1. The PULMAN Network of Excellence Rob Davies MDR PULMAN Project Manager

2. Four Objectives Strengthen performance, help achieve potential of public libraries: new cultural, educational and social roles in eEurope Exchange knowledge, experience, good practice: encourage Centres of Excellence for digital services Spread strategic initiatives across Europe: sensitise national authorities and practitioners Develop cross-sectoral agendas for local services: starting from a public libraries standpoint

3. Network 36 country co-ordinators – EU member states – associated and candidate states – neighbouring countries (PULMAN-XT) - ends August 18 Partners 9 Virtual Advisory Board members 170,000 policy makers and practitioners 190 milion registered users of public libraries

4. The PULMAN Guidelines 2 Editions Currently in 22 languages 3 sections – social policy, management, technical 20 topics 100,000 words 650 links to good practice across Europe

5. Reports and analysis 38 country reports for benchmarking – organisation, policies, use of ICT, innovative projects etc – 22 merged PULMAN-NAPLE reports Trends and forecasts – PULMANExpress – Final Project Report Research needs

6. 36 National workshops 1 3 Themes 1 launch Guidelines 2 Public library strategies 3 Public libraries, museums, archives co-operation 2 2500 practitoners and policy makers

7. Training 70 managers on training attachments 237 distance learning courses 40 members of pilot mentoring network

8. One Website www.pulmanweb.org One Website www.pulmanweb.org

9. One Policy Conference 170 delegates 40 countries 12 case studies One Manifesto 10-point Action Plan Benchmarking progress

10. Bringing together the movers…. ….and the shakers

11. Community Memory - local services agenda (1) Broader local services partnerships to deliver e-Europe – libraries, museums and archives at local/regional level – education sector/children – voluntary sector/NGOs/ community information and advice – economic sector (eg cultural tourism) Friendly on-line services to meet user needs – accessible - ‘Heritage for All’ approach – help unlock, disclose, make accessible local digital content – help individuals and organisations create content – sense of localisation/personal engagement vs globalisation – link up present and past

12. Community Memory - local services agenda (2) Socio-economic and technical environment – understanding or mapping communities and their needs – public/private partnership – role of software/telecoms/integrators: real web services? Policy agenda for local services – level playing field within CH sector eg local archives – benchmarking, co-ordination of policy: measure impact – enlargement and international co-operation eg building on PULMAN-XT, CULTIVATE-Russia

13. Technical agenda Highly-automated content creation and digitisation Personalisation of content creation and access Multimedia content creation/delivery – help local institutions exploit broadband Seamless interactive access to local resources – wider cross-sectoral interoperability, local/ national Usability – Interfaces – Access through non-computer channels, mobile, dtv Use of emerging semantic web technologies – resource creation, discovery, retrieval, preservation