1. Medical Office Assistant Diploma Coquitlam Continuing Education 2011

2. Welcome Program Coordinator: Tobi Stoeff Vocational & Business program Coordinator: Leanne Watson Instructor: Bridget Carrol

3. What is an MOA? An MOA ( Medical Office Assistant ) is a health care professional with a wide variety of skills and knowledge. An MOA plays a vital role is assisting the doctor and communicating with patients. An MOA is not a: Receptionist or Secretary but rather a health care professional in an Administrative role.

4. Where Will you find an MOA? MOA jobs are usually classified into 3 areas: Hospita l Private health care, treatment providers & Specialist Offices Family doctors offices and Walk in Clinics

5. Hospital jobs: Duties: Administration, Booking clerk, Information desk and Admissions. Benefits: If the position is fulltime then usually yes there are benefits. If the position is temporary or casual then usually there are no benefits. Pay rate: The usual starting wage $ 18 - $ 20 per hour.

6. Private health, Treatment providers & Specialists Offices. Duties: Administration, assisting the doctor, patient counselling, booking appointments and procedures, handling cash. Benefits: Usually no benefits are offered. Pay rate: The usual starting wage is $ 14 - $ 16 per hour.

7. Family practice & Walk in clinic: Duties: Booking appointments, assisting the doctor, administration & patient counselling. Benefits: In a larger clinic possibly, but usually no benefits are offered. Pay rate: The usual starting wage is $ 10 - $ 12 per hour.

8. MOA Diploma Coquitlam Continuing Education: Diploma program entrance requirements: Grade 12 or related experience Basic knowledge of MS Windows Basic Keyboarding Foundations English 7 or equivalent ( ESL testing may be required ) Medical terminology must be completed prior to registering for other MOA programs

9. MOA Diploma Coquitlam Continuing Education: Students have two options for completing the MOA diploma: A: Fulltime for 13 weeks + 3 weeks practicum B: Part time students have 2 years to complete all of the required courses.

10. MOA Diploma Coquitlam Continuing Education: Fulltime students are required to complete the following courses: Electronic Medical RecordsMedical clinical procedures Employment preparationMedical terminology level 1 Excel level 1Medical terminology level 2 Excel level 2Medical transcription Word level 1Medical Pharmacology Word level 2 Practicum First Aid Medical professionalism & Ethics Keyboarding Medical billing

11. MOA Diploma Coquitlam Continuing Education: Part time students are required to complete the following courses: Electronic Medical RecordsMedical clinical procedures Excel level 1 Medical terminology level 1 Excel level 2 Medical terminology level 2 Word level 1 Medical transcription Word level 2 Medical Pharmacology First AidKeyboarding Medical professionalism & EthicsMedical billing Part time students are not required to attend employment preparation or the 3 week practicum. Students are however encouraged to complete them to increase their chances of finding employment.

12. MOA Diploma Coquitlam Continuing Education: Text books: The cost of the textbooks for the fulltime program is $ 545 including tax. Each course has a required textbook or manual please consult your brochure for individual course text book fees. Individual textbook fees are due on the first day of each class. Fulltime students can pay the full amount at the beginning of the semester and will be given their textbook on the first day of each class ( textbooks will not be given out prior to the start of the class ). Text book fees are non-refundable.

13. MOA Diploma Coquitlam Continuing Education: Payment options: Payment in full at the time of registration is preferred. Students can pay ½ upon registration and ½ by November 1 st, 2011. Special permission is required. If this is your preference please see Tobi after the info session. We accept Debit, Cash, Mastercard and Visa, RESP investments can be used to pay for our courses. We DO NOT accept cheques.

14. MOA Diploma Coquitlam Continuing Education: Fees: Fulltime: 3828 Including tax Part time: Please consult your brochure for individual course fees.

15. Thank you for joining us we look forward to helping you achieve your educational goals.