1. Look Nearshore Caribbean for Business Solutions

2. Speakers

3. Caribbean Locations BARBADOS KM² center in Barbados is located in the capital city Bridgetown. This location offers excellent computer literacy and technically skilled agents. GRENADA The KM² center in Grenada is located in Grenville. This location offers agents skilled in sales, customer service and telemarketing. ST. LUCIA KM² center in St. Lucia is located in Castries, the capital. There is an abundant highly skilled and trained agent pool. HONDURAS The KM² center in Honduras is located in San Pedro Sula. This location offers a highly skilled bi-lingual labor force.

5. Saint Lucia

6. Barbados

7. Grenada

8. Why is KM 2 Solutions In the Caribbean ? Stable government with a well developed common law system Reliable telecommunications infrastructure Service-oriented, English speaking workforce. This adds to the appeal of the islands as a low cost location for contact center BPO. Saint Lucia ◉ Barbados ◉ Grenada ◉ Saint Lucia ◉ Barbados ◉ Grenada ◉ Saint Lucia ◉

11. People The Caribbean, with its strong workforce and long standing education policies, provides a highly skilled, accent neutral English speaking workforce, and a population known for its hospitality. They are productive, easily trainable with a solid work ethic and are available. The Contact Center industry has grown significantly in recent years and has become an important source of employment in this region.

15. JOE WESTER Joe.wester@km2solutions.com Tel. 1 (262) 790-2656 CONTACT Thank You!