1. W-SPES Gravestone Permission Alexander Krock, Bremerhaven, Germany

2. 2 City of Bremerhaven, The Magistrate

3. Mid-term Review - Bruxelles, 23 March 2007 3 Who are we ?  Magistrate = municipal council = head of administration  b.i.t. is the IT- Resource of the municipality  strong emphasis on E-Government solutions with digital signature cards as partner of bos in Bremen (Media@KOMM)  Digital signature cards have been already distributed to citizens (mainly students) in Bremerhaven  The city of Bremerhaven provides more than 30 different formulars with qualified digital signature to their citizens

4. Mid-term Review - Bruxelles, 23 March 2007 4 Description of Services ServiceDescriptionStatus Holiday Request  Online interaction for legally regulated Workflow for requesting holiday permission between requester and several authorization points.  Online distributions of personal certificates of approval to requesters  tested in Dec 2006;  gone live in Jan 2007 with 45 users

5. Mid-term Review - Bruxelles, 23 March 2007 5 Holiday Request  Workflow from Saarbrücken has been used  Handling of holiday requests as such is not a big challenge  But the implementation of the workflow must be highly generic  Nearly every departement has its own „private“ workflow  Different signatures (SW-certificates, qual. digital signatures)  „Roll out“ means „copy and configure“  The application is running live in the b.i.t. in a pilot phase

6. Mid-term Review - Bruxelles, 23 March 2007 6 Holiday Request

7. Mid-term Review - Bruxelles, 23 March 2007 7 Holiday Request

8. Mid-term Review - Bruxelles, 23 March 2007 8 Description of Services ServiceDescriptionStatus Gravestone Permission  Exchange of request and permission documents in electronic form among PA and Enterprises and between PA confirmation offices  Document retrieval  Internet-Intranet workflow connection  Real-time updating of PA databases  Certificate releasing  Payment order releasing  Trust Centre confirmation  tested in Jan 2007;  gone live in Feb 2007 with 10 users

9. Mid-term Review - Bruxelles, 23 March 2007 9 Gravestone Permission  Workflow from Saarbrücken could be totally re-used  Problems: –Bremerhaven does not use SAP –Bremerhaven has a different database-application  Stonemasons in Bremerhaven are strongly interested  3 stonemasons are already using the solution as pilots  Another 5 declared to use the solution after the pilot phase  High motivation of the related departement in the municipality

10. Mid-term Review - Bruxelles, 23 March 2007 10 Gravestone Permission

11. Mid-term Review - Bruxelles, 23 March 2007 11 Gravestone Permission

12. Mid-term Review - Bruxelles, 23 March 2007 12 Description of Services ServiceDescriptionStatus Building Authorization  Updated information concerning building permits  On-line interaction for obtaining building permits  Appointment with the operator for consulting and orientation  tested in Feb 2007;  gone live in March 2007 with 15 users

13. Mid-term Review - Bruxelles, 23 March 2007 13 Description of Services ServiceDescriptionStatus Electronic Document Register  Exchange of documents in electronic form among Municipality – citizens – other Institutions  Digital documents archiving  Document retrieval  tested in Jan 2007;  gone live in Feb 2007 with 45 users