application Management

The Journey to Cloud… Optimize Roadmap
Define a single solution for a given problem Standardize Reduce the footprint of deployed applications Consolidate Increase automation and reduce manual tasks for managing IT Automate Achieve new operational models & greatest efficiency Optimize Define strategy, Enterprise Architecture and Roadmap for Cloud Roadmap

Cloud Is a Multi-Year Journey
Case Study Cloud Is a Multi-Year Journey BOTTOM LINE RESULT: Northern Trust has seen a shift in spending from infrastructure management to a focus on developing new capabilities Technology Capital Spending NOTE TO SPEAKER: THIS IS AN ANIMATED SLIDE – CLICK THROUGH Multi-Tenant evolves into “PaaS” And just to close here with another example of how this whole process is more of a journey than a destination, this is a snapshot of the path we’ve been taking with one of our customers – and we’re continuing to take. The company is Northern Trust and you can see this JavaArch project started way back in and ultimately evolved into a full private PaaS Cloud. Today it supports about 200 applications in 90 WebLogic groups across three separate WebLogic clusters duplicated in 2 active/active data centers. What did they get? Well, you can see the big inflection point here was around 2004 in the middle of the timeline and at the point on the graph below where they started building automation into their cloud and really started getting improved Time to Market and their infrastructure spend started to take a significant dip. Improved Time to Market – with a hosting pre-build shared services that every application Better Service Levels – with one model and one set of tools across the enterprise Reduced Costs – the 12 year graph shows % investment in App Dev vs. Infrastructure. The inflection point mid graph is where the JavaArch platform picks up, and infrastructure spend takes a nose dive Getting to this Java based shared services multi-year journey rather than an overnight phenomenon. The four phases depicted are: JavaArch 1.x - The first component JavaArch1.x shared service Web SSO. Web2000 - introduced co-hosting and additional services beyond security. JavaArch8 - Based on WebLogic introduced Automation, templating and scripting JavaArch11 - the newest environment – adds virtualization for true elastic resource demand with fully automated environment creation. Architecture, repeatable design patterns and platform metrics were essential to this multi-phase roadmap. <CLICK> The summary is that Northern Trust has been able to save on their infrastructure costs. They have been able shift their resources and focus to developing new capabilities instead. And perhaps most remarkably, this continuous improvement has now become a part of their corporate DNA (culture). % of total capital

What About Risk? Are All Clouds The Same?
Incomplete processes and insight Fragmented User Experience Deployment lock-in Inability to customize Security, scale, and reliability WARNING! Niche Cloud Providers So what are the key risks and the considerations that should be make to help mitigate these risks when looking to deploy your business systems in the cloud? There are few important considerations to make that can be valuable when deciding to adopt a cloud strategy for your business: The first two bullets have to do with having the power you need in your business applications Many organizations have built best practices and unique business process and analytics to understand what is going on in their business to optimize performance. The need for holistic and real-time information across business processes whether in the supply chain, developing a sales opportunity, or tracking marketing campaign results - is more critical than ever. The second set of bullets here have to do with how the cloud applications are designed. It all comes down to choice. As mentioned earlier, many organizations will take a hybrid approach to the cloud, so there needs to be choice in how and when you can move to the cloud, and the ability to change your mind if business requirements change – so avoid deployment lock-in. A modern business application also needs to enable business users to make changes to the applications, and tailor processes to how you do business. Finally, the most common concern about the cloud is security and vendor accountability. Regardless of how you business applications are deployed, and who is managing it, your customer and company information must be safe, secure, and available, with the same level or better level of integrity and security. More often than not, cloud providers will outsource the management of their cloud applications to a third party for the supporting infrastructure and data centers – making it difficult to understand who has access to your data, and who do you call when something goes wrong.

Niche Cloud Providers Deliver Limited Power
? Business Intelligence Business Processes Immature functionality Incomplete insight and fragmented user experience High-risk, low performance Niche Cloud Provider Niche Cloud Provider Niche Cloud Provider Niche cloud providers offer incomplete business processes and immature functionality with limited scope. While the upfront cost benefits are often there, lack of functionality depth and completeness can negate much of the cost benefits of cloud computing. Incomplete business processes and data from proprietary cloud silos also hinder scale and extensibility, as well as poor visibility and fragmented BI capabilities from outside, and multiple reporting platforms that don’t work together. Niche cloud providers also can’t deliver the enterprise grade performance needed for today’s global enterprise organizations, lacking the processing power and performance optimization of complete, engineered systems that can reliably support critical business applications.

Niche Cloud Providers Offer Limited Choice
No Exit Strategy or Portability Lock in One of the most important questions a customer can ask themselves before moving to the cloud, is what kind of flexibility and level of choice will I have available to me when outsourcing my technology to a third party cloud provider? Will I be able to move in and out of the cloud, or from a private to a public cloud, and back to on-premise if my business requirements or regulatory needs change? Most niche vendors have built their solutions using proprietary platforms and quick fixes to solve problems – resulting in no exit strategy or portability between deployment models or clouds. Typically if you end your subscription with a niche provider, all you get is a large spreadsheet of your data, separated by commas. There also must be choice in levels for security, performance, customizations, and other data requirements based on a customer’s own industry, size, or unique business processes. Most niche providers enable economies of scale by providing a single, one size fits all cloud model – assuming that the performance requirements for a tier-1 bank for example are the same for a midsize manufacturing company. This can force performance challenges and functionality that either won’t satisfy some, and is not utilized at capacity by others. And as mentioned before, proprietary platforms and cloud silos make it difficult to integrate and extend business processes and applications with other cloud or on-premise systems which is often the case to complete a business process. For example, an HR system must still be able to pull and push data to the payroll systems, or a CRM systems must be able to easily communicate with the back office ERP systems when a sales rep places an order. Standardization is critical for this to be effective, and allow for the necessary business intelligence to be available to users. One-Size Fits All Model Proprietary Platforms and Cloud Silos

Niche Cloud Providers Offer Limited Accountability
Built on stack they don’t own Deployed on hardware they don’t make Run in data centers they’re not responsible for When you are buying consuming applications as services, this only reinforces the need for superior cloud services expertise and superior underlying middleware, database, and hardware systems that scale globally. Often is the case – that niche cloud providers outsource and leverage 3rd parties to provide and manage the underlying technology layer, creating finger pointing and lack of accountability when something goes wrong. Problems cannot be proactively detected and thus minimized before they escalate, because niche cloud providers simply don’t have control or accountability over their cloud at every layer.

Oracle Cloud Complete Suite of Integrated Services
Application Services Human Capital Management Talent Management Sales & Marketing Customer Service & Support Enterprise Resource Planning Planning & Budgeting Financial Reporting Social Services Social Marketing Social Engagement & Monitoring Social Network Data & Insight Social Sites Slide Transition: Only Oracle offers a complete suite of integrated services that include applications as a service, platform as a service, and infrastructure as a service – eliminating the data and business process fragmentation that come with cloud silos. Oracle Cloud Application Services include enterprise resource planning (ERP) services, human capital management (HCM) services, talent management services, sales and marketing services, customer experience services, planning and budgeting services, and financial reporting services. In addition, the application services are now integrated with Oracle Cloud Social Services, allowing organizations to transform their corporate business processes and systems using social capabilities. Oracle Cloud Social Services portfolio includes Oracle Social Marketing Services, Oracle Social Engagement and Monitoring Services, Oracle Social Network, Oracle Social Sites, and Oracle Data & Insight Services. Oracle Cloud Platform Services portfolio includes Database Service, Java Service, and Developer Server and will include Mobile Services, Collaboration Services, Analytics Services and Application Store. Oracle Cloud Infrastructure Services portfolio includes Oracle Storage Service and Oracle Messaging Service. Platform & Infrastructure Services Database Java Developer Storage Messaging

Choose Degree of Control, Visibility and Adoption Speed
CRM ERP HCM Private Hybrid Public Adopt anywhere along the cloud continuum based on the amount of control you desire over things like customizations, upgrades, and data location, with the flexibility to adapt your cloud strategy as your business changes For example, you can deploy and uptake new updates fastest with Oracle Cloud application services by subscribing to Oracle apps –updates can be automatic Managed Cloud Services provides a good balance for customers wanting more control while still benefiting from Oracle running and managing the Oracle apps for them Or on-premise – provides the most control, but you there will be a compromise on agility and adoption speed. Removing Fear of Lock-in and promote agility Removing uncertainty of future and cost of re-write Allowing cloud bursting for unanticipated loads

Cloud Services Framework
Use the Cloud Services Framework to plan your journey thru Cloud The first two services: Cloud Strategy Workshop Cloud Solution Workshop Delivered as free consulting service to set the scope of the Cloud Journey Enterprise Deployment Model Reference Cloud Implementation Platform Upgrade Exadata / Exalogic Services Platform Consolidation Application Migration DR & Failover Automation Cloud Operations Model Self Service Provisioning Cloud Architecture & Roadmap Cloud Solution Workshop Cloud Strategy Workshop Business Evolution Metering / Charge-Back Quality of Service Optimisation Cloud Competency Centre Standardise Consolidate Automate Optimise Roadmap This is OC Cloud Services Frame work. Klick: The blue circled boxes are the Cloud Strategy Workshop as shortly discussed in the previous slide. The CSW and the Cloud Solution Workshops are delivered as free pre-sales services. OC supports this approach and has architects available to support the sales organization in delivering these CSW’s.

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