1. WATERKY.org Water & Wastewater Technician Training Institute Andrew N.S. Ernest, Ph.D., P.E., BCEE Jana R. Fattic Christal Wade Center for Water Resource Studies Western Kentucky University Alan Cranford Murfreesboro Water and Sewer Department Julia Kays Environmental and Public Protection Cabinet

2. WATERKY.org Center for Water Resource Studies TRAINING Technology Tools Laboratory Procedures Utility Management Pipeline Assessment Certification Program Sample Collection & Transportation FIELD OPERATIONS GPS/GIS Mapping Flow Monitoring Utility Troubleshooting Sample Collection Water Quality Monitoring ENVIRONMENTAL INFORMATICS Applications Development Decision Support Systems Web Page Design & Hosting LABORATORY SERVICES DNA Cloning & Sequencing Troubleshooting/ Investigations Drinking Water & Wastewater Analysis Water Resources Capacity Development WATERS Lab Informatics Division Field Operations Division ☼ Technical Assistance Center for Water Quality ☼ Kentucky Center for Wastewater Research ☼ Kentucky Institute for Watershed Management Support ☼ Water & Wastewater Technician Training Institute

3. WATERKY.org Motivating Rationale Operator Shortage Perception: Trade of Last Resort Retirements: Baby Boomers Increased Training BurdenNon-Competitive Wages

4. WATERKY.org WTTI Steering Committee BGCC  Deborah Lively BGMU  Terry Hendrick CWRS  Andrew Ernest Glasgow Water  Laurie Berry HCWD#2  Shaun Youravich KY DCA  Julia Kays KY DOW  Julie Roney KY-TN AWWA  Alan Cranford KRWA  Clem Wethington KWWOA  Kim Davis Murfreesboro Water  Joe Kirchner TAUD  John Shadwick TN DEQ  ----

5. WATERKY.org Program Precepts Practitioners Driven  Recruit – Role Model  Retain - Mentor  Educate - Instructor Integrated Environment  Education  Training  Capacity Development Elevation of Perception  Operator Capability  Career Mobility  Accountability Elevation of Skill  Public Health  Environmental  Career Advancement Targeted Recruitment  Scholastic Record  Vocational Academic A Profession of Choice

6. WATERKY.org Process Change

7. WATERKY.org Goals Model Process  Recruitment  Retention  Advancement Extrapolatable  Other States  Differing Regulatory Structures  Other Environmental Trades Learning Environment  New Generation  Changing Expectation Integration  Professional Development  Academic Credibility  Career Mobility Holistic Approach  Certification  Capacity Development  Workforce Development

8. WATERKY.org Objectives On-Line Curriculum Targeted Recruitment Continuing Education Pathway Modular Courses Integrate Training into Academics 4-Year Seamless Transition Open-Source Cyber-Collaboratory Virtual Mentoring Network Retiree Engagement

9. WATERKY.org Program Delivery On-Line Professional Community  Open-Source (Drupal)‏  Social Networking Precepts  Multiple Communities (KyWARN, KIWMS, etc)‏  Operator Job Board On-Line Course Management  Open Source (Moodle)‏  Transportable Virtual Laboratories Local Experiential Programs  Utilities, Municipalities, Training Centers, etc  Locally Proctored  WATERS, Facilities Managements, etc

10. WATERKY.org Content Management System Blogs can be used for open discussions. Books include a description of projects that are going on right now, and that are able to be commented on. Contact allows you to report any problems that you have, or allows you to get answers to questions regarding the Drupal site. Content allows you to add polls, agendas, events; it basically allows you to create content on the Drupal site. Conferences allows you to view upcoming conference events. Forum includes general discussion and Q & A.

11. WATERKY.org Course Content

12. WATERKY.org Utility Management Institute Utility Management 101 Utility Organization, Regulation, & Law Utility Finance and Administration Human Resource Management For Utilities Modern Technology and Utility Management Public Relations in Utility Management

13. WATERKY.org On-Site Training Wastewater  Discharge Monitoring Reports (DMR)  KPDES Permits  Laboratory Procedures  Sampling Procedures  Plant Troubleshooting  PACP/MACPWater  Laboratory Procedures  Sampling Procedures

14. WATERKY.org Pipeline & Manhole Assessment Certification Program (PACP/MACP)‏ PACP Background to technical issues Overview of condition categorization Standard CCTV Inspection Forms Observation and Defect Coding (Structural Defects)‏ Operational and Maintenance Defects (Construction and Miscellaneous Features)‏ Upon completion of course and passing a written exam, students become certified users MACP Similar coding to pipeline assessment, with the following additions: Manhole surface type Potential for runoff Access point type Northing Easting Elevation Evidence of surcharge

15. WATERKY.org Crypto & Giardia Training Introduction of what a Cryptosporidium is Background information on the LT2 Rule Defines PWS classification and what the requirements are for each classification Monitoring Plan creation Sampling requirements and techniques EPA’s Data Collection and Tracking System (DCTS)‏

16. WATERKY.org Recruitment Regional Science Resource Center Operator Role-Model Target Higher-Ed Detractors  Time On-Line While-You-Work  Cost Utility Internships Trade Association Scholarships  Clarity of Job Prospects Professional vs Academic Internship Exposure

17. WATERKY.org Retention Modular Courses  Integration of PDHs PDH vs Academic Contact Hours Assessment of Learning  Maximize Engagement & Knowledge Retention  Complement Experiential Components Mentoring  Retiree Knowledge Retention  On-Line Professional Community Faculty Development  On-Line Instruction  Academician/Practitioner Interaction

18. WATERKY.org Academic Progression Associate Water Utilities Management Bachelors Applied Technology Bachelors Public Administration Masters Public Administration CEO? CEU UMI Certified Operator

19. WATERKY.org Operations (18 hrs)‏ AS Water Utilities Management General Education (21 hrs)‏ Introduction to College Writing Business & Professional Speaking Introduction to Psychology Humanities Core (21 hrs)‏ Basic Accounting Introduction to Computers Basic Business Communications Business Seminar Supervisory Management Common (9 hrs)‏ Water Supply and Wastewater Control Water Distribution and Wastewater Collection Systems Water and Wastewater Instrumentation and Control Management (18 hrs)‏ Utility Management 101 Utility Organization, Regulation, & Law Utility Finance and Administration Human Resource Management For Utilities Modern Technology and Utility Management Public Relations in Utility Management Water 9 (hrs)‏ Introduction to Water Treatment Processes Calculation and Hydraulics for Water Advanced Water Treatment Processes Wastewater (9 hrs)‏ Introduction to Wastewater Treatment Processes Calculation and Hydraulics for Wastewater Advanced Wastewater Treatment Processes or Electives (3 hrs)‏ Electrical & Mechanical Systems

20. WATERKY.org Organization and Growth Organizations  Academic Institutions  Certifying Agencies  Trade Associations  Utilities/Municipalities Committees  Steering  Recruitment & Student Success  Certifications & Policy  Replication & Sustainability

21. WATERKY.org Sustainability Seed Funding  Workforce Development (Utilities, State, EPA, NSF)‏  Educational Technologies (State, Dept. of Ed.)‏ Marketing  Branding - “I Wasn’t Born an Operator, but I Became one as Soon as I Could…”  Outreach – “Save a Watershed, become a Wastewater Operator…” Evolution  Policy – through multi-sector Dialogue  Technology – Industry Relevant Open-Enterprise Philosophy  Knowledge is Free  Effort is Rewarding

22. WATERKY.org Current Status Fall 2008  Water Supply & Wastewater Control  Aggressive High School Recruitment  Instructor Training Course  EYORE Formation  KY/TN AWWA/WEA Joint Scholarship Spring 2009  Water Supply & Wastewater Control  Water Distribution and Wastewater Collection Systems Fall 2009  Water and Wastewater Instrumentation and Control  Introduction to Water Treatment  Introduction to Wastewater Treatment

23. WATERKY.org WTTI Course Offerings

24. WATERKY.org WTTI 200C

25. WATERKY.org Modular Flexible Approach AS Water/Wastewater Operations Certificate Water/Wastewater Operations WTTI Course A CEU WTTI Course B CEU WTTI Course C CEU

26. WATERKY.org Scholarships Recruit Online Delivery Internships Local Labs Local Labs Practitioner -Instructor WTTI

27. WATERKY.org WTTI Certifying Agencies Utilities Trade Associations WKUUofA CCofB WW Cert DW Cert CEU Training Education WTTI Business Model Professionalism Accreditation

28. WATERKY.org Interested? Steering Committee Meetings Looking for Partners  Universities, Community Colleges, Vo-Techs  Utilities, Municipalities, Districts  Trade Associations  State, Tribal & Federal Agencies Looking for Students Contact  http://WATERKY.org http://WATERKY.org  Andrew.Ernest@WKU.edu Andrew.Ernest@WKU.edu