1. 1 Social Networks and Virtual Worlds for Organizational Use

2. 2 Social Networks and Virtual Worlds Agenda Introductions Overview Define Social Networks and affordances Group Software Choices Evaluation Methodology Presentations Summary Questions and Answers

3. 3 Introductions Team Members – Bridging the Gap Jacquet Jordan – Project Manager Manuel Bucio – Technical Support Saleem Suboh – Technical Support Sharlene Bymun – Program Manager Solape Teriba – Technical Support url http:/www.officelive.com ID: 440teamproject@live.com Social Networks and Virtual Worlds

4. 4 Objective General Understanding of Social Networks Methodology for Evaluating Software In rich knowledge of Social Network group software & affordances

5. 5 Social Networks and Virtual Worlds Definition –Social network is aSocial network is a –social structure made of nodes (which are generally individuals or organizations) that are tied by one or more specific types of relations, such as financial exchange, friendship, interests, etc. One of the primary use cases of Social Computing tools in the enterprise is “expertise location” Basic Affordances –Social networks –Profiles and people searches –Personal sites –Blogs, wikis, really simple syndication (RSS) feeds –Tagging and shared bookmarks

6. 6 Social Networks and Virtual Worlds Group Software Choices – Handout Evaluated 10, chose 3 based on total scores Ning, CollectiveX, Going On, Haystack, Kickapps, Me.com, Onesite, People- Aggregator, Lotus Notes, and Sharepoint

7. 7 Social Networks and Virtual Worlds Evaluation Process: Forrester’s Methodology Enterprise Collaboration Strategy Infrastructure Enterprise Content Management Desktop and Office Productivity Refresh Cycles Vendor Support and Coexistence Strategy Culture Fit Six Roll Up Summary Scores for a Total Score

8. 8 Social Networks and Virtual Worlds Presentations…..

9. 9 Presentation 1 – Danny’s Moving Scenario Characteristics – Social Network for Organizational use –Feature groups Business / Finance Computers / Internet Government / Politics Music Family / Home Pros –Free –Unlimited membership –Easy to Use –Document sharing –Calendaring –Collaboration –Email List Cons Evaluation Results Software Chosen: Demo Software Question and Answers

10. 10 Presentation 2 – Danny’s Moving Scenario Characteristics Benefits Cons Evaluation Results Software Chosen: Demo Software Question and Answers

11. 11 Presentation 3 – Danny’s Moving Scenario Characteristics Benefits Cons Evaluation Results Software Chosen: Demo Software Question and Answers

12. 12 Social Networks and Visual Worlds Summary What went well? The BTG team delivered the finished product – a project Challenges Group Dynamics – Storming, Norming, Forming Leadership – Leading without Authority Finding Software – Extinct Websites / URL Evaluation Process – Matching affordances to evaluation criterion Lessons Learned The importance of evaluating an organization’s business requirements and matching them to the software’s features Considering Barriers – e.g. culture, infrastructure, longiviety of software providers

13. 13 Social Networks and Virtual Worlds Questions ???