1. INDUSTRIAL RELATIONS IN THE ITALIAN BANKING SYSTEM and why it came to a strike

2. Historic overview FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 2 1950-1992: Traditional system and products: no variable wages 1950-1992: Traditional system and products: no variable wages 1993-1996: Changes on products and organization: introduction of VAP (Value Added Premium) 1993-1996: Changes on products and organization: introduction of VAP (Value Added Premium) 1997: P rofitability reduction caused by margin of interest crisis : 30.000 people potentially outsourced 1997: P rofitability reduction caused by margin of interest crisis : 30.000 people potentially outsourced 1997-1998 : Social Agreement between Italian Government, Italian Banking Association and 9 bank unions 1997-1998 : Social Agreement between Italian Government, Italian Banking Association and 9 bank unions 1999-2001: Agreement for early retirement (5 years) as a way of cutting staff costs; the new National Contract introduces incentive schemes financed by reduction of overtime work 1999-2001: Agreement for early retirement (5 years) as a way of cutting staff costs; the new National Contract introduces incentive schemes financed by reduction of overtime work 2001-2005: New relationship in the banking system 2001-2005: New relationship in the banking system 2006 : Exchange of ideas instead of simple information on incentives 2006 : Exchange of ideas instead of simple information on incentives 2007 2007

3. FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 3 Italian banking and financial system Commercial Banks 230 Rural and Cooperative Banks 440 Foreign Banks 47 Banks Banks717 Financial companies Financial companies248 ABI & Banca d’Italia– 31.12.2006

4. FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 4 Occupational trends in Italian Banking Sector 1999: 350.000 1999: 350.000 2002: 340.500 2002: 340.500 2005: 340.000 2005: 340.000 2008: 325.000 2008: 325.000 2013: 309.000 2013: 309.000 Decrease in employment of 12%

5. Workers classification in the Italian banking sys tem FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 5 FEMALE 47% MALE 53%

6. FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 6 Employee Representation at the banking sector level 7 Unions present in the sector (density of the 70%) 7 Unions present in the sector (density of the 70%) Unions structures: Unions structures: –1) national/regional level –2) also at Group/Company level with local, internal representatives internal representatives Workers members of each Union elect the trade union representatives Workers members of each Union elect the trade union representatives No Work Counsels (OR) like in Holland No Work Counsels (OR) like in Holland

7. FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 7 Levels of negotiation 1st level: National Agreements 1st level: National Agreements (ABI – Italian Banking Association vs trade unions) (ABI – Italian Banking Association vs trade unions) (another National Contract more suitable for small dimensions – about 50-200 employees - is applied in Cooperative Banks) (another National Contract more suitable for small dimensions – about 50-200 employees - is applied in Cooperative Banks) 2nd level: Company/Group Agreements 2nd level: Company/Group Agreements (Regional Agreements for Cooperative Banks) (Regional Agreements for Cooperative Banks)

8. FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 8 Two levels of Negotiation 1° level, like in Holland: sectoral collective labour agreements sectoral collective labour agreements 2nd Level (Company and/or Banking Group level) Variable wages: Company Productivity Premium (known as Variable wages: Company Productivity Premium (known as VAP, value added premium) Evaluation of professional figures Evaluation of professional figures Health and Safety Health and Safety Training schemes Training schemes Benefits for all the colleagues: Benefits for all the colleagues: –1. Additional pension and retirement funds –2. Medical funds or insurance –3. Ticket restaurant –4. Mortgages for home, loans, medical expenses etc

9. FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 9 After 13 years: the reason of GENERAL STRIKE in the Sector 1/4 ABI (employer association) 1.Opened the collective bargaining season 2.Declaring its unsustainability and cancelled the sector’s national agreement on September 16th of this year 10 months before the natural expiry date of June 2014 Threatened: if the parties should not reach an understanding and sign a new agreement by that date, starting from July 1st of next year, the BANKS will no longer be obliged to apply the current NA signed on January 19th, 2012.

10. FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 10 After 13 years: the reason of GENERAL STRIKE in the Sector 2/4 Thus, with the provocation of the early cancellation, the banks intend to rewrite the entire contractual setup, defining a new more flexible and less mandatory model of collective agreement.

11. FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 11 After 13 years: the reason of GENERAL STRIKE in the Sector 3/4 In addition, they pretend to do so by imposing the dates and schedules, threatening to negotiate with a gun held to the head of the workers.

12. FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 12 After 13 years: the reason of the GENERAL STRIKE in the Sector 4/4  Instead of practicing a healthy self-criticism about the glaring cases in which credits were granted according to rather questionable criteria, the bankers prefer to economize on the cost of labor and charge the bank employees for their inefficiency and incompetence by blackmailing them with the labor contract.  The labor cost in relation to the profitability – it is good to remember it – places the Italian banks in a better position than the French or the German ones, with a cost/income ratio in line with that of the other European countries.  Therefore it is necessary to reaffirm our right for a collective agreement and a redundancy fund with voluntary access taking part in the general strike on October 31st and in all the other action.

13. FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 13 After 13 years: the reason of the GENERAL STRIKE in the Sector in Italy ABI wants to destroy the national agreement !!! The trade union intends to reject this attack unitedly and combat together with the bank workers for a renewed banking system, which is participatory and socially responsible towards its own employees, its private and industrial customers and the territories in which it operates The trade union 1.intends to reject this attack unitedly and 2.combat together with the bank workers for a renewed banking system, which is 3.participatory and socially responsible towards its own employees, its private and industrial customers and the territories in which it operates.

14. FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 14 The NATIONAL GENERAL STRIKE on October 31st in the Banking Sector in Italy

15. FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 15 GENERAL STRIKE A SUCCESS Participation of the colleagues : 87% of 309.000 Branches closed: 93% of 26.300 banking branches national wide.

16. FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 16 REACTION OF ABI (employers) At the moment no reaction from the employers side the Trade Unions the Trade Unions declared other two days of strike declared other two days of strike to do until Feb. 2014

17. Dank U Angelo Di Cristo FABI- International Office FABI Federazione Autonoma Bancari Italiani Utrecht, 30/11/2013 – FNV ACTION DAY 17