1. The Management Team: Staffing Models and Expectations Margaret Booker, Executive Director Missouri Library Association mla001@more.net Orientation for Chapter Leaders American Library Association 2009 Midwinter Meeting – Denver, CO

2. The Management Team The Executive Committee, Executive Board, and Designated Executive/ Administrative Staffing Model

3. Management Team Questions: 1.Who signs association contracts? 2.Who creates a new association committee? 3.Who oversees the work of association committees? 4.Who approves a new association division?

4. Staffing Models Management/Administrative Staff Volunteer-Only Management Management Company

5. Management/Administrative Staff Defined by Policy and/or Contract Employer/Employee Relationship Personality Driven Provides Continuity and Stability

6. Volunteer-Only Management Team Approach Most Time and Labor Intensive Requires a High Number of Informed and Active Stakeholders Most Challenging to Manage with Consistency Over Time

7. Management Company Contract Driven Administrative in Nature Business Oriented Reliable but Highly Defined Customer Service

8. Staffing Model Question What are three pros/cons relative to association employee year-end review and management company year-end contract review? 1. 2. 3.

9. Management Team Tools Articles of Incorporation Bylaws Handbook (Policies) Handbook (Procedures) Institutional Memory

10. Management Teamwork Introductions Respect Communications Reviews Values Productivity

11. Management Teamwork Question How does your association orient new leaders to their roles and responsibilities? 1. 2. 3. 4. 5.