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Automation and Optimization of Financial Processes
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Finance Professional’s Challenge
Reduce costs Increase throughput without additional resources Decrease cost per transaction Strengthen controls to minimize risk Comply with regulations (Sarbanes-Oxley) Enforce consistent processes across the organization Improve service to business units and suppliers Increase speed, accuracy and visibility Reduce burden on the line-of-business managers This is what we hear from our customers regarding their daily challenges…. Themes are consistently cost, control, speed, visibility, …. Do this all at the same time and make it pay for itself
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Barriers to Resolution
Over 80% of all transactions are still paper-based “The paperless office is one of the worst predictions in the history of technology” – Forbes, May 2001 ERP Systems are not designed to solve the problem The “system of record”, but constructed for data not processes Fails to enforce/implement “best practices” and compliance Cannot address unstructured information that initiates most transactions Traditional document management solutions aren’t architected for transaction processing Multiple representations of the data and transactions Designed for archival and retrieval Customer-specific solutions delivered via custom code There are three major barriers to meeting these challenges: 1 – Paper still dominates transactions resulting in time-consuming manual processes. Many of our customers use online solutions such as e-invoices and we add value in that area through workflow with the ERP system. Even those that have used e-invoices have found that less than half their suppliers are able to participate in on-line billing. 2 – ERP systems are not designed to solve this problem. They are great at capturing the data and being the system of record, but they are not automating the entire process, do not enforce best practices, and do not build compliance into the processes. 3 - Traditional document management solutions are designed for document handling (scan, file, retrieve) with the focus on the document, not the process. The fact that they exist outside of the ERP system with their own representation of the data leads to control issues as well.
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World Class Finance Performance
World Class Transaction Processing Companies have achieved better cost results by Streamlining and automating routine processes Leveraging the functionality of technology to Implement best practices to drive increased accuracy, integrity, and risk mitigation Eliminate the paper Automate workflow of electronic or imaged invoices Utilize the Internet for increasing speed and availability Mandating integration of their ERP applications in a unified platform Build in integrity monitoring software ensures compliance and protection from fraud The Hackett Group is the leading benchmarking firm concerned with financial processes and operations. They have done extensive studies into how companies perform with respect to their effectiveness and efficiencies in SG&A. In addition to a number of services that they offer and data that they have published their real focus is on Best Practices has become a partner of the Hackett Group based on the solutions we put forth in helping companies achieve financial goals, implement best practices and and assisting companies to attain world class status as a transaction processing operation. As you can imagine due to the nature of our product we are often required to assist customers in generating an ROI. This ROI that we employ has been certified by a third party for accuracy and a random sampling of our customer yielded an average 300% ROI for our solutions at just over 7 months payback. Not coincidentally these operational improvements have also helped these customers get categorized as “world Class Status “ within the Hackett measurements
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170 MarkView Solution People Process Technology
Our solutions are based on 3 key elements: People, Process, and Technology. Technology
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170 MarkView Solution Fixed Price Implementations Depth of Experience
Global 2000 Customers Domain Expertise Best Practices Business Processes Shared services Technology – Our foundation includes a imaging, e-invoicing, OCR, our best practice workflows, and advanced ERP integration. This technology was built from the ground up with an emphasis on tight integration to the ERP system and leveraging that ERP’s data. Our Process Knowledge & Domain Expertise is unmatched by the competition. 170 Systems is the recognized leader finance process automation. We have developed this core competency through years of experience automating the world’s largest organizations. Our People implement turnkey, fixed price solutions. Our approach eliminates surprises and is a tribute to the product’s maturity and the depth of experience of our people, who have implemented many solutions for global 2000 companies. Our solutions are standardized, repeatable, and configurable. Imaging & Markup ERP Integration Workflow
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170 Systems Customers are the World’s Leading Companies
Aerospace/ Defense General Dynamics Sandia National Labs Education Harvard Ryerson University San Diego State Stanford U. Pennsylvania Financial Services Ameriquest Cigna Citigroup D&B E-Trade JP Morgan Chase Marsh MasterCard TD Bank Manufacturing/ Supply Arrow Electronics GE Toyota Technology/ Information Biogen Idec Canon Juniper Networks NCR Red Hat Reuters Sapient SAS Seagate Yahoo Public Sector/ Government NIH NYC Housing Scottish Legal Aid Board TSA US DOT US FAA US CDC US Coast Guard Communications AT&T BellSouth British Telecomm Equant O2 Verizon Vodafone Energy Atmos Energy Kerr-McGee Plains All American Smith International Williams Food/Beverage Schreiber Foods J.M. Smucker Travel/ Entertainment Cendant Gaylord Maritz TUI Selective sampling of 170 Systems customers by industry Engineering/ Construction Carillion Granite Macerich Michael Baker Corp. M.A. Mortenson Network Rail Suffolk Consumer Goods Electronic Arts Mattel Sony Healthcare PacifiCare Select Medical University Hospitals Retail Nordstrom Sportsmen’s Warehouse Starbucks
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170 MarkView Applications
170 MarkView Financial Suite Accounts Payable Expense Management Procurement Accounts Receivable General Ledger Asset Management Project Re-Billing Human Resources The 170 MarkView Financial Suite consists of the “Procure to Pay” solutions: Procurement, Accounts Payable, e-Invoicing and Expense Management, along with Accounts Receivable, GL and Asset Management. Project Re-Billing Is used by professional services firms to bill their clients. We also have solutions for other ERP-centric business processes such as HR. For general purpose imaging related to ERP systems, we have a document library solution. All of these applications have multi-step processes for completion, review and approval, and include the need for associated supporting documents
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The 170 Systems Solution for Accounts Payable
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Invoice lifecycle Capture Entry Review/Resolve Coding Approvals
Payment Audit All invoices have fundamentally the same lifecycle
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Invoice Receipt, Capture and Entry
Review/Resolve Coding Approvals Payment Manual Entry Capture ERP Environment Automated Entry Image Automatically Attached XML OCR MarkView Self Service Invoice Scan/Fax Supplier Network Capture and Entry Options Scan & Fax MarkView eInvoicing by OB10 Global Supplier Network VAT Compliance Superior On-Boarding process MarkView OCR
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Optimize your ERP ERP Environment
Entry Review/Resolve Coding Approvals Payment ERP Environment Leveraging your investment in ERP, Data and Resources with no Duplication Corporate Data Organizations Sets of Books Hierarchies Vendor Supplier Lists Chart of Account Information Business Rules Materiality Limits Etc. Information Integration All data in one source, no duplication No Indexing! Leverage the Oracle data throughout the Process
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Extensive Workflow Options
Entry Review/Resolve Coding Approvals Payment Manual Entry Capture ERP Environment Automated Entry Image Automatically Attached XML OCR MarkView Self Service Invoice Scan/Fax Supplier Network PO Based Non-PO Based Pre-Approved Self Service Supplier Maintenance 170 Systems Context Sensitive Workflows Extensive library of best practice workflows Workflow Automation PO based Non-PO based Pre-Approved Supplier Maintenance Proactive Supplier interaction using a Self Service approach Rich Reporting environment
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Metrics, Analytics and Reporting
Entry Review/Resolve Coding Approvals Payment Manual Entry Capture ERP Environment Automated Entry Image Automatically Attached XML OCR MarkView Self Service Invoice Scan/Fax Supplier Network 170 Systems Context Sensitive Workflows PO Based Non-PO Based Pre-Approved Self Service Supplier Maintenance Rich Reporting environment Compliance, Control and BI Monitoring & Reporting Web-based tools for tracking key metrics in your combined 170 MarkView and Oracle system Compliance and Controls Financial Accounting Operational Performance User Interface
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Case Study — Juniper Networks
2005 Annual Net $2B Global workforce of 4,600 employees Finance located in four key theaters Sunnyvale, Dublin, Hong Kong, Bangalore Time-consuming and expensive process Receive paper invoice Look up authorizer on purchase order invoice details to authorizer to approve invoice via File invoice waiting for approval in file drawer Wait for approval via Follow up for approval if no response Too Slow — Cycle time on average 8 to 9 days Could Not Scale Globally Receive approval Pull invoice from file drawer Key invoice in ERP system File invoice in AP file storage Execute payment Pull invoice from file when inquiries received
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Global Juniper Accounts Payable Metrics
WW Historical (Pre SSC) WW Current 2006 # of AP Employees # of Invoices Processed % of Manual Invoice/PO Monthly Trans per FTE Length of Backlog Minutes/Invoice Cost/Invoice % of Process Automated 5 62,000 45% 1000 8 to 9 days 9.2 min $4.72 48% 12 416,817 75% 3000 2 to 3 days 3.4 min $1.78 89%
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Benefits of Automation… and 170 Systems’ Solution
Reduced Costs Optimize cash management: Capture all discounts, eliminate penalties, introduce dynamic discounts Improve productivity for Finance, Line of Business managers, employees Reduce operating costs: eliminate costs of copying, filing and transporting all related documents Strengthened Internal Controls Increase control and visibility Automate segregation of duties Smoother audits due to on-line access to audit trails and backup Improved Service Levels and Visibility Self service for Line of Business managers, employees, suppliers, customers Reduce cycle times to less than 5 days Reduce process errors Performance metrics and monitoring The 170 MarkView solution optimizes financial processes to lower costs, strengthen controls, and improve service levels and visibility. The best news is that it pays for itself in less than a year and has an average ROI of 300%. (Gantry study) Hackett studied 9 of our clients and 7 are “World Class”. The Gantry Group performed a return on investment survey of MarkView customers. Our analysis shows that 7 out of 9 of those companies achieved 1st Quartile in THG's benchmark database. Reduced Cost: Optimize cash Early pay discounts (an invoice can be paid in 2-3 days) Improved Productivity AP (changes to processes of handling paper, filing, exception handling) Buyers (automatic notification of specific issues, with image and history) T & E (No more matching receipts to report) Others (approvers, coders, etc. can now interact with image & ERP) Reduce operating costs Document transportation (Invoices, receipts are faxed, not mailed or FedEx)) Document Storage Strengthen Internal Controls: Controls and Compliance Best practice workflows enforce standard procedures Improved visibility Full Audit trail Improved service levels and visibility: Cycle time reduction Elimination of Duplicate Invoices Easy visibility into past invoices Rich Reporting Environment Gantry Group Study: month payback and 300% ROI
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MarkView for Oracle Accounts Payable Demonstration
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Maritz Inc. The world’s largest source of integrated performance improvement, travel, and market research services Problem: Cost control 250,000 invoices per year with expected growth of 100,000 Redeployed Staff — 7.5 FTE’s ($360,000/year) Reduced total processing time by 20,000 person-hours Increased AP productivity from 50 invoices/person/day to over 200 Realized over $1.5M annually in additional early payment discounts due to reduced processing time Headquartered in St. Louis with 4,000 employees and $1.2B in annual revenue, Maritz is the leading provider of incentive travel programs. Ranked in the Fortune 500 list of largest private companies, Maritz chose 170 MarkView for Accounts Payable in 2003. They more than doubled AP productivity in terms of the number of invoices processed per person per day (from 50 to over 140). More impressive is the $1.5M Maritz saves annually by taking advantage of early payment discounts. Think about what you spend on an annual basis and now if you do a quick calculation on saving 2 percent on lets just say 10 percent of your spend. What would that be worth? With 170 MarkView for AP, you will be able to pay bills faster by removing all the non-value added tasks from the process. Source: OAUG Whitepaper 2004
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Select Medical The leading operator of long-term acute care hospitals in the US – 98 hospitals and 740 outpatient clinics Problem: Managing rapid growth through acquisition 30,000 invoices / 3,500 expense reports per month Document transport cost savings: $225K/year Redeploy staff: 3 people ($150K/year) Filing and onsite storage eliminated: $25K/year Late fees, early payment discounts: est. $100K/year Other tangible benefits Web-based invoice query tool – reduced AP staff time Ability to conduct audits and inquiries 170 MarkView: AP, Expenses, Assets, General Ledger Headquartered near Harrisburg, PA, Select Medical operates 98 hospitals in 26 states and has revenue over $1 billion. They chose 170 MarkView in 2002 and currently have our solutions for Accounts Payable, Expense Management, Asset Management, and General Ledger. They went live with the system in March Select Medical realized over a half million dollars in savings in the first year alone. Source: OAUG Whitepaper 2003
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Depth of Experience and Domain Expertise
170 Systems – Leading Provider of Solutions that Automate and Optimize Financial Processes Depth of Experience and Domain Expertise 16 years+ of Experience Global 2000 customers in 40 countries Extensive best practices Advanced ERP Integration Certified with Oracle e-Business Suite PeopleSoft Enterprise Applications mySAP ERP Business Suite Focus Process automation product, not a platform Configurable solution Proven ROI For over sixteen years, 170 Systems has been the leading provider of enterprise software products and services that streamline the business processes of ERP systems such as PeopleSoft. We do this by capturing, managing and routing all financial documents associated with a given ERP transaction. Our solutions allow you to strengthen internal controls while also improving operational efficiency and visibility. Value proposition: process automation product not a platform configurable solution Proven Return on Investment
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170 Systems Select Customers
Note to presentor: Customer logos are the property of the customer, and cannot be used without their permission. In most cases, our customers deny their use. As a result, you should not use the customer logo slide in any public forum. The Select Customers slide included earlier in this presentation, which does not contain logos, should be used; our experience has shown that customers can quickly identify their peers with this slide.
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170 Systems Business Process Automation Focus Advanced ERP Integration
Leading Provider of Solutions that Automate and Optimize Financial Processes Business Process Automation Focus Advanced ERP Integration Depth of Experience and Domain Expertise Complete Product Note to presentor: This sequence of 5 slides is the text version of the 170 Systems unique differentiation illustrated in the people/process/technology graphic slide(s) and may be used in conjunction with or in place of the graphic slide. Only the 170 Systems Solutions offers: Business Process Automation Focus Advanced ERP Integration Depth of Experience and Domain Expertise Complete Product
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Business Process Automation Focus
170 Systems – Leading Provider of Solutions that Automate and Optimize Financial Processes Business Process Automation Focus Beyond document capture to focus on the entire process Intelligent Mark-Ups that initiate workflow 170 MarkView Express: better decisions faster for line-of-business managers 170 MarkView Insight: Visibility into productivity, cash flow, and potential fraud for finance managers Note to presentor: This sequence of 5 slides is the text version of the 170 Systems unique differentiation illustrated in the people/process/technology graphic slide(s) and may be used in conjunction with or in place of the graphic slide. 170 Systems is totally focused on automating business processes, beyond just document capture. And providing managers with information they need to be more productive, to protect against fraud, to improve cash management and to make better business decisions
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Business Process Automation Focus Advanced ERP Integration
170 Systems – Leading Provider of Solutions that Automate and Optimize Financial Processes Business Process Automation Focus Advanced ERP Integration Certified with Oracle e-Business Suite PeopleSoft Enterprise Applications mySAP ERP Business Suite No duplication of ERP data Integrated workflow and processes User input validated against ERP in real time (GL account codes) Leverage ERP user hierarchy and single sign-on Note to presentor: This sequence of 5 slides is the text version of the 170 Systems unique differentiation illustrated in the people/process/technology graphic slide(s) and may be used in conjunction with or in place of the graphic slide. We do this by capturing, managing and routing all financial documents associated with a given ERP transaction …our advanced and unsurpassed ERP integration … with Oracle, Peoplesoft and SAP ensures completely integrated workflow and processes with no duplication of data. Our approach fully leverages your investment in your ERP environment, rules, hierarchies and data. And we are fully certified with Oracle e-Business Suite, PeopleSoft Enterprise Applications and mySAP ERP Business Suite.
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170 Systems and Oracle Advanced integration with Oracle
Integrated user interface No duplication of data Leverage ERP's user hierarchy and security Highest level Oracle partner (since 1990) Oracle Certified Advantage Partner Program Oracle Cooperative Applications Initiative (CAI) Oracle Open Tools Initiative (OTI) "As a Certified Advantage Partner, 170 Systems continues to bring great value to our mutual customers through 170 Systems’ integrated product offerings.” - Doug Kennedy Vice President, Worldwide Alliances, Oracle Note to presentor: This slide is one of 3 slides that address specific ERP integration. In a situation where the audience is on a single known ERP platform, one of these 3 slides can be used to further the ERP integration story. Unlike other solutions on the market, 170 Systems has advanced integration with Oracle MarkView appears within the Oracle interface as seen by the “get next” button in the Oracle Invoice Workbench and the bar code cover page in Oracle iExpense. Unlike some systems that “screen scrape” data off the ERP screens and then synched up at a later date using cross-indexing, 170 Systems does not duplicate any ERP data, maintaining the ERP system as “the single source of the truth”. We also leverage the ERP’s user hierarchy and security to manage user participation in ERP processes. 170 Systems’ solution is complementary to your Oracle system. It augments what you already have in place. Oracle certification means that 170 MarkView will not disrupt your current ERP implementation and safeguards your ERP system from disruption during future upgrades. Over the past 15 years we have worked closely with Oracle to create a truly integrated system. You’ll see the results in the demo. We were the first software company welcomed into Oracle’s CAI (Cooperative Applications Initiative) program and have achieved the highest level of partner certification with Oracle. We are the leading provider of financial process automation solutions for Oracle. Within the user community of OAUG we remain the #1 3rd party solution that has been presented by Oracle customers via whitepapers. In fact, Oracle shows our solution in their booth at tradeshows such as OpenWorld demo centers MarkView is also in Oracle’s Vision demo database in the ADS – “Application Demo Services” Centers.
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Business Process Automation Focus Advanced ERP Integration
170 Systems – Leading Provider of Solutions that Automate and Optimize Financial Processes Business Process Automation Focus Advanced ERP Integration Depth of Experience and Domain Expertise Demanding Global 2000 customers Global experience: shared service centers, off-shoring, outsourcing Top-tier ERP experience: SAP, Oracle, and PeopleSoft Proven ROI: 7.4 months average payback Best practices in Finance Strengthening controls Note to presentor: This sequence of 5 slides is the text version of the 170 Systems unique differentiation illustrated in the people/process/technology graphic slide(s) and may be used in conjunction with or in place of the graphic slide. Our depth of experience and domain expertise translate into best practices and strengthened controls based on our Global 2000 customer base and our ERP “intelligence”. Our solutions and implementations are proven and independent study (Gantry Group) has confirmed a most compelling ROI of 7.4 months average to payback
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170 Systems – Leading Provider of Solutions that Automate and Optimize Financial Processes
Business Process Automation Focus Advanced ERP Integration Depth of Experience and Domain Expertise Complete Product A true software product: certified, documented, upgradeable More than AP – a full Financial Suite End to end automation: imaging, OCR, e-invoice, workflows, exception processing, supplier portal, analytics “Fixed price” implementation Complete portal Note to presentor: This sequence of 5 slides is the text version of the 170 Systems unique differentiation illustrated in the people/process/technology graphic slide(s) and may be used in conjunction with or in place of the graphic slide Finally, 170 Systems solutions are built with proven and complete products….certified, documented, end-to-end. Fixed price implementation reflects our total confidence in our solution Suite.
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The Non-PO Invoice Process
“Get Next” Auto Document Association Read / Write access to Chart of Accounts Hold released in ERP Use of ERP Hierarchy Electronically Forwarded and Recorded Paper & Scan Fax Header Information Final AP Review Code
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The Self Service Invoice Process
Auto Document Association ERP Hierarchy Hold released in ERP Read / update access to Chart of Accounts Record created in ERP Liability captured Header & Coding Information (by field) Fax Back-up Final AP Review (if desired)
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Potential Payment Request: Expense Processing Future State
Enter Expense Report Detail Print Bar-Coded Cover Sheet Fax Receipts Automatic Association with Report Routing Payables and Audit
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