1. Unit 3 Spoken Interaction Conversation analysis
AS ENGLISH LANGUAGE
Unit 3
Spoken Interaction
Conversation analysis

2. Features of Spoken Language
Lexis:
More colloquial (informal) expressions will be found eg. “I gave him a quid”.
More slang eg. “Let’s play tig in the ten foot”.
More contractions eg. “I’ll come home”.

3. Features of Spoken Language
Lexis:
Phatic expressions eg. “Hello”, “How’s things?”
Deictic expressions:
Expressions which cannot be understood unless the context of the situation is known. Language which points. For example, the pronouns I, we, you, he/she/it.

4. Features of Spoken Language
Deictic expressions:
Deictic expressions can refer equally to time eg. Yesterday, now, then, tomorrow, etc.

5. Features of Spoken Language
Grammar
Speech is not structured into neatly composed sentences.
Interrupted constructions: one construction is abandoned in favour of another eg. I could have (.) We should have
Disrupted constructions: For example, he knows about computers (.) how to fix them.

6. Features of Spoken Language
Grammar
Incomplete constructions: eg. Beckham to Owen instead of Beckham passes the ball to Owen.
Non-standard grammar reflects the informality of speech eg. “We was going to get something to eat”.
ELLIPSIS: omission of words eg. ‘want to go out?’ instead of ‘Do you want to go out?’

7. Features of Spoken Language
Non-fluency features
Fillers inserted into everyday speech eg. ‘you know’, ‘sort of’, ‘I mean’. The purpose of a filler may give the speaker time to think, soften the force of statement or involve the listener.
Filled pauses: hesitation eg. ‘erm’ and ‘um’.
Repetitions: ‘yes, yes the one with the blue handle’.
False starts: Changing from one grammatical structure to another eg. “you could eat (.) no we will eat”.

8. TYPES OF SPOKEN LANGUAGE
Monologue: Single speaker addressing one or more listeners (eg. Lectures, sermons, speeches, plays, etc).
Dialogue: involves interaction between two or more speakers (eg. Informal conversations, business meetings, debates, telephone conversations, etc).

9. Functions of Spoken Language
A single utterance could have more than one function:
Referential (utterances providing information): ‘The train leaves at half past twelve’.
Expressive (express speaker’s feelings): ‘I’m very tired.’
Transactional (emphasis on getting something done): ‘Please complete this conversational analysis’.
Interactional (these utterances are social in nature): ‘Hi, how are you doing?’ ‘Not too bad, thanks’.
Phatic (phatic communion or ‘small talk’): ‘Lovely day today, isn’t it?’

10. Influences on Spoken Language
SPEAKER IDENTITY/SPEAKER RELATIONSHIPS
The following aspects of a speaker’s identity may affect their speech patterns/utterances:
Regional origin.
Social class.
Gender.
Ethnic identity.
Age.
Membership of a particular social group.
Relationship between speakers.

11. Influences on Spoken Language
CONTEXT: different aspects surrounding the situation in which the conversation takes place.
Audience: Consider the persons being addressed and the speaker’s relationship with them. Consider differences in status, age, gender, etc, between the different speakers. Do the speakers’ styles converge (on the same wave length) or do they diverge (different wave lengths).

12. Influences on Spoken Language
CONTEXT
Setting (formality or informality): living room, pub, football terraces, offices, classrooms, etc.
Topic (semantic fields): semantic field of linguistics in a English Language lesson; semantic field of domesticity first thing in the morning at home, etc.
Purpose: Refer to the functions of spoken language.

13. STRUCTURE OF CONVERSATIONS
Most conversations start with an opening sequence. Common openings are:
Exchanges of greetings: “Hi”. “How are you?”
Times of day: “Good morning”.
Self-identification in more formal contexts eg. “Hi, I’m Dave Green from Wyke College”.
Formality and informality is crucial in respect of the ‘closeness’ and ‘distance’ between the speakers in a conversation.

14. STRUCTURE OF CONVERSATIONS
TURN-TAKING
Speakers take turns during a conversation.
Estimated that overlaps in conversation only account for 5% of speech.
We are skilled pragmatically in knowing when to complete a turn and when to start a turn (judging the TRANSITIONAL RELEVANCE PLACE).
We are sensitive to a range of verbal and non-verbal cues as to when to take turns.

15. STRUCTURE OF CONVERSATIONS
The mechanism of turn-taking
In formal contexts eg. Committee meeting controlled by a Chairperson.
In an interview situation, question & answer dictates the turn-taking between interviewer and interviewee.
Q&A adjacency pairs may also be found in informal conversations.
Tag questions may also be used to invite a response eg “We’re going to the cinema tomorrow, aren’t we?”
A speaker’s pitch in voice may decrease, deepen, as they draw near the close of an utterance.
Eye movements are an important non-verbal clue.
Body movements from a listener may be useful.

16. Structure of Conversations
Adjacency pairs: These are two-part exchanges between speakers which follow a predicted pattern.
Question & Answer – A: What’s the time? B: Ten past three.
Greeting & Greeting – A: Hi. B: Hi.
Summons & Answer – A: Dad! B: What now?
Apology & Acceptance – A: Sorry. B: That’s okay.
Invitation & Acceptance/Refusal – A: Would you like some tea? B: No thanks.

17. Structure of Conversations
Three-part exchange: This is where the second speaker’s utterance generates a response from the first speaker. For example:
A: Who wrote ‘Trainspotting’?
B: Irvine Welsh.
C: That’s right.

18. Structure of Conversations
Topic shifts
The topic (subject matter or semantic field) gives a conversation structure and coherence.
Utterances will either be relevant to the same topic or will attempt to change the topic by using a topic shifter eg. By the way….. or Something else has been bothering me……
A topic loop sees a conversation return to an earlier topic.

19. Structure of Conversation
Repairs:
Self-repair: where a speaker realises they have made a mistake and ‘repair’ it themselves. For example: We started driving down the M62(.) sorry the A63.
Other repair: when a speaker is corrected by another speaker. For example: A: The Lecture starts at pm. B: Don’t you mean in the morning?

20. Structure of the Conversation
Feedback
This is the means by which a speaker can tell whether someone is paying attention to them when they are making a turn.
Verbal responses: ‘I know’, ‘Absolutely’.
Back channel noises: ‘mm’, ‘huh huh’.
Non-verbal responses: eye contact, nodding the head, smiling. Non-verbal communication can be positive, but it can also be negative, suggesting boredom eg. When students look out of the window instead of at the teacher!

21. Structure of a Conversation
CLOSING A CONVERSATION
Ritual exchange of farewells. A: Bye. B: Bye. (pre-closing signal).
The topic being discussed may be summarised in some way. ‘I think that just about covers everything’.
Arrangements may be made for a further meeting. A: I’ll see you next Tuesday then. B: Yes, okay, see you Tuesday.
Closure on a phatic expression. ‘Nice seeing you again’.
Non-verbal pre-closing signals: turning away, rising from one’s seat, collecting belongings, etc.