1. 1 Asian Global Creation Phils., Inc. Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

2. Call Center Proposal By Asian Global Creation Phils., Inc. Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

3. Agenda 1.Corporate Profile 2.Call Center Services 3.Strengths 4.Skills and Uniqueness 5.Important Areas of Training 6.Training Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

4. Corporate Profile Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

5. Asian Global Creation is a call center which offers a variety of BPO services. We support anything from back-office support, to Inbound technical customer support. AGC is fully equipped with the needed equipments and infrastructure for the anticipated campaign/s, with its 30-seat floor capacity of all- new computers and the adequate room to expand to more seats as needed. It has become our recruitment philosophy to only hire capable and experienced call center individuals, believing that the quality of work we produce must never settle for anything less. Our strongest asset is our workforce, a team of carefully-picked individuals of proven Filipino work ethics and an exceptional goal of excellence. About Us Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

6. Corporate Profile Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved. Company name Asian Global Creation Phils., Inc. Established April 3 2012 Capital 175,000 USD Address 〒 6000 7 Floor Cebu I.T. Tower Lot '7, Block 2, Corner Archbishop Reyes Street and Mindanao Street, Cebu Business Park, Cebu City Tel +63325208324 (Philippines) +13393686777 （ US) Description of business Operating call center Worldwide consumer market overseas research Consultation services related to marketing Representative President: Akira Horimatsu Business partner dot Co.Ltd Banks Tokyo Metro Bank Bank of the Philippine Islands

7. Call Center Services Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

8. Call Center Services Inbound Services Asian Global Creation provides a wide variety of inbound call center services that cater to your business needs. This includes Customer Service, Technical Support, Help Desk, Reservations, Answering Services, Sales, Direct Mail Response, Inquiry Handling and Interactive Voice Response. Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

9. Call Center Services Outbound Services Asian Global Creation specializes in doing outbound support that include conducting Surveys, Sales, Follow-up Research, Announcements, Telemarketing, Appointment Setting, Cross-Selling and Up selling, Market Research and Survey, Product Service and Promotion, Customer Acquisition Services, Toll Free Customer Support, Market Intelligence Services and Mail Follow up Services. Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

10. E-mail & Web Chat Your customer has different preferences in terms of communication. Whenever a voice call is inconvenient, e-mail and web chat is another great option for your customer. Asian Global Creation's web-based system provides a stand-alone platform for e-mail and chat or we can link directly your own system. Virtual Assistants Our inbound call center agents respond to your customers' emails, phone calls and online chat transcripts. It is our goal to provide you services that suit your business needs. Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved. Call Center Services

11. Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved. Back Office Services Asian Global Creation is consisted of highly-skilled workers with extensive experience in handling back-office processing related to administration, accounting, customer service, data processing, market research, and other services. AGC can even take this one step further and assist your company with tasks such as order taking, billing and product information, proofreading / copy editing of documents, transcription, and various types of online marketing.

12. Skills and Uniqueness Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

13. Skills and Uniqueness ➢ Skilled labor force ➢ Employees will be trained by our training center ➢ Best technologies to be used Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

14. Strengths Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

15. Strength/Benefits to Clients ➢ Quality service ➢ Comparable rates ➢ 100% security of data ➢ Dynamic strategy Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

16. Important Areas of Training Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

17. Important Areas of Training ➢ Accent Training ➢ Communication Skills ➢ Telephone Etiquette ➢ Call Center Terminology ➢ Customer Relationship ➢ Internet Skills Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

18. Training Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

19. Training ➢ Training on the products/services ➢ Training on basic skills ➢ Training in technical fields and ➢ Functional areas Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.

20. Thank You Copyright © 2012 Asian Global Creation Phils., Inc. All Rights Reserved.