1. Renovation through quality supply chains and energy performance certification standards EU programme supported by Intelligent Energy Europe

2. Project summary  Goal: Enhance the uptake of EPC recommendations and of low carbon renovation measures in residential properties across Europe for all ownership tenures  Focus: easy access for property owners to qualitative EPC recommendations and a reliable quality installer or range of professionals  Objective: provide national and regional EU agencies with a set of tools and techniques to offer to dwelling owners and building professionals involved in residential property renovations 2

3. Background to REQUEST  EPCs: provide information and recommendations about what could be done in a home  Key barrier to action: qualitative EPC recommendations and access to a reliable quality installer or range of professionals  REQUEST strives to address this by: –Enabling different trades and professions to work together to deliver low carbon renovations –Motivating homeowners or landlords to invest in property renovations whether in response to EPC recommendations or through other means 3 REQUEST has a unique focus on the link between supply and demand side of low carbon renovations

4. Key objectives 1.Establish an inventory of tools, techniques and schemes for promoting access to an integrated supply chain for low carbon renovation 2.Develop tools & strategies for stimulating & promoting action on EPC recommendations 3.Development of a new, replicable, mechanism for quality assurance in the delivery of low carbon renovation 4.Test and measure the impact of the theoretical framework by means of national pilot projects 4

5. Expected results  30 quality schemes and procedures identified in 15 EU MS and 5 other countries  Summaries of best practice on communication of EPC recommendations and quality schemes for the renovation supply chain  Two scenarios for promoting the uptake of EPC recommendations by building owners  Two sets of targeted information - one for building owners, one for building professionals 5

6. Expected results continued  Actively engaged energy agencies in at least 15 EU Member States  20 workshops delivered attended by 400 building professionals (craftsmen)  100 craftsmen using the quality standards  10 national pilots completed, results analysed to inform theoretical framework  Quantification of the direct energy and carbon saved from the pilots 6

7. Partners and contact 7

8. REQUEST project partners 8  Energy Saving Trust, EST, UK  Portuguese Energy Agency, ADENE, Portugal  Austrian Energy Agency, AEA, Austria  German Energy Agency, dena, Germany  Italian National Agency for New Technologies, Energy and Sustainable Economic Development ENEA, Italy  Polish National Energy Conservation Agency, KAPE, Poland  Aalborg University, AAU/Sbi, Denmark  Slovak Innovation and Energy Agency, SIEA, Slovakia  Flemish Institute of Technological Research, VITO, Belgium  Centre for Renewable Energy Sources and Saving, CRES, Greece  Energy Efficiency Agency, EEA, Bulgaria

9. Coordinator: Energy Saving Trust Emilie Carmichael Head of EU programmes Emilie.carmichael@est.org.uk +44 20 76 54 24 50 9

10. REQUEST website www.building-request.eu 10