1. ISO/IEC QUIZ
This is a quiz for you to test your knowledge of ISO/IEC
It is not really a serious quiz
Enjoy!!

2. ISO/IEC 17025 Quiz Press to start the quiz.
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3. ISO/IEC 17025 Quiz Introduction:
ISO/IEC provides all the requirements that labs have to meet if they wish to demonstrate that they operate a quality system, are technically competent, and are able to generate technically valid results.
True
False

4. ISO/IEC 17025 Quiz 4.1 Organization: Personnel Authority and resources
Management and technical personnel shall have the necessary:
Personnel
Authority and resources
Instrumentation

5. ISO/IEC 17025 Quiz 4.1 Organization:
What is the position title of the person who must have direct access to the highest level of management at which decisions are made on laboratory policies and resources?
Vice President
Technical Manager
Quality Manager

6. ISO/IEC 17025 Quiz 4.2 Quality System:
The laboratory’s quality system policies and objectives shall be defined in a:
Quality Manual
Quality Policy Statement
Standard Operating Procedure

7. ISO/IEC 17025 Quiz 4.2 Quality System:
Overall quality system objectives shall be documented in a:
Quality Manual
Quality Policy Statement
Standard Operating Procedure

8. ISO/IEC 17025 Quiz 4.3 Document Control: Document control means:
Ways to reduce paper
You give all documentation to your supervisor to maintain
Documents are identified, authorized, reviewed

9. ISO/IEC 17025 Quiz 4.4 Review of requests, tenders, and contracts:
Requests, tenders, and contracts are reviewed for:
Client requirements and lab capability
Potential revenue
Spelling and grammar

10. ISO/IEC 17025 Quiz 4.5 Subcontracting:
A laboratory is responsible to the client for the work of a subcontractor even when the client specifies which subcontractor to use:
True
False

11. ISO/IEC 17025 Quiz 4.6 Purchasing:
Suppliers of critical consumables, supplies, and services which affect quality must be:
Insured
ISO 9001 registered
Evaluated and approved by the lab

12. ISO/IEC 17025 Quiz 4.7 Service to client:
The lab shall help clarify the client’s request and allow the client to:
monitor the lab’s performance in relation to the work performed
review other client’s samples and reports
assist in testing their own samples

13. ISO/IEC 17025 Quiz 4.8 Complaints:
Records shall be maintained of all client complaints and of:
How angry the client is/was
The investigations and corrective actions taken by the lab
How loud the client complained

14. ISO/IEC 17025 Quiz 4.9 Control of Nonconforming work:
Procedures for nonconforming test work that is halted (and test reports with held) includes:
An evaluation of the significance of nonconforming work
Repeating test conditions over until QC works
C.Y.A

15. ISO/IEC 17025 Quiz 4.10 Improvement: Improvements occur through:
Brainstorming
Use of quality system tools
Allocation of blame

16. ISO/IEC 17025 Quiz 4.11 Corrective Action:
The procedure for corrective action must start with:
Finger-pointing
Risk management
An investigation to determine the root cause(s) of the problem

17. ISO/IEC 17025 Quiz 4.12 Preventive Action:
Preventive action plans are to be developed for:
Nonconformances &/or opportunities for improvement
Potential nonconformances &/or opportunities for improvement
Nonconformances &/or potential nonconformances

18. ISO/IEC 17025 Quiz 4.13 Control of records: Records must be:
Legible, readily retrievable, and in a suitable environment
Designed for auditors
Controlled by IT personnel

19. ISO/IEC 17025 Quiz 4.14 Internal Audits:
Internal audits are conducted to verify:
Compliance of operations with quality system
Compliance of operations with quality system and ISO/IEC 17025
Compliance of operations with ISO/IEC 17025

20. ISO/IEC 17025 Quiz 4.15 Management Reviews: Management reviews ensure:
Continuing suitability and effectiveness of the quality system
That there will always be another Dilbert cartoon
Employee requirements are met through 365 degree feedback

21. ISO/IEC 17025 Quiz 5.2 Personnel: Training records are essential to:
Writing Job Descriptions
Accrediting the analyst
Ensure competence and authorize personnel

22. ISO/IEC 17025 Quiz 5.3 Accommodation and environment:
Effective separation of incompatible activities may be achieved through:
Physical separation or different time
Physical separation or SOPs
SOPs or different time

23. ISO/IEC 17025 Quiz 5.4 Methods and validation:
Methods must be sufficiently validated in order to:
Maximize profits
Meet the needs of the client and appropriate for the test
Be easily implemented by the lab

24. ISO/IEC 17025 Quiz 5.5 Equipment:
Choose the most correct answer for the following statement.
“Before equipment is placed back in service, lab personnel must…”
Ensure that the function and calibration status are shown to be satisfactory
Ensure the “Out-of-Service” label is removed
Not start new work too close to coffee break

25. ISO/IEC 17025 Quiz 5.6 Measurement Traceability:
Measurement standards and instruments must be traceable to the International System of Units by means of an unbroken chain of calibrations or comparisons linking them to:
International Laboratory Accreditation Committee
National measurement standards
Check samples

26. ISO/IEC 17025 Quiz 5.7 Sampling:
Sampling conducted outside the control of the laboratory has little or no affect on the validity of the final results:
True
False

27. ISO/IEC 17025 Quiz 5.8 Handling of Test/Calibration Items:
The lab shall have a system for identifying test &/or calibration items to ensure that items cannot be confused:
Physically or when referred to in records
With reference standards or reference materials
With measurement uncertainty

28. ISO/IEC 17025 Quiz 5.9 Assuring Results:
QC data shall be recorded in such a way that:
Confidence limits are set at 17-25
Trends are detectable
Technical staff are reminded of how much work it is to keep records

29. ISO/IEC 17025 Quiz 5.10 Report the Results:
When it is necessary to issue a new test report:
It shall be uniquely identified and referenced to the original
It shall retain the same identity as the original
The original is returned to the lab

30. Your Score Perfect Score: Quality Manager 1-2 wrong: CEO
3 or more wrong: Time to take some training

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