1. Migrating from Exchange to GroupWise ® Robin Redgrave Senior Consultant, Novell UK rredgrave@novell.com Tim Heywood Technical Director, NDS8 tch@nds8.com

2. © March 9, 2004 Novell Inc. 2 one Net: Information without boundaries…where the right people are connected with the right information at the right time to make the right decisions. The one Net vision Novell exteNd ™ Novell Nsure ™ Novell Nterprise ™ Novell Ngage SM : : : :

3. © March 9, 2004 Novell Inc. 3 The one Net vision Novell Nterprise is an innovative family of products which gives you the power to enable and manage the constant interaction of people with your business systems — regardless of who they are or where they are. Novell Nterprise ™ Novell exteNd ™ Novell Nsure ™ Novell Nterprise ™ Novell Ngage SM : : : :

4. © January 21, 2004 Novell Inc, Confidential & Proprietary 4 Migrating from Exchange to GroupWise ® Agenda What are we doing this year? What was covered in Previous Years and where to find old presentations?

5. © January 21, 2004 Novell Inc, Confidential & Proprietary 5 Agenda Why Migrate What to migrate Strategies Processes www.nds8.com/brainshare/bs2002.ppt 2002 – Theory Migrating from Exchange to GroupWise

6. © January 21, 2004 Novell Inc, Confidential & Proprietary 6 Agenda 2003 – Tools & Methods Migrating from Exchange to GroupWise Co-Existence Tools Real World Migrations Migration Methods Migration Tools Co-Existence Methods www.nds8.com/brainshare/bs2003.ppt

7. © January 21, 2004 Novell Inc, Confidential & Proprietary 7 Agenda 2004 – A Migration Migrating from Exchange to GroupWise Preparation Co-Existence Migrate Data Migrate Archives Migrate Mobile Users Post Migration Tasks Migrate an Exchange System

8. © January 21, 2004 Novell Inc, Confidential & Proprietary 8 The Set-up for the Demos GroupWise SystemExchange System VPC System SMTP LDAP SMTP IMAP LDAP POP3 194.81.229.201 GWSRV1 194.81.229.1194.81.229.11 194.81.229.101 W2k-GW2 WP-Outlook 194.81.229.12

9. © January 21, 2004 Novell Inc, Confidential & Proprietary 9 Exchange Preparation Preparatory Tasks Clear out the rubbish Remove the old users Reduce the Database Turn off Deleted Item Retention Off Line Defrag!

10. © January 21, 2004 Novell Inc, Confidential & Proprietary 10 Spring Cleaning How can the data be reduced? Old messages and other rubbish Those who have ceased to be… Off Line Defrag DataOrderUsers

11. © January 21, 2004 Novell Inc, Confidential & Proprietary 11 Deleted Item Retention View server space used by deleted item retention Open Performance Monitor, Add, select the Exchange server. In the Performance Object box, select MSExchangeIS Private, Total Size Of Recoverable Items. For the Public Store, select MSExchangeIS Public as the Performance Object You can also use the Exchange Administrator program to look at deleted items. Exchange Administrator program, server, Private Information Store, properties. On the Mailbox Resources tab, click Columns. In the left pane, select Deleted Items K, click Add, and click OK. You'll have a sortable column that displays the amount of space that deleted items take up in each mailbox. For the Public Information Store: Exchange Administrator, properties of the Public Information Store, and follow the same as above.

12. © January 21, 2004 Novell Inc, Confidential & Proprietary 12 Purge! Open the Exchange System Manager, the Mailbox Store, and right-click the Mailboxes view. From the context menu, select Run Cleanup Agent. When an icon of a mailbox with a red X over it replaces the normal mailbox icon, right-click the mailbox, and select Purge. PURGE

13. © January 21, 2004 Novell Inc, Confidential & Proprietary 13 That Old Chestnut “Yes, I’ll be at the meeting in 20 Minutes” I have cleared out all of my old mail… 27 From: To: Subject: Message: Thursday November 27 th 1997 Yes, I’ll be at the meeting in twenty Minutes. Lookout E-mail mbambrough@novell.com kida@msn.com Important Meeting NOT!

14. © January 21, 2004 Novell Inc, Confidential & Proprietary 14 Simple But Brilliant “Live Data” and how to get it Full backup of each user’s mailbox (not the Site) Test restore of individual messages Force delete all messages over 60 Days Hot Telephone!!! Busy time… Restore individual messages as requested. But NEVER restore “All Messages”

15. © January 21, 2004 Novell Inc, Confidential & Proprietary 15 Reduce the Database The database file sizes will not shrink after mailboxes are deleted or removed. The data will be deleted and the space will be reused, but the Exchange Server computer will not reduce the file size online. To reduce the file size, it is necessary to take the system offline and run an offline defragmentation on the Priv.edb database. If the services are stopped immediately after the deletion is finished, the file size may not be reduced by the offline defragmentation process. This is because, when a mailbox is deleted, it is only marked for deletion. Data deletion is done by a background thread and space is not freed up until after the background process has deleted the data. To reclaim the space after the deletion of several mailboxes, wait for at least ten minutes before stopping the Information Store service. Then defragment the database offline using the command ESEUTIL /d.

16. © January 21, 2004 Novell Inc, Confidential & Proprietary 16 Reduce the Database DEFRAGMENTATION (D) DEFRAGMENTATION/COMPACTION: DESCRIPTION: Performs off-line compaction of a database. SYNTAX: ESEUTIL /d [options] PARAMETERS: - filename of database to compact, or one of /ispriv, /ispub, or /ds (see NOTES below) OPTIONS: zero or more of the following switches, separated by a space: /l - location of log files (default: current directory) /s - location of system files (e.g., checkpoint file) (default: current directory) /b - make backup copy under the specified name /t - set temp. database name (default: TEMPDFRG.EDB) /p - preserve temporary database (i.e., don't instate) /o - suppress logo NOTE: The switches /ispriv, /ispub, and /ds use the Registry to automatically set the database name, log file path, and system file path for the appropriate Exchange store.

17. © January 21, 2004 Novell Inc, Confidential & Proprietary 17 Preparing GroupWise Install GroupWise ® Tuning Domain Post Office GWIA Post office threads Increase Message Handler Threads GWIA threads Increase send and receive threads

18. © January 21, 2004 Novell Inc, Confidential & Proprietary 18 Demo- Clear out Exchange!

19. © January 21, 2004 Novell Inc, Confidential & Proprietary 19 The Story Phase 1 - Co-Existance SMTP Transfer External Domains & SMTP /FUT Novell ® Gateway 2.0.1

20. © January 21, 2004 Novell Inc, Confidential & Proprietary 20 Coexistence - Messaging SMTP Lowest common denominator Exchange Gateway (Novell) Functionality Exchange Connector for GroupWise (MS) Functionality

21. © January 21, 2004 Novell Inc, Confidential & Proprietary 21 Coexistence Inbound Internet Mail Requirements Mail routed to current users in Exchange Mail routed to Migrated users in GroupWise

22. © January 21, 2004 Novell Inc, Confidential & Proprietary 22 Forwarding John.Smith@nds8x.com Exchange GWIA Internet Jane.Smith@nds8x.com /FUT Redirection

23. © January 21, 2004 Novell Inc, Confidential & Proprietary 23 Forward Undeliverable To (FUT) Configured on the properties of the GWIA Use an IP address Rather than DNS name No mail if you are unable to do DNS lookups

24. © January 21, 2004 Novell Inc, Confidential & Proprietary 24 Add LDAP Address Book to GW Client Manually in the Address Book Registry entries HKEY_CURRENT_USER\Software\Novell\GroupWise\Internet Directory\ Setup.cfg [LDAP Account 1] Description=NDS8x Corporation Server= LDAP.NDS8x.COM Port=389 SearchRoot=C=US Login=FALSE [LDAP Account 2] Description=International Addresses Server=LDAP.Int.com Port=389 SearchRoot= Login=FALSE

25. © January 21, 2004 Novell Inc, Confidential & Proprietary 25 Outlook LDAP Address Book Add to the Outlook Profile

26. © January 21, 2004 Novell Inc, Confidential & Proprietary 26 Route.cfg Routes messages directly to hosts Ignores DNS & mail relay Route.cfg Stored in GWIA directory Ensure Hard Return after last entry IP addresses in square brackets NDS8x1.CO.UKexchange.nds8x.com NDS9x.CO.UK[194.88.229.34] ROUTE

27. © January 21, 2004 Novell Inc, Confidential & Proprietary 27 External Users - GroupWise Creating External Users in GroupWise Create non-GroupWise domain Create external post office Create external users Multiple users can be imported

28. © January 21, 2004 Novell Inc, Confidential & Proprietary 28 Importing Multiple Users Import/Export utility –Available for download from –http://download.novell.com/http://download.novell.com/ –Imports comma delimited file API gateway –Available for download from –http://developer.novell.com/ndk/unsupported.htmhttp://developer.novell.com/ndk/unsupported.htm –Imports API formatted file API

29. © January 21, 2004 Novell Inc, Confidential & Proprietary 29 API Gateway Place formatted file in the API_IN directory WPC-API= 1.2; Header-Char= T50; Msg-Type= ADMIN; DS-User= Operation= Add; Domain= Exchange; Post-Office= SLC; Object= JSmith; Visibility= System; Last-Name= Smith; First-Name= John; Gw-Alias= Type= SMTP; External-Name= John.Smith@Acme.com; ; DS-User= ; -END-

30. © January 21, 2004 Novell Inc, Confidential & Proprietary 30 External Users - Exchange Creating external users Create custom recipients Can import a comma delimited file

31. © January 21, 2004 Novell Inc, Confidential & Proprietary 31 Coexistence Split before entering system Mail Sweeper Wingra NetJunction Sendmail

32. © January 21, 2004 Novell Inc, Confidential & Proprietary 32 Third Party Split GroupWise Internet Exchange SMTP Relay John.Smith@nds8x.comJane.Smith@nds8x.com

33. © January 21, 2004 Novell Inc, Confidential & Proprietary 33 Coexistence – Distribution Lists Objective Maintain integrity of Global Distribution Lists in both Exchange and GroupWise

34. © January 21, 2004 Novell Inc, Confidential & Proprietary 34 GroupWise Create Distribution List Add GroupWise and External users Expand groups on the GWIA Maintaining Distribution Lists

35. © January 21, 2004 Novell Inc, Confidential & Proprietary 35 Exchange Create custom recipient for the GW d istribution list Create distribution list Add custom recipient to distribution list Maintaining Distribution Lists

36. © January 21, 2004 Novell Inc, Confidential & Proprietary 36 Exchange Gateway 2.01 Install and Make Work Outlook ClientGW Client

37. © January 21, 2004 Novell Inc, Confidential & Proprietary 37 Demo of Gateway 2.01

38. © January 21, 2004 Novell Inc, Confidential & Proprietary 38 Uses API Gateway 4.1 Level gateway Limited functionality No support for internet addressing Microsoft Connector for GroupWise API

39. © January 21, 2004 Novell Inc, Confidential & Proprietary 39 Phase 2 Migration – PSTs – Archive and Live – Exchange Mailboxes Single and Scripted (start) – POP & IMAP – Outlook The Story

40. © January 21, 2004 Novell Inc, Confidential & Proprietary 40 Migrating Data 1 - Demo How to migrate a PST PSTs - GWEXARCH to GW archive PSTs - GWMigrate to Live GW Mailbox 1

41. © January 21, 2004 Novell Inc, Confidential & Proprietary 41 Live Exchange mailbox Migration GWMigrate - Single mail box GWMigrate - Scripted Mail box migration of multiple users. 2 Migrating Data 2 - Demo

42. © January 21, 2004 Novell Inc, Confidential & Proprietary 42 POP / IMAP Configure GW Client for a POP/IMAP account on the Exchange server POP will bring down all messages IMAP can be more selective Only works for mail 3 Migrating Data 3 - Demo

43. © January 21, 2004 Novell Inc, Confidential & Proprietary 43 Migrating Data 4 - Demo Outlook Client Use the Outlook Client with GroupWise. 4

44. © January 21, 2004 Novell Inc, Confidential & Proprietary 44 Migrating Data 5 - Demo Address Books Store in a PAB file and add to GroupWise client Third Party utility 5

45. © January 21, 2004 Novell Inc, Confidential & Proprietary 45 Migrating Data 6 - Demo Review of GWMigrate Scripted Migration How to Migrate a Public Folder to a Resource 6

46. © January 21, 2004 Novell Inc, Confidential & Proprietary 46 Migrating Data Other Tools available Advansys - Formative Commaccess – UniAccess Compusven – E-Mail Shuttle www.advansyscorp.com www.uniaccess.com www.compusven.com Custom – Write your own with the Object or Gateway APIs

47. © January 21, 2004 Novell Inc, Confidential & Proprietary 47 Post Migration Taks Remove unnecessary objects Exchange gateway External Domain/Post Office/Users Health Checks- Ensure that you GW system is 100% Tuning – Get the most out of your system - GroupWise Documentation http://www.novell.com/documentation/lg/gw65/gw65_admin/data/hx0rwd73.html#hx0rwd73

48. © January 21, 2004 Novell Inc, Confidential & Proprietary 48 Accessing Archived Messages How to access online archive of Exchange messages Use Web Interface Using Outlook Client !!! Using the GW client – Using IMAP – Don’t use POP (Messages will be pulled down)

49. © January 21, 2004 Novell Inc, Confidential & Proprietary 49 Summary Never been easier Exchange 5.5 out of support. Special price available

51. © January 21, 2004 Novell Inc, Confidential & Proprietary 51 General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. Novell, Inc., makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc., reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability.