1. © OECD A joint initiative of the OECD and the European Union, principally financed by the EU MANAGING THE CIVIL SERVICE Roles, Mechanisms and Capacities – Central Capacity and Line Ministries Tatjana Trendafilova, fYR of Macedonia Workshop on “Building a Professional Civil Service in Kosovo” Pristina, 26-27 June 2008

2. The government as an employer Rules and policies for personnel management Rules and policies for personnel management Management mechanisms and capacities that ensure uniform application of the personnel rules and policies Management mechanisms and capacities that ensure uniform application of the personnel rules and policies

3. Institutional arrangements for regulation and supervision of the personnel management Central civil service management capacity Central civil service management capacity Civil Service Commission Civil Service Commission –Line ministries/agencies

4. Central civil service management body –part of the government; –deals with general aspects of civil service management: preparation of civil service legislation; preparation of civil service legislation; development of personnel policies; development of personnel policies; organisation or monitoring of recruitment; organisation or monitoring of recruitment; coordination of HRM; coordination of HRM; negotiation with civil service unions on behalf of the government; negotiation with civil service unions on behalf of the government; organisation and management of training for civil servants. organisation and management of training for civil servants.

5. Central civil service management body Institutional character: Institutional character: –A ministry A specific ministry A specific ministry Ministry of Finance Ministry of Finance Ministry of Interior Ministry of Interior –A “Center of Government” body

6. Some examples from the EU member countries Ministry of Public Service and Administrative Reform, Luxembourg; Ministry of Public Administrations, Spain; Ministry of Government Administration and Reform, Norway Ministry of Public Service and Administrative Reform, Luxembourg; Ministry of Public Administrations, Spain; Ministry of Government Administration and Reform, Norway Department of Finance, Ireland; Ministry of Finance, Denmark; Ministry of Finance, Finland; Department of Finance, Ireland; Ministry of Finance, Denmark; Ministry of Finance, Finland; Federal Ministry of Interior, Germany; Ministry of Interior and Kingdom Relations, the Netherlands; Federal Ministry of Interior, Germany; Ministry of Interior and Kingdom Relations, the Netherlands; Ministry for Women, Media and Civil Service in the Federal Chancellery, Austria; Ministry for Women, Media and Civil Service in the Federal Chancellery, Austria; Cabinet Office, U.K. Cabinet Office, U.K.

7. Independent commissions Civil Service Commission, U.K. Civil Service Commission, U.K. Commission for Public Service Appointments (CPSA) and Public Appointments Service (PAS), Ireland Commission for Public Service Appointments (CPSA) and Public Appointments Service (PAS), Ireland

8. Line ministries/agencies Their role in the personnel management depends on the level of centraisation/decentralisation of the civil service system

9. Civil Service Management in the Western Balkan Countries Croatia: Croatia: –Central State Office for Administration –Civil Service Board –Administrative Inspection –Civil Service Tribunal & Higher Civil Service Tribunal –Civil Service Training Centre

10. Civil Service Management in the Western Balkan Countries Albania Albania –Department of Public Administration –Civil Service Commission –Training Institute of Public Administration

11. Civil Service Management in the Western Balkan Countries Montenegro Montenegro –Human Resources Management Authority –Appeals Commission –Administrative Inspection

12. Civil Service Management in the Western Balkan Countries Serbia Serbia –Human Resources Management Service –High Civil Service Council –Appeals Commission

13. Civil Service Management in the Western Balkan Countries Bosnia and Herzegovina Bosnia and Herzegovina –Civil Servants Agency X 3 –Administrative inspection

14. Civil Service Management in the Western Balkan Countries Macedonia Macedonia –Civil Servants Agency –Labour Inspection

15. Problems associated with the management of the civil services in the Balkans lack of political will for development of a merit-based, professional and politically neutral civil service; lack of political will for development of a merit-based, professional and politically neutral civil service; acceptance of central civil service management bodies with “horizontal” functions; acceptance of central civil service management bodies with “horizontal” functions; the idea of managing the personnel - HRM tasks are different from what personnel offices (kadrovo) used to do; the idea of managing the personnel - HRM tasks are different from what personnel offices (kadrovo) used to do; low capacities of both central civil service management bodies and the line ministries; low capacities of both central civil service management bodies and the line ministries; relations with the Ministry of Finance - are the civil servants just numbers and an expenditure item in the budget? relations with the Ministry of Finance - are the civil servants just numbers and an expenditure item in the budget?

16. Key challenges in the development of “young” civil services for the central management bodies safeguard of the merit principle of recruitment and promotion safeguard of the merit principle of recruitment and promotion coordination (of civil service policies, personnel management practices) coordination (of civil service policies, personnel management practices)

17. Tasks of a central management body and related capacities development of policies; development of policies; drafting of legislation (primary and/or secondary); drafting of legislation (primary and/or secondary); organisation of /participation in /or monitoring of the recruitment and selection procedures; organisation of /participation in /or monitoring of the recruitment and selection procedures; direct or indirect involvement in establishment control; direct or indirect involvement in establishment control; providing/coordinating training of civil servants; providing/coordinating training of civil servants; civil servants registers/databases. civil servants registers/databases.