1. Evidence

2. Subject
The subject line is where you can write the overall meaning of the . This is useful because the recipient does not need to open the to read the subject, as a recipient this can be helpful if you receive lots of s so you know which ones are more important by reading the subject line.

3. Reply
The reply button is a shortcut to instantly return an to the sender it also keeps the subject but alters it so it says ‘RE:’ and then the original subject line. It automatically adds the RE: so the original sender and recipient of the reply can tell it is a reply to an they originally sent. One more function of the reply is that it keeps the first under the one you are writing as the reply you can use this to keep strings of s connected as a conversation. This is also useful in an office situation as a boss or someone else high up will receive a lot of s this way the person knows which ones arte reply's to his s and doesn’t waste time with junk mail or irrelevant s.

4. Forward
To explain ‘forwarding’ in its simplest form would be to send an onto someone else what you received without making alteration. This can be useful in an office situation if you are in charge of a small group and you receive an from a boss or someone else important which needs to be said to your whole group, you can forward it to your whole group.

5. Cc
Cc or ‘Carbon copy’ is a way to send s to two or more recipients, you should always use the ‘To’ box to identify the main recipient while using Cc the original recipient can see all of the Cc recipients. This can be used if you are sending files or letters to a customer but you have to send it to a manager or maybe to there lawyer if this is in that kind of situation

6. Bcc
Bcc or ‘Blind carbon copy’ as it suggests in the name it is very similar to Cc the one difference is all the other recipients cannot see that this person has been sent the . So the original recipient and Cc recipients do not know that this has been sent to the Bcc recipient. This can be useful if you are sending an to a customer and a manager who has to check your s, you can send it to the manager through Bcc so the customer is not spooked about a confidential being sent to others.

7. Attachments
Attachment means sending a file with the this is useful in a vary of situations like sending photos to friends or family or even coursework to teachers but in an office situations this can be used to pass on information, for example in car sales I might have a Microsoft Exel document with prices on it and I can send this on to all the car shops I own or on to customers so they don’t have to come in to see our prices. This also might be useful if we are making a large project and every small team has been told to do a small part of the project. They can send there part of the project to you through an attachment.

8. Signature
An signature is basically a paragraph which is automatically sent at the bottom of your s. This can be useful to state who you are without having to write it out every you send. As you can see in the example if I send an to a customer and they receive this at the bottom it has all my contact information and location and I don’t have to worry about checking my spelling in the paragraph because its just copied and pasted.

9. Automatic reply
An automatic reply is what it sounds like It’s a reply which is automatically sent during a set duration of time.

10. Compressing files into a zip folder

11. Email with zipped attachment

12. Saving emails and files

13. Saving emails and files
I would save different s from different people in to different folders so everything would be separate I.E my schoolwork would be separate from s which might be considered unprofessional or casual
If I was to receive an attachment from someone I would save it to my hard drive and order it separately on my hdd

14. Setting up email groups
Setting up a group is useful so I can send the same tio multiple people with ease

15. errors
Cables unplugged. Check to see which cable is unplugged and plug it back In
Internet service error. Call the isp or rest your router
Stolen password. Change your password quickly
corruption make regular backups and re install if necessary