1. 1 Supply Chain Visibility Capabilities Overview Software-as-a-Service EXECUTIVE BRIEFING

2. An Introduction To QLogitek —Thirty year old Canadian company, head-office in Toronto — Applications Developer, Systems Integrator —Several blue-chip Canadian clients, with relationships spanning over 15 -20 years (HBC, TTC, RBC, etc.) L’eBIZ, an eight year old division of QLogitek — Provides cross-enterprise collaboration solutions to major “hub” customer —Utilizes a Software-as-a-Service (SaaS) and Business Process Outsourcing (BPO) model to tackle complex supply chain integration and visibility problems Software is “custom generated” to solve a specific supply chain problem Services include B2B integration, solution hosting, supplier rollout and 7x24 support — Vertical specialty: retail, distribution, manufacturing and logistics Toronto, Canada Kolkata, India

3. At a Glance…

4. 4 Some Enterprise Hubs Include

5. Supply Chain Functionality Footprint

6. Core Competencies WEB APPLICATION DEVELOPMENT AND SUPPORT EXPERTISE AVIVA/CGU Insurance Broker Portal LCBO – New Item Submission System GANZ – Order Management System HBC – Purchase Order and Inbound Movement System Portals Payment Gateway Provider – L’ePAY HOSTING SOLUTIONS SPECIALIZATION Premier Software-as-a- Service (Saas) Hosting Provider for blue-chip Canadian organizations Tier 1 Datacentre Hosting Facilities (Toronto, Montreal, Etobicoke) PCI LEVEL1 CERTIFED SOLUTION PROVIDER Fully certified PCI L1 operation (Etobicoke and Montreal) PCI Level 1 Application Readiness & Remediation Team PCI Audit and Scanning Services Preferred Partner for Qualified Scanning Assessor (QSA) and Approved Scanning Vendor (ASV) Services 6

7. Hosted Technology Portals Hosted “Middleware: Inter- Enterprise Service Bus (IESB) Solution Services B2B Integration Solution Design & Development Hosting & Solution Growth Rollout & 7x24 Support Domain Knowledge Supply Chain Integration Software-as-a-Service Solution and Delivery Model SaaS

8. Supplier Purchase Order Mgmt SystemSupplier Order Management Portal for fulfillment of Purchase Order received from the customer. Purchase Orders, PO changes, ASN creation, Picking, Packing and Shipping, MH-10 barcode labels, order tracking, invoice management and AR and AP reconciliation. Customer Purchase Order Mgmt SystemOrder Creation, Order Management, Order Tracking and Tracing Facility. The system supports the full order management lifecycle from Order Planning, Ordering, Receiving, Tracking, reconciliation of Orders with invoices and payments. EDI/B2B MessagingElectronic Data Interchange and data processing solutions’; EDI - ERP Integration, Trading Partner EDI Certification, FTP, AS2, VAN Services, Data File Translation Services,, VMI, SBT. Item Mgmt & Data synchronization SystemThe solution allows Customer to automate and streamline its listing and new item setup process with its Suppliers ; EDI “832”, spreadsheet Item submissions, Item Staging portal, Global Data Synchronization connectivity. Merchant Payment Services SystemAn Online Payment Gateway that supports the following payment types; Online Credit Card & Debit Card Services. Pre-Authorized Debits, Cheques, eMobile Payment services, AR and AP Reconciliation, Scheduled Payments and a Comprehensive Financial and Management Reporting set of Modules. 8 Solutions & Services Portfolio

9. Inbound Management SystemThe solution allows Customers to fully optimize their In-Bound Logistics operations. The modules are; Delivery of Shipments to Stores and DC’s, Delivery appointment scheduling, Gate Arrivals,, Inbound Workload Calendar/smoothing, PO/ASN/Delivery Reconciliation, Receiving Compliance and Financial Management with AR & AP Reconciliation. Product Sourcing & Lifecycle ManagementNew Item Product Submission, Product Evaluation, Product Selection, Product Pricing, Product Ordering. Compliance and Financial management, with AR & AP Reconciliation. Work In Progress TrackingItem/part Repair, Item/part Tracking & Item/part Management Facility. Invoice Payment & Claim Management System Solution allows Customers to provide online remittance visibility to its trading partner community and streamline the process by which Trading Partner make and settle short-pay claims with the customer; Invoice Payment & Supplier Claims Reconciliation. Compliance management, Management Reporting and Financial Reconciliation. Professional & Managed ServicesWe provide a complete range of Services for Supply Chain Management operations and Processes. The range of services are; Supply Chain Consulting, Custom Application Development, Server Hosting and Compliance Services. All our Services adhere to Government, Industry and other Regulatory Compliance Standards in addition to the Compliance standards and protocols of our Customers. 9 Solutions & Services Portfolio (cont’d)

10. Capability Snapshots: Case Presentation #1 Capabilities Summary Sourcing Lifecycle Management Supplier New Item Submission Master Data Synchronization “Light” Systems Integration Hosting, Supplier Rollout & Support Customized Visibility Solutions

11. The Business Challenge: Manage the complex Sourcing lifecycle in a worldwide supply chain to bring products quickly to market 1 st Technical Challenge: Tracking and matching the dataflow to the product movement through a massive, non-EDI, worldwide supply chain 2 nd Technical Challenge: Five internal legacy applications (planning, laboratory, sensory evaluation, finance and inventory systems), requiring integration as a necessary part of the solution The Solution: A hosted and customized, supplier self-service, product submission and lifecycle management workflow portal; with hosted middleware to integrate the legacy apps. Rolled out to 300 agents and 1,500 suppliers world-wide Benefit: 1 st Benefit All trading partners, in a wide global geography, collaborating with the client, within a timelines and milestones sensitive environment, to collaboratively and quickly bring new products to market. 2 nd Benefit: Full integration and communication of their legacy systems, facilitating the clean flow of data throughout the product lifecycle. Liquor Retailer & Distributor

12. 12 Complex application with extensive integration and workflow: 100 days Item Submission, Sourcing & Data Sync.

13. 13 Sourcing/Planning Priority Planning / Workflow Management Milestone / Event Management Vendor Managed Submission Process Submission Change Tracking & Management Alerts & Notifications Rules-based supplier self-service portal: 3-4 mos to generate, 6 mos rollout, 1500 suppliers

14. 14 Case Presentation #2 Capabilities Summary Supplier EDI Portal “Quick ASN”, “Quick-VMI” “Label-on-the-fly” “Light” Systems Integration Hosting, Supplier Rollout & Support Customized Visibility Solutions Capability Snapshots:

15. PO-ASN Integration The Business Challenge: Automating and integrating a supplier community that has little desire to spend the $$ and time necessary to streamline the supply chain The Technical Challenge: A large, manual Supplier community (~1,000 Suppliers) with varying/limited EDI capabilities. EDI suppliers transmitting poor quality data and ignoring business rules The Solution: Customized Supplier PO management portal with business rules Hosted by QLogitek, integrated to retailer’s ERP environment, and rolled out to supplier base The Benefits: 98% supplier adoption rate

16. 16 Typical Portal: 6-8 weeks Supplier PO Management Portal

17. 17 Rules-based supplier self-service portal: 6-8 weeks to generate, 3 mos rollout, 650 suppliers (Supplier Managed Inventory – SMI) Reverse PO ASN Inventory “On-Hand” & “In Transit” Demand Forecast

18. 18 Case Presentation #3 Capabilities Summary Supplier Delivery/PU appointments Dock-door scheduling Compliance Mgmt & Visibility Real-time Systems Integration Hosting, Supplier Rollout & Support Customized Visibility Solutions Capability Snapshots:

19. 19 The Business Challenge: –Limited merchandise visibility inbound to national DC’s, minimal dock-door & DC planning, an error prone 3-5 day appointment scheduling process resulting in +3000 weekly phone calls, faxes and emails with scheduling head-count of 55 personnel The Technical Challenge: –Over 3000 suppliers, 100 carriers, 7 Distribution Centers (DC’s) amounting to hundreds of dock-doors with varying conveyance capabilities, all operating under complex scheduling business rules The Solution: –Rules-based portal environment enabling all Suppliers, Carriers and Retailer to schedule and track inbound shipments The Benefits: –An immediate result of a 75% reduction in DC scheduling staff ($2 million year to year savings) –180,000 appointments automatically scheduled per year; 3 seconds to book an appointment –Complete automated visibility into real-time merchandise arrival information, dock-door planning and scheduling activities. Inbound Logistics Management System

20. 20 Rules based supplier self-service portal: 4 mos to generate, 2 mos rollout, 3000 suppliers Inbound Visibility: Appt. Scheduling & Compliance Management

21. 21 Rules-based supplier self-service portal: 4 mos to generate, 2 mos rollout, 3000 suppliers Dock Yard Scheduling Appointment Scheduling Dock Door At-A-Glance DC Calculator DC Optimization Compliance Reporting

22. 22 Case Presentation #4 Capabilities Summary Telecom / Hi-tech expertise Manufacturing supply chain expertise Point-to-point supplier wide-area integration “Light” Hub Systems Integration Hosting, Supplier Rollout & Support Customized Visibility Solutions Capability Snapshots:

23. 23 The Business Challenge: –A major North American Telco lacked an visibility into its ordering, fulfillment and returns and repair tracking process with its manufacturers and contract repair facilities: The Technical Challenge: –A extensive multi-tiered supply chain, comprised of large cellular OEMs and their third party contract repair facilities. The Solution: –A customized, hosted collaboration and visibility engine that ties all trading partners together allowing for end-to-end product lifecycle visibility for both new purchases and the reverse logistics flow of repair tracking. The Benefits: –Superior customer service capabilities in a highly competitive industry with a mutual supply chain problem –Full, real-time repair cycle tracking for the Telco, its independent retail operators, 3 rd party repair facilities, etc., in a rich milestone based environment, allowing all parties to maintain their contracted deliverables to their customer base Procurement & Repair Tracking For High Tech

24. 24 Procurement & Repair Tracking For High Tech

25. Client Supply Chain Need or Idea QLogitek Building Blocks CAPABILITIES + COMPONENT LIBRARY Partner/ Prototype New Collaboration Solution New Collaboration Solution - FAST - INEXPENSIVE - RELIABLE FULL SERVICE WIN / WIN PILOT QUICK-TIME-TO-MARKET TURNKEY The QLogitek Approach to Value Generation

26. 26 Cross Enterprise Collaboration Customized Visibility Solutions Next Steps