1. December 03, 2012 VDI-in-a-Box 5.2 Elisabeth Teixeira

2. © 2012 Citrix | Confidential – Do Not Distribute Agenda 2 ViaB Overview and Architecture System Requirements New Features Installation Upgrade Documentation links

3. © 2012 Citrix | Confidential – Do Not Distribute 5.2 Release Dates Tech Preview: Project Bermuda Announced: Synergy Barcelona Available date: Oct 30, 2012 Audience: Customers and partners Update: 30 beta testers at launch Dec 28 RTW

4. VDI-in-a-Box Overview

5. © 2012 Citrix | Confidential – Do Not Distribute Virtualized desktops for less than $500 per user An affordable turnkey software appliance providing high-performance, high-definition personalized virtual desktops  All-in-one VDI – runs on off-the-shelf servers  Simple to Deploy – in less than an hour by Windows® Admins  Simple to Use – any time, anywhere, any device access  Simple to Manage – single point-and-click web-based console  Simple to Scale – on-demand, just add more off-the-shelf servers

6. © 2012 Citrix | Confidential – Do Not Distribute VirtualDesktopVirtualDesktop Virtual Desktop Virtual Desktop VDI-in-a-BoxVDI-in-a-Box VDI-in-a-Box – Simple, Affordable All-in-one All key features are built-in: Connection brokering Dynamic provisioning High-availability Load balancing On-demand scaling Citrix HDX user experience Linked clones Personal and pooled desktops Open architecture supporting: Citrix XenServer Microsoft Hyper-V VMware vSphere (ESXi) Access from virtually any device via Citrix Receiver VDI-in-a-BoxVDI-in-a-Box vdiManagervdiManager Logical Shared Storage User Management Dynamic Desktop Provisioning & Management Template Management High-Availability Grid Engine Connection Broker Load Balancer HypervisorHypervisor Virtual Desktops Made Simple

7. © 2012 Citrix | Confidential – Do Not Distribute Eliminates 60% of the infrastructure Datacenter infrastructure Multiple components Many different IT skillsets Systems Integration Windows infrastructure Commodity servers Windows Admin All-in-one, built-in

8. © 2012 Citrix | Confidential – Do Not Distribute Active Directory (optional) Local Knowledge Worker User Data NetScaler Access Gateway Local Task Worker Remote Task Worker Works with Citrix Portfolio Included licenses: Full HDX stack Receiver Profile Management XenServer Works with… NetScaler Access Gateway XenApp GoToAssist ShareFile GoToAssist vdiManager

9. Architecture

10. © 2012 Citrix | Confidential – Do Not Distribute ViaB 5.2 Architecture

11. © 2012 Citrix | Confidential – Do Not Distribute ViaB 5.2 components VDI-in-a-Box appliance (vdiManager) runs as a virtual machine on a hypervisor Each vdiManager in a grid performs the following functions:  Creates virtual desktops from a template  Balances the load across the grid  Provides high availability Brokers connections so that a user can log on to any server in the grid Provides a web-based interface: VDI-in-a-Box console

12. © 2012 Citrix | Confidential – Do Not Distribute ViaB 5.2 user authentication and user data Choose between Active Directory and Workgroups Active Directory used for authentication Simple network file system used to hold user data

13. System requirements

14. © 2012 Citrix | Confidential – Do Not Distribute ViaB 5.2 system requirements Citrix Profile management 4.1.1 Citrix StoreFront 1.2 Citrix Licensing 11.10 Web browsers to access vdiManager console:  Windows Internet Explorer 9 and 8  Google Chrome  Mozilla Firefox  Safari Web browsers to access the provisioned desktops from user devices:  Same as above plus Opera

15. © 2012 Citrix | Confidential – Do Not Distribute User Devices Provisioned desktops can be accessed from a Web browser, Citrix Receiver, or the VDI-in-a-Box Java Desktop Client:  Required: Install Citrix Receiver on the user device to access VDI-in-a-Box desktops  Optional: If you want to use the VDI-in-a-Box Java Desktop Client on a user device running Windows, Mac, or Linux, you must also install the JRE

16. © 2012 Citrix | Confidential – Do Not Distribute ViaB 5.2 system requirements - hypervisors Citrix XenServer Microsoft Hyper-VVMWare ESXi / vSphere Citrix XenServer 6.1 Platinum, Enterprise, Advanced, and Free editions Citrix XenServer 6.0.2 Platinum, Enterprise, Advanced, and Free editions Microsoft Hyper-V Server 2012 Microsoft Hyper-V Server 2008 R2 with Service Pack 1 Microsoft Windows Server 2008 R2 with Service Pack 1, Enterprise edition, with Hyper-V role enabled VMware ESXi 5.1 VMware ESXi 5.0 Update 1 Note: VMware Essentials license or greater is required Note: Windows Server 2008 R2 with Service Pack 1, Standard edition is not supported by VDI-in-a-Box for use with Hyper-V Note: VMware Essentials license or greater is required If you are evaluating Citrix VDI-in-a-Box and have downloaded a free version of ESXi from the VMware Web site, do not install the license key that comes with that version

17. © 2012 Citrix | Confidential – Do Not Distribute ViaB 5.2 services – desktop VM Service name Short nameAccountDescription Citrix VDI-in-a-Box Agent vdiAgent.\vdiAgentUser (network) Performs all managed VM life cycle operations and reports the state of various attributes to vdiManager at regular intervals. Watches for logons, logoffs, connections, and disconnections Citrix VDI-in-a-Box Agent Monitor vdiAgentMonitor.\vdiAgentMonitorUser (network) Monitors vdiAgent to ensure it is running. Responsible for all install/uninstall/update operations Citrix VDI-in-a-Box HDX Connector Service VdiHdxConnectorSvcNetwork Service Controls the Citrix Virtual Desktop Agent service for brokering HDX connections to the desktop

18. © 2012 Citrix | Confidential – Do Not Distribute ViaB 5.2 services – Hyper-V Service name Short nameAccountDescription Citrix VDI-in-a-Box Hyper- V Connector vdiHVConnector.\kaviza (Network)Securely exposes the Windows Hyper-V WMI interface for vdiManager to communicate with the hypervisor

19. © 2012 Citrix | Confidential – Do Not Distribute Secure remote connectivity Secure remote connections from user devices to virtual desktops are supported for the following products:  Citrix Access Gateway VPX 5.0.4  Citrix Netscaler Access Gateway 10  Remote Desktop Gateway with Remote Desktop Connection 6.1 or 7

20. © 2012 Citrix | Confidential – Do Not Distribute Virtual desktop operating systems Windows XP with SP 3, Professional, 32-bit Windows 7 with SP 1, Prof and Enterprise, 32-bit or 64-bit Windows 8 Enterprise and Pro, 32-bit or 64-bit (TP for RDP connections only) Windows Server 2008 R2 with SP 1, Enterprise, 64-bit Windows Server 2012, Full Standard, 64-bit (TP for RDP connections only)

21. © 2012 Citrix | Confidential – Do Not Distribute Personal desktops Only available for published images running Windows 7: 32-bit and 64-bit

22. © 2012 Citrix | Confidential – Do Not Distribute Personal desktops Updates are not received by the personal desktop until the user logs off Profile management Store profile data on a network-attached storage (NAS) server Disable Profile Redirection in the personal desktops if using profile management Separate data store for PvD to optimize performance:  Hyper-V  Vmware ESXi or vShere Desktops must be on the same data store as images with XenServer

23. © 2012 Citrix | Confidential – Do Not Distribute Back up and restore personal desktops Obtain the personal disk name of personal desktop to be backed up Shutdown personal desktop Follow instructions for each specific hypervisor (edocs.citrix.com) Click Actions (user session) on damaged desktop row and click Repair

24. What’s new in VDI-in-a-Box 5.2

25. © 2012 Citrix | Confidential – Do Not Distribute VDI-in-a-Box 5.2 Simple, affordable VDI running on latest Windows and hypervisors, with tighter Citrix integration

26. © 2012 Citrix | Confidential – Do Not Distribute 5.2 Release feature areas XenServer 6.1, Hyper-V 2012, vSphere/ESX 5.1 Microsoft Lync optimization Windows Server 2012 as virtual desktop Support latest technologies Image export Central license server Support for CloudGateway 2 StoreFront Tighter Citrix integration Simpler - Touchless DTagent install & upgrade Faster - Performance with 3 rd datastore Easier - New and updated documentation Enhanced IT experience 5.2

27. © 2012 Citrix | Confidential – Do Not Distribute Key Features – Staying Current Support for latest hypervisors  Server 2012 Hyper-V  XenServer 6.1  vSphere/ESX 5.1 Microsoft Lync optimization  Shifts media processing burden from server to endpoint when possible  Redirects traffic peer-to-peer  Call center, small business for telephony needs Server 2012 as virtual desktop Support for latest technologies

28. © 2012 Citrix | Confidential – Do Not Distribute Key Features – Tighter Citrix Integration Central license server  Use existing Citrix license server to manage ViaB licenses Support for CG2 StoreFront  Access VIAB desktops from StoreFront  SSO with AGEE  2-factor authentication Tighter Citrix integration

29. © 2012 Citrix | Confidential – Do Not Distribute Key Features – Enhanced IT experience Touchless desktop agent upgrade  V5.1: touchless desktop agent install  V5.2: touchless desktop agent upgrade 3 rd datastore for personal vDisks  Improve PvD performance using SSD  High-availability for PvD  Ease of vDisk backup using 3 rd party tools Revamp the docs  HDX, licensing, server sizing, etc.  Support Portal improvements Enhanced IT experience

30. Support latest technologies

31. © 2012 Citrix | Confidential – Do Not Distribute Runs on latest hypervisors Stay current with latest hypervisors Add support for  Citrix XenServer 6.1  Microsoft Server 2012 Hyper-V  VMware vSphere 5.1 Business Benefits: Stay current no matter what hypervisor you use

32. © 2012 Citrix | Confidential – Do Not Distribute Microsoft Lync optimization Same MS Lync optimization pack shipped with XenDesktop Shifts media processing burden from server to endpoint when possible Redirects traffic peer-to-peer Business Benefits: Address all your business telephony needs at lower costs with MS Lync

33. © 2012 Citrix | Confidential – Do Not Distribute Windows Server 2012 as virtual desktop Provide Windows Server 2012 as virtual desktops in Windows 8 skin Leverage SPLA licensing Business Benefits: Service providers are able to provide Windows-as-a-Service using SPLA

34. Tighter integration with other Citrix products

35. © 2012 Citrix | Confidential – Do Not Distribute Image export Export golden images as a full copy:  VDI-in-a-Box Desktop Agents will be removed  Customization and applications will be kept on the exported image Exported image as a running VM Business Benefits: Use images with other desktop virtualization products Back up images

36. © 2012 Citrix | Confidential – Do Not Distribute Central license server VIAB 5.1 & earlier use built-in Citrix license servers VIAB 5.2 also supports external Citrix license servers Business Benefits: Option to use your existing Citrix license servers to manage VIAB licensing

37. © 2012 Citrix | Confidential – Do Not Distribute Support for CloudGateway 2 StoreFront Access VIAB desktops from StoreFront services SSO with AGEE Two-factor authentication  Except for smart card Business Benefits: StoreFront as a single place to access all enterprise computing resources – desktops, apps, data

38. Enhanced IT experience

39. © 2012 Citrix | Confidential – Do Not Distribute Touchless Desktop Agent upgrade Touchless Desktop Agent:  V5.1: touchless desktop agent install  V5.2: touchless desktop agent upgrade Two-click DT Agent upgrade on existing golden images UI workflow to allow testing image before publishing if desired Business Benefits: Easier to stay current with latest VDI-in-a-Box release DTagent Golden image

40. © 2012 Citrix | Confidential – Do Not Distribute Separate datastore for personal desktops 3rd datastore for personal vDisks:  Datastore 1: for golden images  Datastore 2: for pooled desktops  Datastore 3: for personal vDisks Approach:  Store images on SAS drive  Store pooled desktops and vDisks on SSDs Business Benefits: Improve PVD performance HA for PVD using shared storage Ease of vDisk backup using 3rd party tools Storage on a server SAS Drive holds the golden images SSD holds the desktop instances created from the golden images SSD holds the personal vDisks

41. Installation

42. © 2012 Citrix | Confidential – Do Not Distribute Installation and initial configuration Download and extract the VDI-in-a-Box Manager Create and configure the grid Create the first Windows image Create the first template from the published image Assign templates to users, groups, and IP addresses Test the connection as a user

43. Migration

44. © 2012 Citrix | Confidential – Do Not Distribute Migration from ViaB 5.0.x or 5.1.x to ViaB 5.2 Only migration is supported Migration from version earlier than ViaB 5.0 is not supported You cannot upgrade to VDI-in-a-Box 5.2 Prerequisites: use the same physical server for both versions of vdiManager Each server in the grid must be migrated separately Network Before migration - 5.0.x or 5.1.xNetwork after migration - 5.2 Dynamic Host Configuration Protocol (DHCP)Static IP Configuration Manual Network ConfigurationNot migrated - Must be manually configured

45. Additional documentation

46. © 2012 Citrix | Confidential – Do Not Distribute Documentation Known issues:  http://support.citrix.com/proddocs/topic/vdi-52/vdi-known-issues-52.html http://support.citrix.com/proddocs/topic/vdi-52/vdi-known-issues-52.html System Requirements:  http://support.citrix.com/proddocs/topic/vdi-52/vdi-system-requirements.html http://support.citrix.com/proddocs/topic/vdi-52/vdi-system-requirements.html Getting started:  http://support.citrix.com/proddocs/topic/vdi-52/vdi-getting-started-landing-page.html http://support.citrix.com/proddocs/topic/vdi-52/vdi-getting-started-landing-page.html License VDI-in-a-Box:  http://support.citrix.com/proddocs/topic/vdi-52/vdi-permanent-license.html http://support.citrix.com/proddocs/topic/vdi-52/vdi-permanent-license.html Manage VDI-in-a-Box:  http://support.citrix.com/proddocs/topic/vdi-51/vdi-manage.html http://support.citrix.com/proddocs/topic/vdi-51/vdi-manage.html

47. © 2012 Citrix | Confidential – Do Not Distribute References For latest colleteral:  http://www.citrix.com/skb http://www.citrix.com/skb  Select VDI-in-a-Box from left panel To learn more about Citrix VDI-in-a-Box  http://www.citrix.com/vdi-in-a-box/try-it http://www.citrix.com/vdi-in-a-box/try-it To view videos on Citrix VDI-in-a-Box  http://www.citrixtv.com/ http://www.citrixtv.com/  Select VDI-in-a-Box channel For detailed guides related to Citrix VDI-in-a-Box  http://support.citrix.com/vdi-in-a-box http://support.citrix.com/vdi-in-a-box

48. Work better. Live better.